SUMMARY

• 11 years of experience in the IT Industry with a strong back ground in testing of Client Server and Web based applications in various verticals such as retail, finance, point of sales and banking.
• Proficient in test strategy implementation, test plan development, test execution, and bug tracking.
• Proven ability to write and execute test plans and manual test cases appropriately designed for automation.
• Ability to read, write, and understand SQL. Strong collaborator across internal and external business units.
• Extensive experience in QA as Test Lead across applications in Retail, Utility, Telecom and Capital Markets industry sectors.
• Schedule Resources, lead requirements and Test designs discussions with line of business of all levels.
• Involved in Mainframe Testing, Manual Testing, Regression, GUI, Functional, Integration Testing, Sanity Testing, System Testing, UAT and Black box testing with basic knowledge of Automation, performance testing.
• Developed a Test plan to define testing strategy, test objectives, risk mitigation and develop and identify task and resource estimates.
• Experienced in defining Testing Methodologies, Test Environment and Designing Test Plans.
• Writing Test Cases and Test Scripts, Verifying and Validating Application Software.
• Manage and ensure requirements are met correctly through the entire SDLC process by participating in design, QA, UAT and deployment/implementation.
• Facilitate meeting with business to ensure accurate interpretation of Testing Data and Interacts with the users to share information.
• Manage QA testers work throughout test plan development and test execution to ensure that testing is accurate.
• Good Experience on Selenium IDE and creating Scripts in selenium - -RC by using Java
• Business analysis to development, testing, deployment, documenting, maintaining and user training, experience on AGILE and SCRUM design methodologies.
• Experienced working with Excel Pivot and VBA macros for various business scenarios.
• Manual and Automation expertise on mission critical and complex test engagements.
• Good knowledge in Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC) which includes Requirement Gathering, Data Analysis, Application Design, Implementation and Testing of various applications.
• Experience in various stages of SDLC and experience in Waterfall and Agile methodologies.
• Extensive experience working in an Agile development environment.
• Worked on soap UI, QC, HP Quality Center (9.0), HP ALM 12.21, VSTS 2010 and TFS.
• Strong knowledge in life cycle of Data Warehouse using Data Extraction, Data Transformation and Data Loading processes (ETL) and having profound knowledge in Dimensional modeling techniques Star and Snowflake schema addressing Slowly Changing Dimensions (SCDs).
• Have written SQL queries for data validation.
• Experienced in defining Testing methodologies, Designing Test Plans and Test Cases, Verifying and Validating.
• Data for web, ETL and BI applications and documentation based on standards for Software Development.
• Effective QA implementation in all phases of Software Development Life Cycle.
• Experience with structured QA Methodology and QA Process to ensure the Quality Assurance Control.
• Excellent ability to develop advanced concepts, techniques and standards.
• Highly experienced in cross-browser compatibility testing in Windows/MAC OS platforms.
• Have written easy-to-follow bug reports and utilized bug-tracking applications for entering bugs.
• Proven ability to design, document, implement test plans, test scripts and test harnesses.
• Exposure to Test Automation, Test Planning, Test management, Test reports, Reviews, Frameworks & Client Interactions.
• Experience in handling a team of 20 Test engineers for different Modules.
• Coverage Analysis, Test Case Authoring, Test Improvements, Bug Life Cycle, Test follow ups and Test Estimation.
• Hands on Experience in Jscript, PowerShell, VB Scripting, PERL, SharePoint, Selenium Testing (IDE), TFS (Team Foundation Server).

TECHNICAL SKILLS

Testing Tools: Jira,Selenium IDE, QTP, HP Quality Center, ALM12.1, ALM 12.2, VSTS

Languages: C#, .NET, HTML, CSS, VB Scripting, Java, XML, Power Shell Script

Test Framework: Keyword driven, Data driven

Project Methodologies: Agile - Scrum, Waterfall, V-Model

Defect Tracking Tools: Jira, Bugzilla, IBM Rational Clear Quest

GUI Tools: Visual studio 2010

Protocols: TCP/IP Protocol suite(HTTP, FTP, SMTP, UDP, DHCP, SSL, DNS),security

Packages: MS-Office Suite (Word, Excel, Access), MS-Project and MS-Visual Studio, SharePoint

Databases: SQL Server, MS Access, Oracle, TOAD, Oracle servers

Operating Systems: Windows variants, UNIX, LINUX, MAC

PROFESSIONAL EXPERIENCE

Confidential

QA UAT Test Lead/Test Coordinator

Responsibilities:

• Perform Soap UI Testing for the ingestion engine.
• Responsible for the interface testing for the outage management systems and service suite application.
• Plan and Design test scenarios for service suite application.
• Linked test cases with requirements in ALM for Requirement Traceability Matrix (RTM).
• Peer- Review of Test cases and Test scenarios for unit/System Test cases phase.
• Worked closely with development team during the testing phase and fixed bugs that were reported.
• Executed User Stories of the project available in JIRA implementing Agile Methodology.
• Analyzing the results and Report Failures.
• Used Toad for testing execution and validations.
• Keep a track of defects and report GE during the Testing.
• Perform defect Tracking and reporting with strong emphasis on root-cause analysis and effectively coordinated with the GE team for closing a defect.

Environment: Jira, HP ALM Enterprise Edition ALM12.21, ETL Applications, safe Agile, TOAD, Web Methods, MQ Queue, Java, MSWord, MS Excel

Confidential

QA UAT Test Lead/Test Coordinator

Responsibilities:

• Point of contact for functional and technical knowledge to ensure design, development, and implementation of UAT testing activities, while interacting with developers, vendors.
• Performed User Acceptance Testing (UAT), interacted with users for execution of test cases in UAT.
• Responsible to report UAT status up to Business and the Team.
• Participate in the creation, preparation, and conduct of quality assurance reviews and Logs, tracks, and verifies resolution of defects.
• Performed UAT testing cycles during the deployment process.
• Conducted Triages and other relevant QA/UAT meetings.
• Assists in the creation, preparation, and implementation of systems quality assurance reviews and the development and execution of test plans and test scripts.
• Primarily focused on test execution, but also create basic to moderately complex test plans using templates and guidelines.
• Responsible for overall customer satisfaction and adherence to testing/QA service level agreements for multiple projects stage (working with various projects as a Test Lead for team of 15).
• Performs simple to moderately complex test data conditioning, regression testing and testing validation.
• Prepare and circulate daily and weekly testing status reports and Participate in project meetings, enforce Testing Criteria and escalate if necessary.
• Identify and raise key issues, risks, define mitigating actions and provide active oversight to the issue or defect tracking through its resolution.
• Coordinate, plan, and assist in scheduling of test executions, and monitors project status in comparison to projections, providing status and updates to various project members.
• Plan and Design business test scenarios for each application which can be turned into automated regression scripts.
• Review test, validation, and pilot results to ensure that they meet the entry and exit criteria.
• Ensure that all testing results are easily accessible through SharePoint and HP ALM.
• Ensure that the team follows the testing standards, guidelines, and testing methodology as specified in the testing approach.
• Performs simple to moderately complex test data conditioning, regression testing and testing validation.
• Work with Defect Management Lead to coordinate defect and testing activities.

Environment: HP ALM Enterprise Edition ALM12.2, ETL Applications, Palisade Application, Imperva Application, Mainframe Application, waterfall, TOAD, SQLData Base Servers, TOAD, HTML, MSWord, MS Excel, TFS, UNIX, Windows 7, Security Applications.

Confidential, Charlotte, NC

QA Test Lead

Responsibilities:

• End to End testing of financial transactions executed from Cash Manager Online and also validation for the BBT Mergers with other banks.
• Validation in Mainframe for different regions as memo-post and hard-post based on the receipt date, time, sequence number and account number validating matching details also posted in the Mainframe datasets and database domain.
• Interaction with business analysts to understand the requirements and create test design based on Functional Requirement Document (FRD).
• Create UAT Dashboards to Identify defects and log through ALM 12.01 and help the manager to generate the reports (for defect & test execution status) from the ALM.
• Used to schedule weekly twice defect meetings and report the status to the line of business and the management.
• Lead the cross-functional test team of a product initiative throughout the entire development lifecycle utilizing established standards and guidelines.
• Direct all types of testing including functional, systems integration, user acceptance, performance and Multi-Browser Testing.
• Participate in requirements and technical design reviews to ensure clarity of the design and usability.
• Create and maintain test schedule and participate in triage meetings.
• Direct test analysts in the writing of test specifications and ensure traceability of all requirements and Manage and participate in internal and external reviews of test specifications.
• Coordinate test execution with project management, development, lines if business vendors and other internal departments.
• Coordinate in the transition of the initiative to production support for implementation.
• Assists test analysts with UAT and Regression testing of each application release and validation as needed.
• Coordinates activities of Test Analysts organizing and prioritizing assignments.
• Ensures understanding of the design and proper application to the test specifications.
• Provides resource/time estimation for initiatives of Team Leads.
• Provides re-estimation of testing effort is created and sent to initiative Manager or Project Manager when a scope or functionality change occurs during the initiatives lifecycles.
• Provides testing status to Project Team and assigned testers.
• Ensures that the builds are deployed on schedule and defect fixes are turn around quickly.
• Ensures Test cases, Test Results have appropriate signoffs are done on time.
• Making environment ready for the clients for the UAT (User Acceptance testing) and Go-Live.

Environment: ALM12.1, Mainframe Application, waterfall, SQL, HTML, MSWord, MS Excel, TFS, UNIX, Windows 7

Confidential, Mahwah, NJ

QA Lead Analyst

Responsibilities:

• Test Lead for various project initiatives ranging in team size, scope and durations.
• Performed User Acceptance Testing (UAT), interacted with users for execution of test cases in UAT.
• Providing test estimates, work allocation and progress tracking & reporting.
• Prepared reports to communicate testing status for QA Manager to present to the larger project team.
• Prepared user documentation with screenshots for UAT (User Acceptance testing).
• Prepared test strategies for client-side verifications and validations.
• Performed regression tests on the application to assure proper functionality of the site after new builds using Clear Quest.
• Tested test case scenarios (like capturing card details, Authorization, Settlements) which should be tested with any credit card payment when integrated with Point of sales applications.
• Involved in Scrum meetings like Sprint planning and Daily stand up meetings.
• Performed Manual Testing of this Web application and automated it by using Selenium IDE frame work.
• Involved in functional testing, black box testing, negative testing, compatibility testing, and recovery testing.
• Performed usability testing for web portal.
• Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from oracle database.
• Used Selenium IDE for Open source web testing.
• Created test cases for user stories and Performed testing once the story is ready from Developers.
• Performed regression tests on the application to assure proper functionality of the site after new builds using Clear Quest for Point of Sale systems
• Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Load testing, User Acceptance testing on multiple projects.
• Executed User Stories of the projects available in JIRA implementing Agile Methodology.
• Assisted quality assurance implementation in all the phases of SDLC.
• Written SQL queries using SQL Server management studio for data validation.
• Prepared test cases by analyzing functional requirement and documentation.
• Performed Involved in running Selenium tests against multiple browsers using different browser profile.
• Used SQL to validate backend database changes, deletes and update.
• Wrote queries to extract data for testing purposes.
• Reported the bugs/defects through JIRA Used IBM Clear Quest for tracking.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using Quality Center.
• Participated in various meetings, discussed Enhancement and Modification Request issues.
• Worked under Agile Scrum Methodology.

Environment: Selenium IDE, Java/J2EE, SQL Server2008, XML, Agile, SQL, HTML, VBScript, Quality center 9.0,HTML, MSWord, MS Excel, PL/SQL Developer, UNIX, Windows 7, JIRA, CLEAR QUEST

Confidential, Redmond, WA

QA Test Lead

Responsibilities:

• Responsible for Test Planning, Test Execution, Automation & Defects Management.
• Managing offshore and onshore QA team, providing estimates, work allocation and progress tracking & reporting.
• Extensively used Test Director for test planning and defect reporting, tracking and executing manual test cases. Executed manual test cases and verified results with expected results.
• Achieved 52% automation of data validation from backend (Database & Logs testing) and GUI testing.
• Analyzing the business and functional requirements of the application and developing detailed test plan, test scenarios and test cases.
• Performed checking the user profiles and their login scripts.
• Coordinate test execution with the offshore team, Clients and with the team.
• Checked the basic functionality by manual testing.
• Recorded the test cases using Automation tool, Win runner for web based application and checked the functionality of the application.
• Modified the Test Scripts accordingly when we record the applications.
• Involved in examining the severity and priority of the Defects and Test Results Reporting.
• Performed Functional, System, Integration, Upgrade, Portability and Regression Testing under various browsers.
• Verified the data from backend by running the SQL queries.
• Creating Test execution plans, schedule for automation development, reviewing test cases & test automation scripts.
• Perform Code Reviews and facilitate automation testing approvals and signoffs.
• Framework Gap analysis & modification using VB Scripting and UFT/QTP9.5.
• GUI Validation, Database Validation and Backend Log Files Validation.
• Tracking the automation progress & coverage.
• Feasibility Analysis and Code Management.
• Logging the defect in Clear Quest and ensure that it is retested after fixing the defect.

Environment: QTP, SQL Server2008, XML, Agile, SQL, HTML, VBScript, Quality center HTML, MSWord, MS Excel, PL/SQL Developer, UNIX, Windows 7, JIRA, CLEAR QUEST/WTT.