Software Quality Analyst Resume

OBJECTIVE

To join a team as a software quality analyst where, team work, and quality software are realized to be important factors for success. A team where my hard work, attention to detail, dedication for quality and desire for increasing technical knowledge will be key for the growth and success of the team, my family, and career.

PROFESSIONAL EXPERIENCE

Confidential

Software Quality Analyst

Responsibilities:

Manual testing on various internal web applications related to manufacturing and distribution.
Manual testing of company reports (Crystal Reports, Microsoft SSRS) against SQL Server databases.
Used Microsoft TFS (Team Foundation Server) for work items, tasks, with Microsoft Test for test plans/cases.
Participated and practiced Scrum/Agile processes (daily standups, grooming sessions, etc.)
Created testing data using ad hoc and saved SQL queries.
Cross browser testing done to ensure web pages were consistent across most versions.
Participated in application deployments and roll out as extra support when needed.
Communicated defect status reports to executive management directly.

Confidential

Front Office Coordinator

Responsibilities:

Answers phone, using a politephone manner using proper telephone etiquette
Logs telephone messages for doctors and nurses in Epic software
Registers new/updates existing patients by collecting detailed personal/financial information
Liaison with pharmacies calling in prescriptions for patients
Coordinates with insurance companies getting referrals for specialist
Collects payment for doctor visits and balances end of day for daily deposits
Opens office in the morning and closes office and sets phone for answering service
Coordinates Pharmaceutical Representatives with doctors
Maintains and orders supplies for office

Confidential

Med Check Analyst/Office Administration

Responsibilities:

Billing and Coding, Med Check Software, Processing of EOB
Answering Phones in High Call Volume Environment, Scanning, Faxing, Mail, Etc.
Workers Comp. Customer Service, Bill Preparation, Aided in all areas of claim processing
Successfully Achieved - Coding duties and Office Administration daily. (the work of 2 employees)
Workers Comp. Customer Service, Bill Preparation, Aided in all areas of claim processing