SUMMARY

• Over all Eight years of IT Industry experience with good knowledge of different phases of Software Development Life Cycle (SDLC) from requirement gathering to testing and maintenance.
• Quality Assurance experience in different areas and phases of systems testing life cycle (STLC) including project planning, requirement gathering, test development, management, defect tracking and reporting.
• Involved in creating test plans, writing test cases, test scripts, and documentations related to software projects.
• Exceptional skills in both manual and automated testing, including functional, acceptance, integration, and regression testing
• Proficient in analyzing Business requirements and developing Test Plans, Test Cases and Test Steps.
• Proficient in QA processes, test strategies and experience in testing documents like Test plan, Test procedures and Test cases for manual testing.
• Experience in everyday scrum meeting.
• Involved in Sprint Planning and Estimation, Retrospective and Daily Scrum meetings.
• Involved in UAT Demo with Product Owners.
• Experience using testing tools such as Quality Center.
• Has experience of QTest and Confluence.
• Exceptional understanding of Black box testing, Functional testing, and Regression testing.
• Provides Weekly/Monthly status reports to include items as current state of test efforts, time allocated, problems found, enhancements requested as a result of new functionality, and defect status.
• Experience working in different environments and multiple platforms such as web and client - server applications.
• Experience in back-end testing using SQL.
• Developed and Managed the SQL queries for backend Testing.
• Experience API Testing using Postman tool.
• Excellent experience to Work with the Developers, Business Analysts, Product Owners and Project Managers to identify and help resolve problems and issues.
• Establish and maintain effective working team relationships and rapport with all departments.
• Assist in the development of systematic approaches for assuring high quality services. Integrate and align the processes that will best achieve the desired results.
• Report and track issues in software and requirements.
• Ability to work with team in collaborative environment and strong teamwork qualities.
• Exceptional problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Experience with Agile/Scrum methodology.
• Experience with transferring from Legacy system to Agile.
• Scheduled, attended defect meetings every day and discussed on the status of the defects.
• Maintaining the Team as a lead and updating the status report to Management.
• Knowledge in automating the Manual test cases using Selenium Webdriver.
• Knowledge in Quick Test Professional.
• Working experience with Tosca Automation tool.
• Working knowledge of TestNG.
• Basic knowledge in IVR mobile testing.

TECHNICAL SKILLS

Test Tools: QCALM11.52, QTest Professional 9.0-10.0,TFS, Rally, JIRA, MTM, TOSCA Automation tool .

Languages: Visual Basic, HTML, SQL, Java, J2EE, .Net, SAP, Mainframe & MS CRM Dynamics 2011. Salesforce, HTML, XML.

Test Scripting: JavaScript

Operating Systems: Windows, Mac

Software: Microsoft Office Suite, MS, Adobe Creative Suite

PROFESSIONAL EXPERIENCE

Confidential, Phoenix

Senior QA Analyst

Responsibilities:

• Main responsibility includes to finalize and involved in the BRD finalization with the business.
• Supporting NCR POS hardware with PCMS(Flooid) systems and analyzing, designing, configuring and implementing complex applications and integrating vendor packages
• Experience working with leading industry Point of Sale solutions and testing with Legacy system.
• Excellency of very strong analysis/troubleshooting skills, strong partnering/relationship building skills
• Excellent verbal and written communication skills and the ability to work with and through others to resolve issues
• Experience working with 3rd party integrated software solutions like with Flooid previously called as PCMS
• Collaborative and a team player
• Ability to resolve conflict in a constructive manner and work around obstacles to ensure project success
• Understanding of APIs and modern technology architecture" and Back office usage.
• "PCMS POS experience, automated software deployment tools, VeriFone Payment processing, MQ Series
• Experience implementing/upgrading Point of Sale (POS) systems and payment processing solutions
• Responsible for designing and developing and writing test strategies and test plans.
• Develop the Test Cases by using the JIRA.
• Involved every Daily sync with BA’s meetings and discuss the clarifications along with the Legacy system requirements.
• Using the Confluence as central data source achieved documentation, reports, and presentations.
• Logging defects and providing clear reproduction steps and screen shots to understand without any further discussions without wasting the teams time.
• Interacted continuously with developers for defects follow-up and with flooid Team.
• Backend testing experience using SQL.
• Developed SQL queries to verify Payment card numbers and Amount in the transactions as per the Receipt from Pin Pad.
• Provided to the team throughout the process regarding requirements traceability matrix and track requirements using the Qtest tool.
• Worked in agile development methodology with daily meetings, presentations, reviews, and burn-down charts.
• Tested the Servers at the Backend for Online transactions and Electronic card payments.
• Developed the Reports from Servers day to day basis for all the stores, Offline Transactions and Balance for every Cashier and Store.
• Documented troubleshoots during test performance.
• Worked on Customer-issue related troubleshooting in Call Center for Offers and Enrollment.
• Created and managed script for regression testing
• Develop everyday Cash Office Reports and Balance reconciliations at Tills and Safe.
• Verified the reports of the Tosca automation test runs and root cause analysis of failures.

Tools: JIRA, Qtest, XML, HTML, SQL, Windows 10, SAP, Windows XP, Rally, Manual Web Testing and Tosca Automation tool.

Confidential

Senior QA Analyst

Responsibilities:

• Key Responsible for designing and developing and writing test strategies and test plans.
• Always providing the Test Cases by using the Rally, QC ALM 11.52 and MS Office suits.
• Logging Defects for all the applications developed by the developers in Rally
• Involved Business Requirement meetings in regular basis for smooth SDLC flow.
• Experience in production problems and Communicating with Business for smooth operations.
• Interacted continuously with developers for defects follow-up.
• Expertise in Agile methodology and involved in Sprint Planning, Retrospective meetings.
• Working with Multiple projects.
• Experience with Onsite and Offshore team and managing the testing activities to meet deliverables smoothly.
• Expert in the Root Cause analysis and Problem Solving experience
• Experience working with back end testing writing SQL queries.
• Scheduled, attended defect meetings every day and discussed on the status of the defects.
• Automating the Manual test cases using Selenium Webdriver.
• Demonstrable knowledge in Java. knowledge using Java OOPS concepts.
• Experience developing automated tests that integrate into existing testing frameworks
• Communicated with the team members and developers throughout the process regarding requirements traceability matrix and track requirements.
• Rally Report analysis for automate and provide to higher officials

Confidential

Senior QA Analyst

Responsibilities:

• Expertise in Agile methodology and involved in Sprint Planning, Retrospective meetings.
• Working with Multiple projects.
• Experience with automated API testing in POSTMAN
• Experience using Java OOPS concepts.
• Experience developing automated tests that integrate into existing testing frameworks
• Responsible for designing and developing and writing test strategies and test plans.
• Develop the Test Cases by using the JIRA and MS Office suits .
• Logged Defects for all the applications developed by the developers in JIRA
• Attended Business Requirement meetings in regular basis for smooth SDLC flow.
• Attending production problems and Communicating with Business for smooth operations.
• Interacted continuously with developers for defects follow-up.
• Communicated with the team members and developers throughout the process regarding requirements traceability matrix and track requirements.
• Worked in agile development methodology with daily meetings, presentations, reviews.
• Managed the work during test plan development and test execution phases to ensure proper and on-time test completion.
• Online meetings with the Business for the system requirements.
• Used Microsoft Office Suite extensively for documentation, reports, and presentations.
• Experience with Onsite and Offshore team and managing the testing activities to meet deliverables smoothly.
• Good Extensive Root Cause and Problem Solving experience
• Scheduled, attended defect meetings every day and discussed on the status of the defects.
• Automating the Manual test cases using Selenium Webdriver.
• Working knowledge with Data Driven Automation Framework.
• Working knowledge of TestNG.
• Demonstrable knoeledge in Java.
• Daily and weekly status reporting.
• Maintaining the Team as a lead and updating the status report to Management.

Confidential

Senior QA Analyst

Responsibilities:

• Expertise in Agile methodology and involved in Sprint Planning, Retrospective meetings.
• Working with Multiple projects.
• Experience with Onsite and Offshore team and managing the testing activities to meet deliverables smoothly.
• Good Extensive Root Cause and Problem Solving experience
• Experience working with back end testing writing SQL queries.
• Scheduled, attended defect meetings every day and discussed on the status of the defects.
• Automating the Manual test cases using Selenium Webdriver.
• Working experience with Data Driven Automation Framework.
• Worked with Hybrid Frame work and POM.
• Working knowledge of TestNG.
• Demonstrable expertise in Java.
• Experience using Java OOPS concepts.
• Experience developing automated tests that integrate into existing testing frameworks
• Responsible for designing and developing and writing test strategies and test plans.
• Develop the Test Cases by using the QC ALM 11.52 and MS Office suits .
• Logged Defects for all the applications developed by the developers in ALM
• Attended Business Requirement meetings in regular basis for smooth SDLC flow.
• Attending production problems and Communicating with Business for smooth operations.
• Interacted continuously with developers for defects follow-up.
• Communicated with the team members and developers throughout the process regarding requirements traceability matrix and track requirements.
• Worked in agile development methodology with daily meetings, presentations, reviews.
• Managed the work during test plan development and test execution phases to ensure proper and on-time test completion.
• Online meetings with the Business for the system requirements.
• Used Microsoft Office Suite extensively for documentation, reports, and presentations.
• Documented troubleshoots during test performance.
• Actively participated in weekly meeting focused on resolving technical issues in the testing
• Daily and weekly status reporting.
• Maintaining the Team as a lead and updating the status report to Management.

Tools: Agile, QC ALM 11.52, TFS, JIRA, UI Testing, Selenium Web Driver.