Analyst Team Manager | QA Analyst | Systems Analyst Resume Naperville, Illinois - Hire IT People

PROFFESSIONAL SUMMARY:

Dedicated, experienced, quality focused IT professional with a history of exceeding client’s software technological objectives. Fifteen plus (15+) years of expertise working on agile software development teams as a Quality Assurance Specialist, Systems Analyst, Lead and Manager

SKILLS SUMMARY:

SDLC & SDM Test Lead User Acceptance Testing
Test Plans, Cases, Processes Defect & Bug Tracking Test Strategies & Scripting
Metrics Reporting Production Testing Manual Testing
UAT Coordination & Testing System Testing Regression Testing
Requirements Gathering Project Management Program Documentation
Usability Testing Production Support Team Leader

TECHNOLOGIES:

Tools: Microsoft Office Suite (Word, Excel, Project, PowerPoint, Access, Outlook, and Visio), HP QC/ALM, IBM Rational Quality Manager, Quick Test Professional (QTP), Selenium, SharePoint, JIRA, ClearQuest, Bugzilla, Confluence, JIRA, Web Help Desk, Symitar (Jack Henry), Db2, and CICS

Platforms: Windows 8, 10/XP, Android, iOS, Episys, ADB2, IBM Mainframe

Languages: SQL, JAVA (Enrolled in Udemy JAVA Masterclass), XML, HTML

EXPERIENCE:

Confidential, Naperville, Illinois

Analyst Team Manager | QA Analyst | Systems Analyst

Responsibilities:

Managed a small analyst team inside the Business Technologies department, supporting the core banking platform
Implemented Kanban with e - board to improve product delivery and identify areas of need, resulting in faster implementation and a higher quality product to production
Developed program documentation, planned and executed test cases, coordinated UAT, and production rollouts for enhancements to core platform
Coordinated and tested iOS, Android mobile application and website releases
Provided daily system support to the Credit Union’s departments and branches

Confidential, Lisle, Illinois

Senior Quality Assurance Analyst

Responsibilities:

Designed and executed test cases based for enhancements to the core system during each service pack release
Improved team’s process by standardizing test cases, holding reviews and having more collaboration between the development team and product owner
Became a SME in several areas of our core system, including provider data and data integration between the core system and provider portal
Expanded test coverage by building out a suite of manual regression test cases used at the end of every release
Conducting stakeholder demonstration for final approval prior to release to production

Confidential, Naperville, Illinois

Quality Assurance Test Manager / Team Lead

Responsibilities:

Fulltime Optomi employee working onsite at Confidential managing a group of 35 quality assurance consultants during a large mortgage loan origination system conversion
Provided coaching, and feedback along with escalating resource issues and reward recognition suggestions to Optomi executives
Reported testing metrics to senior BMO management to show daily progress including highlights, execution reports, and defect monitoring
Led daily defect calls with our vendor to get status updates, target delivery dates, set priorities, and work with the team to manage defect resolution and updates using ALM
Delivered test planning strategies, assisted with test execution and coordination, evaluated testing resources and areas of need along with budgeting and forecasting

Confidential, Chicago, IL

Test Coordinator

Responsibilities:

Formalized quality assurance testing process by installing testing procedures and protocols that adhered towards the SDLC principals of total quality management
Reduced the number of production defects by 20% within 3 months by installing regression robust testing procedures and signoffs prior to any production release
Planning and executing test cases, leading testing efforts for all enhancements/issues

Confidential, Downers Grove, IL

Quality Assurance Team Lead

Responsibilities:

Leveraged previous QA experience to pioneer the creation of the QA department. Built from scratch QA policies and procedures, communicating up and down the organization the benefits of adhering to the procedures and establishing appropriate oversight mechanisms throughout the System Development Life Cycle (SDLC) in conformance with Health Care Service Corporation’s (HCSC) proprietary Solutions Delivery Methodology
Designed and executed test cases for Portals and website upgrades and changes
Led the quality assurance team on six (6) high profile projects including implementation of the new Confidential Individual Portal; involved in creation of testing strategies and execution, coordinating UAT, and to ensure a successful deployment

Confidential, Lincolnshire, IL

Systems Analyst / Quality Assurance

Responsibilities:

Documented configuration changes to system for enhancements and issues
Designed and executed unit, system, regression and production test cases
Worked closely with our Business Analysts on system requirements to help identify gaps

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Analyst Team Manager | Qa Analyst | Systems Analyst Resume

Naperville, IllinoiS

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