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Sr Infrastructure Tech Analyst Resume

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O Fallon, MO

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SUMMARY:

  • Software Development professional with 10 years experience providing Release Management, Incident Management, Infrastructure and Application support across Development, System Test, and Production environments involving zOS MVS and zTPF.
  • Additional 12 years experience as Mainframe Application Developer in Batch environment and CICS online.
  • Seeking a leadership position that fit my experience with an opportunity to expand beyond Mainframe into web and digital technologies.

SKILL:

IBM: Mainframe, COBOL II, JCL, TSO/MVS, Syncsort, DB2, SQL, VSAM, TOS/REXX, TPF, CICS, PL/I, SAS, OPCA, System Development, SDLC, Changeman, Infoman, COB Disaster Recovery, Regression Test, Procedure Documentation, Requirements Analysis, Testing, Process Improvement, IBM Rational Suite including ClearCase, ClearQuest, Build Forge, TPF Toolkit based on Eclipse IDE, ServiceNow, ITILMicrosoft Office (Words, Excel, Access, Powerpoint, Visio, OneNote), Visual Basic, VBA, Sharepoint, InfoPath forms Linux/Unix, Korn, Perl, Python, Java, JavaScript, Maven, Git, Big Data concept involving Hadoop, and Crystal Report

PROFESSIONAL EXPERIENCE:

Sr Infrastructure Tech Analyst

Confidential, O’Fallon, MO

Responsibilities:

  • Quality Assurance and Process Improvement role responsible for regression testings, review, approve, & implement Change Records on TPF Online via loadsets & monthly images using Changeman, BuildForge, ClearCase, ClearQuest and TSO/MVS Offline/Batch system via Changeman using Infoman & ServiceNow tools on Windows and Linux platforms as well as source code version tracking.
  • Assisted with customization of IBM Rational Suite (BuildForge, ClearCase, ClearQuest) within Eclipse - based Developer's Toolkit on Windows & Linux SUSE/Redhat platforms for source code promotion from Development to Production as part of TPF OS upgrade to zTPF OS.
  • Eliminated errors with online program versions in TPF images under TPF 4.1 resulting in error-free monthly new image installs, automated several manual processes related to image and loadset creations, created reports to validate program versions in new images, ensured smooth transition from TPF 4.1's Changeman to zTPF SCM for developers for online source code implementation/versions.
  • Leveraged VBA macro programming to automate Excel spreadsheets such as read Outlook email requests to create csv files, auto format worksheet based on different conditions/values, process csv files, create PDF instructions, create charts, weekly install list for implementation to production, etc.
  • Familiar with Linux/Unix basic commands, basic Korn shell programming, basic scripting, basic Perl scripts, Java, Javascript, and other web technologies.
  • Worked with basic Sharepoint such as wiki pages, lists, work flow, granting privileges.
  • Worked with various groups such as developers, TPF group, change management, project management, operations, production control group, onshore/offshore TCS contractors which included s on our processes/ responsibilities, and documented various processes and procedures.

Lead Analyst

Confidential, Elk Grove Village, IL

Responsibilities:

  • Experienced in COBOL,JCL, Syncsort, FileAid, IOF, SDSF, Changeman, VSAM, and OPC batch scheduling related to various reports and data extracts within IBM 3290 Mainframe MVS/TSO batch environment.
  • Performed coding changes, data extraction, process improvements including several processes such as COB, Adhoc, Securitization, Promotional Enrollment, Marketing Mailing List, Pre-Approved campaigns, Incident tracking. Served as Y2K Coordinator on Reporting team having successfully coordinated the implemention of fix with no reported defect, COB Disaster Recovery Coordinator for Reporting and NAPS teams, involved with conversion of Posting system to FDR system, maintained Credit Bureau reporting (METRO 2), generated Securitization reports and processed replenishment requests.
  • Examples of process improvement include mapping the team’s entire batch flow diagram using Visio for both Production and COB, reduced Promotional Enrollment processing time from 3 full days to 2 hours, reduced Securitization selection/reporting process from 3 days to 4 hours via automation and scheduling change, performed data conversion from VSAM to DB2, migrated Tape to Disk Recovery Management System (DRMS) to cut cost, and enhanced Pre-Approval program for major retail client to increase new credit card customer base.
  • Experience in working with various level of managements and departments such as Marketing, Accounting, Business, Testing, QA, Legal and I/T subgroups like Collections, Retail Merchant System, Posting, etc.

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