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Qa Manager Resume

SUMMARY:

  • IT Professional with extensive experience leading and managing Quality Assurance and Software Testing projects.
  • Effective hands on leader with outstanding success in setting up testing centers of excellence (TCoE) and testing complex applications. Adept in building strong relationships with IT staff, customers, vendors and third party contractors.
  • An entrepreneurial customer - focused professional adept at building collaborative relationships and working with multiple levels of the management and end users to provide a consolidated solution.
  • Work with key IT and business parties to ensure effective use of methodologies and communicate test strategies, test results and performance through testing teams and
  • Over 20 years of experience in IT with over 15 years in Test Strategy, Test Planning, Test Execution and Defect Management, Test Data Management, Data Conversion, Project Management, and Environment Management.
  • Supported the process improvement initiative of the company’s IT organization to lead towards Lean concepts.
  • Experience in identifying what it takes to develop a Centre of Excellence, testing the user Interface (UI) and back-end of the applications, utilizing SQL, with high technical knowledge of application systems and Business processes.
  • Worked across several industries including Banking, Telecom (Billing), HealthCare, Retail and Automotive and Airlines.
  • Strong leadership skills who can influence change and communicate with diverse stakeholders
  • Excellent relationship and communication skills, highly collaborative
  • Managed both onshore and offshore teams working with waterfall, agile and blended methodologies.
  • Experience includes Requirements Analysis, Functional Design analysis, Business Process Improvement, Product Implementation.

SYSTEM EXPERIENCE:

Software / Products: IBM Iseries, Oracle Retail Applications-RMS,Oracle Invoice Matching, HP Quality Center, Winrunner, QTP, Toad, SQL Developer, JIRA, JAMA

Development Tools / Languages: SQL

Hardware / Operating Systems: UNIX, DOS, Mainframe

Middleware / Databases: Oracle, SQL Server, AS400

General Tools Microsoft Office:

PROFESSIONAL EXPERIENCE:

Confidential

QA Manager

Responsibilities:

  • Accountable for the overall delivery of the Project for Testing and Implementation
  • Responsible for the overall management of a dedicated Testing / QA team and Testing leadership,
  • In charge of Resource planning and Testing Strategy, planning, execution and issue management
  • Leading and managing a team of 32 resources for testing different phases - System test, SIT, Performance test and Automation

Confidential

Sr. Project Manager

Responsibilities:

  • Provided overall management for a dedicated Testing / QA team be implemented with responsibility for
  • Testing leadership
  • Resource planning
  • Testing Strategy, planning, execution and issue management
  • Responsible for creating project charters and plans, budgeting and forecasting, managing timelines, providing status to leaders, reporting on risks and road blocks, and working cross functionally to ensure project needs are meet.
  • Supervise and hold accountable multiple external professional testing managed services and nurturing teamwork amongst them.
  • Work across business and PS teams to schedule and manage all test activity within the commercial Pillar to proactively provide clear timelines and facilitate the rapid delivery of high-quality capability to production
  • Responsible for the testing strategy, methodologies, tool and project plan for all testing projects in an agile environment for Web applications, mobile, Kiosk, Concourse, revenue management, Network Planning and end to end integration

Confidential, Dallas/Fort Worth

Systems Integration Manager

Responsibilities:

  • Provided overall management for a dedicated Testing / QA team be implemented with responsibility for
  • Testing leadership and Governance
  • Resource planning
  • Testing Strategy, planning, execution and issue management
  • Test scenario and script development & QA
  • Defining testing project plans, QA gates, etc.

Confidential

Project Manager

Responsibilities:

  • Manage different projects for the Candle Release
  • Responsible for the overall delivery of the Project for Testing and Implementation
  • Accountable for all aspects of Test Management for SIT, and Performance testing;
  • Work closely with Confidential and Client leadership on cost, effort and schedule Estimations for the various releases within the project
  • Developed the test strategy plan and system test plan
  • Work with the team to analyze requirements and discussion with Business team to create effective test scenarios.
  • Accountable for all test deliverables to ITQA
  • Accountable for UAT and manage UAT testing efforts
  • Working closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams to ensure effective and efficient test management, test delivery and implementation in production.
  • Responsible for delivering dashboards for all projects

Confidential

QA Manager

Responsibilities:

  • Developed the project plan for the different testing phases of the project, test strategy plan and system test plan
  • Managing testing for different types of testing including Functional system testing, Conversion testing, Usability testing, accessibility testing and supporting User Acceptance Testing.
  • Leading and managing a team of 35 resources for testing different phases - System test, SIT, and UAT
  • Working closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams to ensure effective and efficient test management and test delivery.
  • Responsible for all activities including test planning, test management, including all phases of the Testing Life cycle.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution.

Confidential

Inpatient and Ambulatory Testing Manager

Responsibilities:

  • Developed the strategy, methodology, test scenarios, and test plans for the Ambulatory and Inpatient applications.
  • Leading the Inpatient and Ambulatory testing effort in EPIC for their 2012 upgrade and additional implementations for hospitals go - live
  • Managed a Testing Team of 2 employees and 30 Contractors
  • Working closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams and offshore testing reams to ensure effective and efficient test management and test delivery.
  • Responsible for managing day-to-day operational aspects of the project and scope.
  • Identify, create, execute critical business End-to-End processes
  • Responsible for all activities including test estimation, test management, including all phases of the Testing Life cycle.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution.

Confidential

QA Manager

Responsibilities:

  • Developed the strategy, methodology, test scenarios, and test plans for the Ambulatory and Inpatient applications.
  • Leading the Inpatient and Ambulatory testing effort from legacy systems to EPIC for multiple waves of implementation.
  • Worked closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams to ensure effective and efficient test management and test delivery.
  • Managed a Testing Team of 5 employees, 4 Client Resources and 30 Contractors
  • Identify, create, execute critical business End-to-End processes
  • Manage a team of UAT leads / analysts
  • Responsible for managing day-to-day operational aspects of the project and scope.
  • Responsible for all activities including test estimation, test management, including all phases of the Testing Life cycle.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution.

Confidential

QA Manager

Responsibilities:

  • Leading the Data conversion testing effort from legacy systems to EPIC for Revenue cycle and clinical (includes Ambulatory and ED) for University of Michigan. Hospital system.
  • Responsible for leading the Data conversion testing for all areas with in Revenue cycle and Clinicals.
  • Worked closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams to ensure effective and efficient test management and test delivery.
  • Responsible for managing day-to-day operational aspects of the project and scope.
  • Responsible to create all validation templates for all mapping documents for conversion
  • Responsible for all activities including test estimation, test management, including all phases of the Testing Life cycle.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution.
  • Created the Data Conversion Test plan for Clinicals.

Confidential

Team Lead

Responsibilities:

  • Responsible for system testing, integration testing and end-to-end testing of the Fees Due project for the Client
  • Worked closely with a cross functional team including Management, Functional Analysts, Development, Infrastructure team, Release Management teams to ensure effective and efficient test management and test delivery.
  • Responsible for managing day-to-day operational aspects of a project and scope.
  • Lead creation of strategies as well as the tactical deployment and approval of testing standards, tools and processes in support of release QA/testing activities.
  • Responsible for all activities including test estimation, test management, including all phases of the Testing Life cycle.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution. Lead the defect review meetings to make sure the defects are slotted appropriately.
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements
  • Lead creation of strategies as well as the tactical deployment and approval of testing standards, tools and processes in support of release QA/testing activities.

Confidential

QA Team Lead

Responsibilities:

  • Lead the testing effort for multiple projects.
  • Responsible for system testing, integration testing and end-to-end testing and Production Support activities.
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements.
  • Responsible for all testing activities including test estimation, test management, including all phases of the Testing Life cycle.
  • Point of contact of escalation for the QA members and also responsible to appropriately escalate issues to management.
  • Lead creation of strategies as well as the tactical deployment and approval of testing standards, tools and processes in support of release QA/testing activities.
  • Responsible for defining and executing defect management processes including monitoring and communication of the test project status. Help prioritize and track all issues to resolution. Lead the defect review meetings to make sure the defects are slotted appropriately.
  • Responsible to manage day-to-day operational aspects of a project and scope.
  • Technical Environment: Oracle, Unix

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