SUMMARY

• Over 10 years’ experience with projects from development to implementation, with excellent business skills.
• Strong analytical and problem solving skills, with the ability and desire to learn new software quickly.
• Outstanding knowledge and experience of software testing methodologies, SDLC and Project Life Cycle, and from Waterfall to Agile
• Detail oriented with strong multitasking abilities, strong people skills, coaching and project management abilities.
• Excellent communication skills, both written and oral and I enjoy working with teams as a member or lead.
• Extended experience in QA discipline and QA architecture in migration from old to new system (ALM QC.MQC, HPQC)
• Strong Knowledge of the SDLC all roles in the SDLC in over 15 multitier projects.
• Strong Business Analysis experience in the financial, risk, retail, industry with cross platform cloud and legacy systems
• Self - starter with ability to work independently and with superior analytical skills and attention to detail.
• Excellent time management and estimation capabilities and ability to perform several tasks and projects concurrently.
• Ability to complete Business Specifications, Functional Specification, Dataflow, Workflow Diagrams, Gap Analysis, Use Cases, Stories
• Strong interpersonal skills in communication with people at all levels of the organization involved in project, and from a variety of disciplines.

AREA OF EXPERTISE

• Test Strategies and Coverage
• Software Development Life Cycle
• Project Planning and Management
• Test Plans, Test Cases and Processes
• User Acceptance Testing Go-Live Process
• Resource Management
• Test Data Conditioning and Matrix
• Requirements Traceability Matrix
• Team Leadership, Daily Scrum, Team Motivation
• Issue/Defect Bug Management
• Migration and Deployment Testing
• Test Methodologies Waterfall, Agile
• QA Process Assessments and Improvements
• Requirements Analysis
• Coaching, Mentoring and Knowledge Transfer

TECHNICAL SKILLS

QA and Testing Artifacts: Test Strategy, Test Plans, Test Cases, Test Data Conditioning, Requirements Traceability Matrix, Test Cover Matrix, Test Scripts, Test Logs, Test Procedures, Test Execution Plans, Defect Reports, Daily Progress Report and Test Closure Reports.

Software Testing: User Acceptance Testing (UAT), Functional Testing, End-to-End Testing, System Integration testing (SIT), System testing, Implementation testing, Regression testing, Operating System testing Windows, Macintosh and Browser testing (Internet Explorer, Firefox, Chrome, Safari), Batch processing

Methodologies: Waterfall, Iterative, Agile, (Scrum and Kanban) IBM

Business Concepts: Banking and Finance, Wealth Management Brokerage Services, Investing and Trading, Content Management Systems (CMS), Point of Service Systems (PoS), Retail POS, Government, Energy and Utilities, Private and Public Sectors.Test

Tools: ALM 11, Mercury QC 10.0, Test Partner, QTP, Rational, Silk/SQL Silk, Mozilla

Platforms: Win 95/98/NT/2000/XP / 7, Unix Solaris 7, Mac OSX, Android. Google Cloud, MS Azure

Cloud: Win10, Chrome/Google Add-ons, Gadgets, Office 365, Zephyr, Atlassian, JIRA, Test Rail

Package Solutions: Pega Systems (VISA), Accurate, JHC Figaro, EBS, H62 CORE, OSS ISM (IBM) SAP BO, GIT, TFS 2017

Databases: Oracle, Sybase, MySQL, SQL (Quest Toad), MS Access, DB2

Project Tools: MS Project, Lotus Notes 7.0, Visio, MS Office, SharePoint, CA Endevor, Harvest, MS TFS.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• As QA lead I created test strategy, test plan for overall project and each sprint iteration delivered by US based vendor
• Created test strategy, test plan for gift cards testing process and migration to new provider.
• Created and conditioned all test data needed for each iteration crafted to meet delivered functionality, as well as connectivity services.
• Created test data management process for final integration testing of all services and API calls form Oracles Xstore POS.
• Also performed integration testing with production data for employee, customer QAS SAS, SAP, Gift Cards, Givex
• Created integration testing plan and test data conditioning for several Loblaws legacy services that Holts used.
• Communicated and negotiated QA approach and deployments with business, stakeholders, vendors and third party service providers
• Conducted daily triage meetings with all teams and vendors, produced daily, weekly and sprints reports.
• Oracle Xstore/Xcenter, SAP HANA, SAP Hybris, SQL, MS Project, JIRA, Test Rail, IPP320 EFT, Zephyr
• Global Payment, Workday, Tender Retail, TradeWind, Givex

Confidential

UAT Coordinator

Responsibilities:

• UAT Coordination for TPRA enhancement and new functionalities, with several region ministry testers and field agencies.
• Created detailed test plan, user IDs, data conditioning, and cycle management and execution sequences for UAT of GUI and Go Live process.
• Maintained test logs and testing documentation for the version of the system application being tested.
• Established test data, test data matrix, test IDs, test environments, testing processes, for data migration testing, and defects tracking processes
• Conducted daily triage meeting with testers and dev team, defect management assignment and daily reporting.
• HPQC, ALM, .NET, Team Foundation Studio TFS 2017, Visio

Confidential

QA Manager

Responsibilities:

• Startup company developing next generation of digital forms for industry insiders. Google Cloud Sheets/Docs/Slides and Add On.
• Stakeholders: Government of Ontario, insurance, OREA, TREB, Teranet and RE Brokerages.
• Held role as Scrum Master, QA team building from start with onsite contractors as well as offshore.
• Developed quality and performance standards, along with development of RFPs and evaluation of proposals for offshore vendors.
• QA team management testing digital forms GUI facing clients.
• JIRA administrator, Atlassian, admin for Test Rail, Zephyr, GIT, Confluence, test runs cycles, sprints, milestones.
• Crated testing progress reporting statistic for weekly code deployment.
• Created and documented QA processes procedures and DevOps rules for the management of test environments

Confidential

QA Lead

Responsibilities:

• Test Management Plan for Vehicle, Driver Fee Increase, test execution management, four onsite contractors.
• Assessed system testing requirements, identified and evaluated the feasibility of several system testing options
• Business service delivery, resources and cost savings, and develops recommendations
• Prepared testing strategy to thoroughly test and exercise programs and upgrades and verify the test results
• Developed system test plans and test cases to ensure system testing will satisfy the needs of users, business, stakeholders.
• All legacy systems with several mid - tier applications. Coordinated and lead system testers in executing the system testing.
• Created test strategy, test plans, presentation to senior management, resources management, testing progress, daily reports.
• ISS, DES Web, DSS, CA Endevor, Harvest, SCM ARIS, .NET, Oracle.