SUMMARY:

• 9+ years of professional IT experience as QA Lead/Tester.
• Experience in testing of Web - Based Applications & Client Server Applications.
• Experience in web service testing by using tool like SOUP UI and Green Hat.
• Working experience in Banking & Finance, Manufacturing, Retail, Health care, Telecom and Sales force applications.
• Experienced in Functional, Smoke, Integration, Regression, Data-Driven, GUI, and Database testing.
• Expertise in onsite and offshore model.
• Proficient in doing Manual Testing and using Test Management tools like Test Director and HP Quality center.
• Good working knowledge in BPT component in HP Quality center.
• Proficient in the complete Software Development Life Cycle (SDLC), Test Development Life Cycle (TDLC), Agile, Business Analysis and functional specifications and formulation of Test Plan and Test Requirements.
• Experience in analyzing Business Requirements specifications (BRS), Software Requirements Specifications (SRS), System design and defining Test Scenarios/Test Cases.
• Expertise in solving problems and Tracking Bug Reports using Bug tracking Tools like Test Director, HP Quality Center, JIRA, Clear DDTS and RADAR.
• Experience in testing Web services using SOAP(Simple Object Access Protocol) and REST ( Representational State Transfer )
• Involved in testing REST services using SOAPUI Pro 4.5.1
• Experience in loading WSDL's into SOAPUI and Greenhat Tester and validating request and response messages which are in XML format
• Experience in Mainframe systems DALG, DALC and HOGAN
• Strong SQL, PL/SQL knowledge in data base validation.
• Documenting tractability matrix for test requirements vs. manual test scripts.
• Analyzing bugs and interacting with the development team to resolve issues.
• Experience in back end database testing executing SQL queries and other database operations.
• Knowledge of CMM & ISO Quality Standards.
• Performed GUI Tests, Regression tests, Functionality testing using Quick Test Professional.
• Experience and very good knowledge on Retail IT POS (Point of Sale system).
• Knowledge on Performing a SOD, EOD, Cash Management (EPOS Activities), Sales, Returns& Exchange, Tender management and Electronic journal.
• Testing Printers and scanners as part of POS testing
• Knowledge on Inventory Management Process including Receiving, Transfer out, Inventory Adjustment, Ticketing, Defectives, Favourite Stores List and Item inquiry ect.
• Knowledge on POS Registers, HHT by performing various transactions like cash, gift card, credit, debit, travels check types.
• Good Knowledge of validating HL7 and CCD data formats
• Good knowledge in validating ICD-9 codes, patient Electronic Medical Records(EMR's) and demographic data
• Experience in testing multimedia peripherals like Voice Speech recognition, Printers, scanners and Photo capturing device. Advanced user experience with mobile devices (iPhone 4).
• Knowledge on Inventory Management for POS (NSB and EPICOAR) applications.
• Experience on Island Pacific which is a central repository for the entire GSS system to keep track of all the store information like Stock On Hand, Transactions performed on stores.
• Ability to multitask and flexible in adjusting to people, circumstances and responsibility, hard-working with a realistic attitude. Good interpersonal and communication skills and adaptable to work both as a team member as well as independently.

TECHNICAL SKILLS:

Test Management Tools: Mercury Quality Center, JIRA, Test Director

Testing Tools: Quick Test Pro, Compuware, Win Runner, Green Hat, SoapUI Pro

MSProject, MS: Word, Excel, PowerPoint

Languages: C, SQL, Java, CICS, Perl, VB

Web Technology: HTML, XML, Apache, GitHub, Jenkins, Apigee, Sales force

Oracle, SQL Server, DB: 2, SQL, PL/SQL, MS-Access, TOAD, Mainframes, HOGAN

Operating System: UNIX, Linux, Win98/NT/XP

Handheld Device: HHT (Hand held Terminal)

WORK EXPERIENCE:

Confidential

Sr QA Analyst

Responsibilities:

• Rollout is by Product & Market
• Goal is one-touch deployment to minimize practitioner impact
• Only 2 passwords (no VPN or Citrix)
• Single integrated platform
• Increased pre-population of data
• Improved Search and Sort/View
• Smart Logic (Assessment triggered diagnoses)
• Documentation w/ imbedded collaboration
• One standardized SOAP note (with varying requirements based on visit type)
• Interactive & simplified navigation

Confidential

Responsibilities:

• Functional and Regression testing on Pathway sales force portal
• Testing member eligibilities, authorizations Engagements and Program Enrolments, Soap Notes and Provide Kit, Clinical Programs, Memberships, Confidential, create Clients, Care team members, Health History, Client and Member Contacts, Reports and PDF files generation and Hierarchy, and Create billing Configurations functionalities
• Writing test scenarios and test cases in ALM
• Mapping requirements with test cases for test coverage
• Involved in testing different new functionalities developed for Pathway sales force portal as part of development and enhancements
• Executing test cases in ALM
• Writing defects in Rally
• Defect mapping with Test cases in ALM
• Analyse defects and closely work with development team for follow-up.
• Functional and Regression testing on sales force portal, testing Revenue Cycle Management Billing modules for different billing models like case rate, free for service and Per Month Per Billing
• Testing Pathway Sales force functionality via Client Portal
• SSO(Single Sign ON) testing using with registration, without registration and Default client configurations
• Creating Test Data for other test teams
• Involved in testing member registration, forgot login and login functionalities
• Understanding DB schemas and Data models
• Involved in Test plan and test case writing and reviews
• Involved in UAT - User Acceptance Testing with business users.
• Preparing Status reports ( Daily, Weekly, Monthly)
• Assisting team members in testing activity.
• Participating in QA Status and Defect Analysis meetings

Confidential

QA Analyst

Responsibilities:

• Functional and Regression testing on Consumer portal and Platform admin application for Clinical Services.
• Participated in Compass, Health Assessment, Health screening and Journeys Regression testing and End- to-End testing on Consumer Portal.
• Testing on mobiles devices iPhone, iPad, Nexus4 and Nexus7
• Compatibility testing on different browsers such as, IE9, IE10, IE11, Safari, Firefox and Chrome.
• Using Mongo Database for Data validation, SQL server for Nurtur Data validation (Using Robomongo, Mongo chef, MongoVUE 1.6.9, DB Visualizer).
• Regression testing involves Scheduling, Rescheduling, Cancelling and Completing Clinical consumer appointments as a Clinical Professional/Guide in Platform admin and also in Consumer Portal.
• Writing test scenarios and test cases.
• Mapping requirements with test cases for test coverage
• Involved in testing different new functionalities developed for Clinical Services as part of enhancements
• Executing test cases
• Deploying Services and application builds (Built in team City) to test environments using devhop tools and Putty
• Team communication using Slack and Vidyo
• Reviewing Stories and Writing defects in JIRA. Creating QA subtasks and QA sessions in JIRA to track QA activities for the story under test.
• Using agile Methodology and Continuous Delivery and Developments Processes
• Participating in Sprint planning meetings, Sprint demo and Retrospective meetings.
• Analyse defects and closely work with development team for follow-up.
• Testing Populations Service, Clinical service and Messaging service API's using soapUI
• Using SVN for storing test case Documents and test Data
• Using Git Lab and Git Bash for soapUI projects and documentation
• Validating messages for Mailgun (For sending email messages/coaching reminders to consumers from messaging service) and Twillio (For sending Text messages to consumers).
• Writing feature files for automation team using Cucumber (JetBrains RubyMine 8.0.1).
• Participating in Daily QA standup and Clinical services standup meetings.

Confidential

QA Analyst

Responsibilities:

• Functional and Regression testing on eHP portal
• Writing SQL queries to validate data using Toad 11.5
• Writing test scenarios and test cases in Quality center
• Mapping requirements with test cases for test coverage
• Involved in testing different new functionalities developed for eHP portal as part of enhancements
• Executing test cases in HP Quality Center
• Writing quires using SQL for data base validation
• Writing defects in HP Quality Center.
• Defect mapping with Test cases in HP Quality Center
• Analyse defects and closely work with development team for follow-up.
• Functional and Regression testing on eHP portal
• Testing eHP portal functionality via My UHC
• SSO(Single SignON) testing using with registration, without registration and Default client configurations
• Testing member eligibilities, authorizations and incentives functionalities using test clients
• Creating Test Data for other test teams
• Involved in testing member registration, forgot login and login functionalities
• Testing Offline file(health Fair files) processing with member activity using offline, global and global extended file types
• Uploading offline files to FTP and running offline file processing commands in unix server using SSH client, validating processed offline files in the database
• Understanding DB schemas and Data models
• Working with third party vendors for test co-ordination
• Testing Fitness Reimbursement and Multi Modal Secure Email Integration(PHMC) functionalities
• Creating and modifying client configuration files and getting them uploaded to database with help of DBA's
• Involved in Test plan and test case writing and reviews
• Involved in UAT - User Acceptance Testing with business users.
• Preparing Status reports ( Daily, Weekly, Monthly)
• Assisting team members in testing activity.
• Participating in QA Status and Defect Analysis meetings

Confidential

QA Analyst

Responsibilities:

• Developed and Executed Test Plans and Test Scripts .
• Validated REST services like Products, Payments, Locations and Reverse logistics
• Defined, managed and coordinated the testing process to ensure successful and consistent testing activities.
• Involved in Web service testing using SoapUI Pro for the requests made to Different REST services to get the response back
• Creating assertions using groovy scripts to validate response messages
• Validating XML's requests and response messages as part of REST service testing using SoapUI pro
• Executed various SQL Queries and Stored Procedures to perform the backend testing using MS-SQL Server& Oracle Developer.
• Involved in test data identification and preparation
• Performed validation on different test environments Message Broker TEST, STAGE, PROD andApigee STAGE and PROD environments
• Performed GitHub Commit, Pull and Push activities to update the test scripts developed in SoapUI pro to the Confidential remote Git repository.
• Involved in setting up the SoapUI test projects in Jenkins to run the test suites automatically on Jenkins build
• Bug Logging and verification using JIRA tool
• Involved in Defect triage meetings.
• Test Reporting
• Participating in Scrum and stand-up meetings
• Maintaining the traceability between System Requirements and Test cases.
• Coordinating with development team during requirements review, design review and test case reviews.

Confidential

QA Analyst

Responsibilities:

• Designing, Reviewing and executing Test Cases for the Stories created by BA.
• Bug Logging, verification using JIRA tool
• Reviewing and understanding the stories created in MINGLE tool.
• Involved in Requirements/GAP analysis.
• Involved in Functional, Integration, Regression, Compatibility testing
• Involved in analyzing and reporting the Bugs.
• Involved in Web service testing using SOAP UI for the requests made to CCMP to get Model information into PartsDirect application
• Validating XML's requests and response messages as part of web service testing using SOAP
• Test Reporting
• Participating in Scrum and stand-up meetings
• Maintaining the traceability between System Requirements and Test cases.
• Coordinating with development team during requirements review, design review and test case reviews.
• Involved in monitoring server performance using CatchPoint tool

Confidential

QA Lead

Responsibilities:

• Data migration and Functional Testing
• Writing SQL queries to validate migrated data from Hospice Inspiris application to McKesson Horizon application
• Created test scenarios and test cases in Quality center
• Validating patient EMR's.
• Mapping the requirements with test cases for test coverage
• Executing test cases in HP Quality Center
• Writing quires by using SQL for data base validation
• Captured and tracked defects using HP Quality Center.
• Defect mapping with Test cases in HP Quality Center
• Analyzed defects and closely worked with development team for follow-up.
• Testing My UHC portal on apple iPhone
• Testing app with different interface (like web interface, Device interface).
• Involved in testing Login Members, View and share member ID card information, Store favourites, View Claims, Find nearby Providers and Locations modules on Apple iPhone
• Involved in testing activities for Vignette application upgrade
• Worked in Agile methodology and Used Rally tools.
• Reviews
• Involved in UAT - User Acceptance Testing with business users.
• Preparing Status reports ( Daily, Weekly, Monthly)
• Assisting team members in testing activity.
• Conducting QA Status and Defect Analysis meetings

Confidential

QA Analyst

Responsibilities:

• Developed and Executed Test Plans,Test Cases and Test Scripts .
• Used Quality Center for test case management, defect tracking and traceability.
• Validated webservices like TOP, document management, data flows, and message to message payment applications.
• Performed a wide range of quality tests functional, user interface, regression, connectivity, smoke tests, performance, user acceptance, and failover/recovery .
• Defined, managed and coordinated the testing process to ensure successful and consistent testing activities.
• Testing WebServices using GreenHat, SOAP UI & inhouse test utility tools.
• Validated xmls w.r.t to enrollments and tracking events.
• Executed various SQL Queries to perform the backend testing using MS-SQL Server& Oracle Developer .
• Executed performance test cases and scripts using LoadRunner .
• Validated stop details in HOGAN.
• Validated the enrolments in TOPEM portal
• Involved in test data preparation using test decks process
• Performed validation on different environments SIT, UAT, Prodfix, BCP and PROD

Environment : HOGAN, Java, J2EE, XML, Share Point, SOAP UI, GreenHat, LoadRunner, Quality Center 10.0, XML Spy, SQL Server,Oracle Developer, Windows, Unix

Confidential

QA Lead/Onsite Coordinator

Responsibilities:

• Leading a team of 8 onsite and offshore members
• Functional Testing, End to End testing on the integration environment Created test scenarios.
• Using Quality Center BPT for test case creation.
• Mapping the requirements with test cases for test coverage
• Executing test cases in HP Quality Center
• Writing complex quires by using SQL for data base validation
• Captured and tracked defects using HP Quality Center.
• Defect mapping with Test cases in HP Quality Center
• Loading test data from a mainframe system into application database
• Validating& submitting data into Message Queues(MQ)
• Analyzed defects and closely worked with development team for follow-up.
• Interaction with team for better understanding of the application.
• Test environment setup
• Smoke test
• Reviews
• Functional testing, Integration, Regression, compatibility testing.
• Involved in UAT - User Acceptance Testing with business users.
• Preparing Status reports ( Daily, Weekly, Monthly)
• Assisting team members in testing activity.
• Conducting QA Status and Defect Analysis meetings

Environment : Java, Oracle,XML, SQL, HP Quality Center, mainframes, SQL Assistant, Humming Bird

Confidential, Portland, OR

Sr QA Analyst

Responsibilities:

• Leading the Team and effort estimation, Test planning, interaction with other leads
• Worked on Turnover issues and developed a detail test plan for the Turn Over for POS, HHT.
• Interacted with BSA's& SME's to test the production issues for POS and HHT.
• Worked on POS and experienced in Performing a SOD, EOD, Cash Management, EPOS Activities, Performing sales transactions.
• Performed bank settlements testing for VISA and gift cards sales transactions
• Developed a High Level Scenarios for the application in Quality Center.
• Developed and executed manual test scripts for the application in Quality Center.
• Involved in mapping the requirements to the test cases in Quality Center.
• Worked on POS Registers, HHT by performing various sales transactions using the tenders as cash, gift card, credit, debit, travels check types.
• Worked on Inventory Management for POS 5.4&6.1(NSB) applications and good domain knowledge in Inventory adjustments, Stock transfer, receiving and EPOS Activities.
• Worked on Island Pacific which is a central repository for the entire GSS system to keep track of all the store information like Stock On Hand, Sales Transactions performed on stores, Inventory Management, Purchase Order creation, Receiving, ASN creation, Item inquiry...ect. Involved in analyzing the Functional specifications and Baseline requirements for Marketing Enhancements web application.
• Worked on Promotions Webtool and Givex webportal for creating Promotion discounts and Gift Card orders, Involved in PCI Epicoar Key management Testing.
• Attended weekly status report meetings.

Environment : Mercury Quality Center 9.2,SQL Server 2005, ASP.Net, C#, AS/ 400 and Store System (POS), Macintosh, Safari, Metrowerks Visual Source Safe,Windows 2003 Active Directory Server.

Confidential, Portland, OR

Sr QA Analyst

Responsibilities:

• Defined Ambiguities with the Business and Functional Requirements
• Worked with scrum team to clarify Ambiguities verified traceability of Test Conditions to Test Cases.
• Provided Test Estimates for various phases of the project Oversaw all phases of testing.
• Participated in Pokar session to identify effort estimation.
• Prepared sticks to update the status on scrum meeting based on story points.
• Coordinate with Business to identify the Test Scenarios.
• Worked on multiple sprints for the application.
• Creation of Test Plan(s), Test case(s), Traceability Matrix and Test Summary Report(s).
• Analyzed requirements documents to translate into test scenarios
• Developed& executed the detailed test cases based on the scenarios identified in Quality Center
• Involved in the development of the Requirement Traceability Matrix (RTM).
• Test Execution, Defect logging and tracking.
• Test Execution, Defect logging and tracking.
• Prepared Planning and Execution status reports for the Management.
• Attended Business reviews and Functional walkthroughs.
• Production and UAT Support.
• Executing Regression test cases
• Participated in the weekly calls to track the status of defect and their progress.
• Captured and tracked defects using Quality Center

Environment: Java, JSP, Oracle BI, HTML, DB-2, Weblogic, Linux, Windows, MS Project, Quality Center 9.0, Toad.