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Senior Qa Lead Resume

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SUMMARY

  • Seeking a challenging position that will enable to use my current skills to achieve the organization's goal and to enrich my knowledge and experience.
  • Over 19 years of diversified experience in IT industry in the areas of Testing, Design and Development.
  • 18+ years’ experience in creating/modifying Test Plans, Test documents, Test Cases, Test Scripts, Test Reports, Test conditions, Reviewing Requirements and test data.
  • 18+ years of experience in Functional Testing, Unit Testing, Integration Testing, Regression Testing, Load and Performance Testing, Stress Testing, GUI Testing, User Acceptance Testing and Production deployment/support.
  • Currently working in “SelectQuote (SQ) Insurance Company” as Senior QA Analyst in QA team on SQ Senior Agents Compensation, SQ Recruiters Compensation, SQ Marketing, SQ Home and Auto, SQ Life etc.
  • Worked as Lead QA Analyst in “Great West Financial/ Confidential ” UAT team for end to end certification of “Locked Martin Corporation” retirement products and services.
  • Worked as Integration Lead and QA Lead in USDA - RMA on most of their products and services using RMAgile technology with SCRUM methodology while deploying products for several releases/sprints, following USDA-RMA SDLC methodology.
  • 14+ years worked in Sprint Technology Integration Center (STIC) Lab as AAA Admin (3G/4G/LTE), Cisco QChat AAA Admin, NSN SPS Admin, Amdocs AAA Billing services, Lucent SDHLR/HLR/eSM Admin and as Senior QA as SME on all WIN products and services.
  • 9+ years of experience in leading QA resources on QA efforts on assigned projects including work assignments, direct resources to work on the assigned projects by navigating, coordinating and communicating on all project developments.
  • Experience in writing simple and complex SQL Query’s to extract data from any backend/database.
  • 3+ years of experience in USDA-RMA with SSIS ETL file processing to extract, transform and loading of XML files and Flat files.
  • 3+ years of experience in SSRS reporting tools and all kinds of CRM systems while working in USDA, GreatWest and Confidential companies.
  • 8+ years of experience in metrics gathering, providing status reports, weekly metrics reports for assigned projects, validating test results, provide signoff/rejection for DR (deployment requests) for each Releases/Sprints, and provide LOE for regression and end-to-end/functional testing.
  • 10+ years of experience on Microsoft TFS, MTM, HP ALM, SpiraTest, JIRA, Trello, Canvas, Confluence and Test Director in creating projects, Test Plan, Test suites and run Test Summary Report managing Back Log, Task board and creating Sprints for different releases with Agile Methodology.
  • Proficient in running “Cross Browser testing on Windows, MAC, Mobile devices” using Browserstack and knowledge of API testing using POSTMAN.
  • Experience in complete testing cycle of Waterfall and Agile project methodology.
  • Knowledge in writing automation script using Selenium, Puppet, JavaScript, C# and UNIX Shell scripting.
  • Experience in entering and managing defects in Azure Dev Ops application.

TECHNICAL SKILLS

Technologies: CDMA, eHRPD, LTE, Azure Cloud, Virtualization.

Operating Systems: Sun Solaris, Linux, HP-UX, Windows

Database: Oracle, SQL Server, DBeaver

Languages: Selenium, Puppet, JavaScript, C# and UNIX Shell scripting.

Protocols: LDAP, radius, diameter

Version Control: MTM, PVCS, SCCS, Tortoise SVN, Canvas, Confluence

Telecom Knowledge: SS7, TCP/IP, HSS/HLR, DNS, Routing/Switching, Network Fault Management System, Network Security, SMSTesting Tools: TFS, JIRA, Trello, HP ALM, SpiraTest, Test Director, Load Runner (Landslide. Net Hawk East, MGTS, Silk Performer), Browserstack.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Lead

Responsibilities:

  • Working as Admin on all SelectQuote CRM applications in QA/UAT lead on SQ products and service.
  • As a lead QA on Senior compensation product, I have experience writing SQL queries, stored procedures and scripts to cross validate SSRS “Compensation Summary Report” with database to validate Medical Supplement, Medical Advantage, Dental Vision Health (DVH) commission amounts, bonus points, compensation Tiering etc. on different agents of SQ.
  • Experience with implementing new SQ Recruiters SSRS “Compensation Summary Report” by gathering requirements and reports from SQ HR and SQ Recruiting team as well as validating the same.
  • Experience in writing Test Plan, Test Cases on all SQ products using Canvas, Confluence, SpiraTest and identifying testcases to automate them using Poppet/JavaScript.
  • Experience with “Cross Browser testing on Windows, MAC, Mobile devices” on SQ Marketing using Browserstack.

Confidential

Senior Lead Tester and Team Lead

Responsibilities:

  • Being a Senior Analyst in “Empower-Great West” UAT, specifically worked on key client “Lockheed Martin Corporation (LMC)” UAT certifications on all products and services like Money Out (Withdrawals/Loans), Investments (Transfer funds, Brokerage accounts, Deferrals, Tax, ROTH), all kinds of INBOUND and OUTBOUND reports with Conduent and LMC.
  • Lead a UAT team consisting around 19 members (7 UAT team members in Overland Park and 12 offshore team members of Great-West, Bangalore, Karnataka, India) for a successful deployment of major client “Lockheed Martin” (successfully deployed to Production in Jan -2019).
  • As UAT Lead, worked with all value streams owners for successful deployments of retirement services naming Feedback Report, Transfers via Participant Web and Customer System (CSAS), New Loans, Payable Loans, Loan Ream, Deferrals, Withdrawals and many more retirement services to all Empower/GW customers.

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