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Qa Lead Resume

SUMMARY:

  • Managed time - critical international hardware and firmware projects with a budget of $1 Million
  • Instrumental in assisting in the development of a 100-page Information Technology Solution Response document that proposed $25 Million worth of IT projects and pilots for the new Confidential Conservation Delivery Streamline Initiative
  • Key contributor in gathering the technical and business requirements for two major modules in Task and Workflow management within the Confidential Conservation Delivery Streamline Initiative
  • Senior Business Analyst for the Confidential Content Management System (CMS) developed for the Confidential in Washington, DC.
  • Implemented a new Confidential Webmaster program which included materials, handbooks and quick guides
  • Managed the design and implementation of several new Confidential Agency IT processes that included change management, gap analysis and defect management.
  • Contributed to the success of navigating 1500 city and county customers to G Suite handling over 2000 email and telephone questions/problems during a large multi-phased implementation

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Skills: Oracle, SQL, GIS, ArcMap, Fogbugs

Responsibilities:

  • Responsible for the creation of test scripts to facilitate in the traceability of new features in pipeline software
  • Performed manual system, regression, and exploratory testing
  • Contributed to the enhancements of existing QA processes to improve product delivery

Continental, Boulder, CO

Project Manager

Skills: JIRA, Scrum, MS Project 2016, WIKI, SharePoint, Office 365, GoToMeeting

Responsibilities:

  • Managed multiple international hardware & firmware metering projects from design to project closeout
  • Collaborated daily with cross-functional teams that included accounting, operations, manufacturing, and engineering to gather daily project progress
  • Coordinated multiple project priorities for a team of 5 engineers including meetings, sprint planning, and daily status updates
  • Managed Tempo timesheets ensuring the project tracking matched the project billing
  • Setup and configured new projects, permissions, and reports within JIRA
  • Developed project estimates that included scheduling, effort, and costs for engineering systems for international customers in China and Israel

Confidential, Fort Collins, CO

Manager/Owner

Skills: Nimble CRM, G Suite, Google Analytics, Weebly, Facebook and LinkedIn Marketing

Responsibilities:

  • Developed and implemented Travel Sales & Marketing for new startup company by creating both traditional and online campaigns which include social media, BNI networking, Meet up events, and Direct Sales
  • Designed and proofed digital and print ads for company campaigns at golf courses in Longmont and Fort Collins
  • Coordinated and designed travel arrangements for international and domestic including airfare, hotel, excursions, transfers, and car rental reservations
  • Proficiently managed and maintained client profiles, sales, deals, and reports using Nimble CRM
  • Participated in industry events including travel agent FAM trips, seminars, marketing forums, and trade shows

Confidential, Omaha, NE

IT Contract Manager

Skills: ServiceNow, MS Office, G Suite, Visio

Responsibilities:

  • Contributed to the success of navigating 1500 city and county customers to a new G Suite platform handling over 2000 email and telephone questions/problems during a large multi-phased implementation
  • Implemented and administered the Contract Management Program to ensure adherence to regulatory, legal and company requirements in accordance with Confidential 's policies and procedures
  • Drafted and coordinated non-legal provisions of company contracts and obtained legal review for various guidelines and terms in new contracts
  • Maintained inventory of contracts and maintenance agreements. Provided notification to managers regarding contract renewals or contract changes
  • Participated in key contract and vendor management activities such as requests for proposal (RFP) and contract negotiations

Confidential, Omaha, NE

Business Analyst (Contract)

Skills: HP Quality Center, (Xpressions) EMC Documentum, MS Office

Responsibilities:

  • Conducted an in-depth traceability review of the Life insurance business requirements for a new Document Management System (EMC) for overall quality compliance
  • Conducted a comprehensive fit gap analysis on business requirements and use cases for a new Document Management System (EMC)
  • Captured all gaps in a master report, categorizing them by priority, gap type, gap level, and function
  • Developed and managed issues listing for Project Management
  • Gathered requirements and designed BRD for complex print and batching system

Confidential, Longmont, CO

Requirements/QA Analyst (Contract)

Skills: MS Office, MS Visio, SharePoint, Kanban, TestRail, Scrum, XML, TFS, SAP, SalesForce

Responsibilities:

  • Provided business analysis and QA support for new online Credit Card Merchant application enhancements
  • Designed and executed test scenarios developed for end user web products and tracked defects found
  • Developed monthly release notes of delivered products and upgrades

Confidential, McLean, VA

Senior Business Analyst (Multiple Projects) (Contract)

Skills: MS Office, SharePoint, Collab, Code Beamer, IBM DOORS, Scrum (VersionOne), SOAP, REST, XML, MS Project, MS Visio, Cisco WebEx, NIST, UCM Stellent, SQL, IIS, Webservices, MS Dynamics CRM, MS PowerPoint

Responsibilities:

  • Instrumental in assisting in the development of a 100-page Information Technology Solution Response document that proposed $25 Million worth of proposed IT projects and pilots for the new Confidential Conservation Delivery Streamline Initiative
  • Defined & researched system and business requirements for technical and web service components that included workflow and logging services
  • Designed and implemented new SDLC templates which included functional and system requirements, specification, use cases, user stories, gap analysis, and project closeout
  • Developed departmental test plans, test cases, and test reports for a new Microsoft CRM application
  • Managed test activities and implementation of end products with SME’s & users
  • Co-Trainer for Confidential Webmaster on a new Content Management System (CMS) developed for the Confidential Public Affairs Division in Washington, DC. This included in person, video, web, and telephone conferencing, agenda planning, coordinating attendees, and design of in house materials, guides and handbooks.
  • Designed several new Confidential Agency IT processes that included change management, gap analysis and defect management
  • Engaged with security team to ensure Confidential controls and policies were compliant

Confidential, Loveland, CO

Senior Test Analyst

Skills: MS Office, Rally, Scrum, Test Automation, SharePoint

Responsibilities:

  • Provided business analysis support to the PMO gathering the business requirements from the various feed yard locations across multiple states
  • Captured and assisted stakeholders with the development of user stories and test scenarios
  • Developed new IT policies and procedures for department including change management
  • Developed test strategies and executed manual and automated test cases for functional and security related requirements using agile principles

Confidential, Fort Collins, CO

Senior QA Analyst (Contract)

Skills: MS Office, GIS, ArcMap, SQL, Oracle

Responsibilities:

  • Performed functional, system, and regression testing for other various internal GIS applications
  • Designed end user documentation for customer distribution
  • Developed test plans and manually executed test cases the Pipeline Pressure Analyst application for BP Global
  • Collaborated with development staff and PMO to assist with the activities relating to the functional specifications during the development lifecycle
  • Designed and implemented new internal QA processes and procedures

Confidential

Test Team Lead

Skills: MS Office, DB2, Lotus Notes, InfoPrint, IBM WebSphere, CMM, SAP

Responsibilities:

  • Coordinated test resources for infrastructure upgrades that included, IBM WebSphere, DB2, Lotus Notes, and Infoprint
  • Synthesized and analyzed information from the government focus group meetings and prepared specifications for the new software application changes
  • Mentored and coached team members in the proper use of policies, procedures, documentation templates, and forms pertaining to Quality Assurance
  • Coordinated user acceptance testing when deliverables were ready for staging
  • Responsible for direction of manual system and regression testing of web applications as well as leadership and direction of all test activities within the account
  • Managed team achieving SEI CMM Level 3

Confidential

Senior QA Analyst

Skills: JCL, CICS, MS Office, Netscape, IE, Unix, MS Powerpoint, MQ Series

Responsibilities:

  • Supervised both large and small test teams for a variety of online banking application projects
  • Monitored and managed test execution and issue management
  • Collaborated with developers when builds were ready and deployed new builds for functional testing
  • Coordinated regression and acceptance testing for new online banking software upgrades
  • Assisted in building new departmental procedures
  • Created test plans and cases for areas of banking software including estimates and required testing documentation

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