WORK OBJECTIVE:

Seeking a challenging position within the company that will capitalize on my project management, technical and analytical skills.

PROFESSIONAL SUMMARY:

• 18+ years of experience in software quality control in telecommunication, hospital, pharmacy, university, theater, golf country club, banking, law, website, mobile devices, and manufacturing.
• Experience designing and executing Test Plans, Test cases, Test data and developing Test suite for regression testing.
• Extensive Knowledge in Manual Testing Web, and Client - Server environments. Well versed with all stages of testing and QA Life Cycles.
• Experience coordinating between onsite and offshore personnel.
• Experience creating complex SQL queries and scripts & incorporating functions in queries. Worked with Oracle, MS SQL & DB2 databases.
• Expertise in Black Box Testing, GUI testing, Functional testing, Regression testing, User Acceptance testing and Database testing (Oracle, SQL, and DB2).
• Extensive knowledge of MS Office Excel and Word.
• Experience working in projects under Agile development environment involving Scrum methodology.
• Well acquainted with the Software Development and Testing Life Cycle processes.
• Excellent analytical, communication and leadership skills and ability to meet deadlines for deliverables.
• Work closely with Project Management, Account Management and Development personnel to ensure testing is comprehensive.
• Experience testing eCommerce applications.
• Experience testing APIs using Postman.

TECHNICAL SKILLS:

Testing Tools: Jira, Zephyr, Adaptavist Test Management, Confluence, Test Director, Internet Explorer, Firefox, Chrome and Safari, VMware, Virtual PC, MOBILEApps, VNC, TeamViewer, PC and Mac computers, TestTrack, Selenium IDE, Telerik Test Studio Ultimate, SendGrid, XSS Me, SQL Injection, TortoiseHg Workbench, TeamCity, Bamboo, Postman, Square

RDBMS / DBMS: SQL Server 2000/2005/2008 R2, Oracle 11g, DB2

Operating Systems: WINDOWS XP/NT/2000/Vista/ 2007/2008/2010

Testing methodologies: Waterfall, Agile

PROFESSIONAL EXPERIENCE:

Confidential, Overland Park

Quality Assurance Lead

Responsibilities:

• Assist with creating company SQA policy and procedures.
• Setup QA standards and best practices.
• Created, updated and maintained a library of test cases/test titles for each development release.
• Create and update software information in Confluence.
• Board member for IT/Infrastructure CCB.
• Board member for Product CCB.
• Tested internet application through IE11, Edge, Chrome, Firefox and Safari.

Technical: Jira, Databases in SQL, SnagIt, RSU, TSC

Confidential, Overland Park

Responsibilities:

• Testing APIs using Postman.
• Create Postman documentation on using endpoint, creating variables, and installation.
• Testing eCommerce purchases.
• Design and executed test cases using ALM.
• Create and track defects through ALM.
• Developers defect tracking and testing through LeanKit.
• Test through mobile app, mobile web, and desktop web.
• Create SQL statements for data verification.

Technical: ALM, LeanKit, Postman, Databases in SQL, SnagIt

Confidential, Overland Park

Software Quality Assurance Engineer

Responsibilities:

• Setup QA standards and best practices.
• Reported, tracked and verified bug fixes for a payment processing tool.
• Created, updated and maintained a library of test cases/test titles for each development sprint.
• Created automated tests through Selenium IDE.
• Created and updated software information in Confluence.
• Tested internet application through IE11, Edge, Chrome, Firefox and Safari.
• Tested Square through iOS.
• Tested mobile application created in IOS and Android languages.
• Deployed code to QA environment through Bamboo.
• Testing APIs using Postman.
• Testing eCommerce via credit cards, bank accounts, and readers.
• Tested an internally created cCommerce application for credit cards and bank accounts.

Technical: Jira, Adaptavist Test Management, Databases in SQL, Selenium IDE, TeamViewer, Confluence, Bamboo, Postman, Square.

Confidential

Senior Software Quality Assurance Engineer

Responsibilities:

• Report, track and verify bug fixes for a CRM/CMS and E-mail marketing tool.
• Create, update and maintain a library of test cases/test titles for each development iteration.
• Create automated tests through Telerik Test Studio Ultimate.
• Create and update software information in Confluence.
• Mentor new hires and interns.
• Tested internet application through IE10/11, Chrome and Firefox.
• Test mobile application created in IOS and Android languages.
• Search for committed code that might have caused found bugs.
• Deploy code to QA environment through TeamCity.
• Testing APIs using Postman.
• Testing eCommerce via credit card and bank accounts.

Technical: Jira, Zephyr, Databases in SQL, Telerik Test Studio Ultimate, TortoiseHg Workbench, TeamViewer, Confluence, TeamCity.

Confidential, Kansas City

Senior Quality Assurance Analyst

Responsibilities:

• Designed and executed test cases using Visual Studio 2010’s and 2013’s Microsoft Test Management (MTM).
• Tracked defects with Visual Studio 2010’s Team Foundations Server (TFS).
• Tested internet application through IE9/10 and Chrome.
• Tested desktop applications.
• Deployed builds into the multiple testing environments.
• Production application support on rotational bases.

Technical: Visual Studio 2010 & 2013: Microsoft Team Management (MTM) and Team Foundation Server (TFS), Confidential Analytics, DocuMatrix 13.7 & 14.0, Databases in Oracle

Confidential

Quality Assurance Specialist

Responsibilities:

• Design and execute test cases using Visual Studio 2010’s Microsoft Test Management (MTM).
• Track defects with Visual Studio 2010’s Team Foundations Server (TFS).
• Test mobile websites and applications created in jQuery, IOS and Android languages.
• Test mobile websites using Android, iPhone, iPad and Perfecto Mobile devices.
• Test IOS applications using iPhone and iPad’s devices.
• Test Android applications using Android devices.
• Test mobile applications through devices.

Technical: Visual Studio 2010: Microsoft Team Management (MTM) and Team Foundation Server (TFS), Confidential & Associates (JHA) NetTeller windows application, mobile website, Android App and iPhone App, Mainframe

Confidential, Kansas City, MO

Quality Assurance Specialist

Responsibilities:

• Design test cases using TestTrack Test Case Management and MS Word.
• Execute test cases and track defects with TestTrack Pro.
• Test websites and web applications created in Flash, .NET or Java through Mac’s and Window computers.
• Execute ad hoc testing.
• Create automated test through Selenium IDE.
• Prepare Test Data to be used during testing.
• Load Testing using JMeter.
• Security testing using Firefox add-on’s XSS Me, SQL Inject.
• Test websites through mobile devices iPhone, Android, iPad.
• Create and maintain new hire documentation.
• Create requirement documents as requested.
• Create training documents for internal and external clients internally.
• Participate in Centers of Excellence (COE) for QA department, and tracked communication, changes completed by other COEs.

Technical: Test Track Pro defect, test case and requirement modules, Selenium IDE, Python, XSS Me, SQL Inject, Nexpose, JMeter, CMS’s: Drupal, SiteCore and SharePoint 2010, Databases: SQL 2005 and SQL 2008 R2, Java, .NET, Flash, TeamViewer, Virtual PCs, VM Ware, Mac and Windows computers, Citrix, JIRA, Facebook

Confidential, Overland Park, KS

Quality Assurance Specialist

Responsibilities:

• Created test cases through MS Word.
• Executed test cases and tracked defects using MS Word and MS Excel.
• Certified scanning handheld and vehicle mounted units for dcLINK with PeopleSoft as backend.
• Created FAQs to ensure complete understanding of standard setups for both application and PeopleSoft.
• Created automated test cases through QuickTest Professional (QTP).
• Used VM Ware to different OS and past, present and future application code.
• Created and maintained requirement documents.

Technical: MS Excel, MS Word, QTP, Windows Client, .NET, AS/400, Handheld and Vehicle Mounted scanning units, Databases: SQL 2000, SQL 2005, Oracle 11g, AS/400, Active Directory, VNC