We provide IT Staff Augmentation Services!

Sr. Quality Assurance Resume

Alpharetta, GA

TECHNICAL SKILLS:

Quality Assurance: Black box, White box, Gray box, Regression Testing, Test Plans, Test Cases, Used Cases, Manual UI Testing, Backend testing, Link testing, HTML, CSS, & XML Validation

Automation Tools: Microsoft Test Manager, Visual Studio, Quick Test Pro, Selenium, Test Complete10

Tracking Tools: Team Foundation Server, Rational Clear Quest, Borland (Segue) Silk Radar, Borland Star team, Bugzilla, Bugnet, JIRA

Programming Languages: Can Read C#, JavaScript, VB Script, VB 6.0, VB.net, ASP, ASP.net, Visual Studio 05 - 12

Web: HTML, HTML5, DHTML, XHTML, XML

Macromedia: MX 2004, Dreamweaver 8, Fireworks MX, Fireworks 8, Flash MX 2004 Pro, Flash 8, Freehand MX

Adobe: Dreamweaver CS1-4,Fireworks CS1-4,Flash CS1-4, Photoshop CS1-4, Photo Deluxe, Image Ready, Page Mill, Illustrator, Acrobat Reader, Distiller

Crystal Reports: 8.5 & Crystal Reports 10, Microsoft Windows 3 through Windows 8

Microsoft Office 2000 to 2013: Microsoft Access, Excel, Word, Visio, Publisher, Power Point, Project, Front Page, Lync

Microsoft SQL Server 2000-2008: Microsoft Enterprise Manager, Creating and Maintaining databases, T-SQL, Stored Procedures, SQL Views, Query Manager, Query Analyzer, Light SQL Server Security Management

AS/400: OS/400, RPG/400, RPG IV, Cobol, RPGIV, CL, RLU, SDA, DBU, DFU, PDM

AS/400: Emulators Robot, Rumba 2000, Client Access

Coral: WordPerfect, Paint Shop Pro

Techsmith: Jing, Camtasia Studio7 & 8

Virus applications: McAfee AV, Norton AV, MS Windows Defender, AVG, Microsoft Safety Scanner

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Sr. Quality Assurance

Responsibilities:

  • Review requirements, participate in requirement reviews and work with Product/Project Managers to finalize realistic and beneficial requirements.
  • Write Test Plans and Test Summaries for assigned projects
  • Enter Test Cases into Microsoft Test Manager (MTM).
  • Create/Execute test cases that fully verify all contents of the requirements
  • Estimate scope and duration of testing to be performed
  • Write and enter defects into TFS for issues with complete steps so that developers can re - create issues.
  • Monitor the defect repository for assigned projects, to verify defects were being investigated and worked
  • Perform manual and automated test on company web and client application using MTM & Visual Studio 2010,
  • Assist Documentation team with writing online help and product documentation.
  • Review Test Cases written by other QA analyst.
  • Write and edit existing T-SQL queries to verify data correctness.
  • Install project builds in the QA environment and maintain the environment, Microsoft Servers 2008 and 2012.
  • Review user documentation for technical accuracy
  • Support/Troubleshoot beta issues
  • Assist Support and Implementation with questions and issues
  • Attend AGILE Design, Scrum, Retro meetings.
  • Write, Execute, and Maintain Automation scripts and Automation environments
  • Use various tool such as MTM, Visual Studio 2010-2013, Microsoft Office 2013, Windows 7, 8, 10. JIRA, JING, Fiddler, Step Recorder, Soap UI, and others.

Confidential, Atlanta GA

Contract Quality Analyst

Responsibilities:

  • Perform manual and automated regression test on company application.
  • Run manual test cases in JIRA that other analyst created.
  • Correct Test cases that other analyst created & update the test case in JIRA
  • Attend team AGILE meetings to discuss project status.
  • Create automated test scripts using TestComplete10.
  • Create Training Documentation on TestComplete10 & Bitbucket for other QA Analyst.
  • Hold training sessions via web conferencing and face to face for other QA Analyst.
  • Work with Project Managers to create online help guides,
  • Assist other Analyst on PC, Network, Software related problems when needed,
  • Create Test Cases and enter the into JIRA,
  • Validate input to Database using MS T-SQL.
  • Use JING to get screenshots for Help Guides, training documentation, and bug reporting
  • Record Web meetings using LINQ and Camtasia Studio for others to use as reference.
  • Record bugs into Jira when issues were found and retest when issues are resolved.
  • Participate in interview process for potential future contractors, employees.

Confidential, Atlanta, GA

Lead Quality Assurance Consultant

Responsibilities:

  • Established company QA department from ground up.
  • Manage Atlanta and India Quality Assurance Engineer team the member’s test cases and workload.
  • Create & execute test plans and test cases using both manual and automated testing processes.
  • Find resolution and establish appropriate processes to team issues as much as possible.
  • Define roles, responsibilities, and deliverable expectations of all team members and setup processes to measure progress.
  • Manage task milestones to ensure on time delivery.
  • Assisting team members in reviewing business requirements and functional specifications to ensure all user paths are covered.
  • Oversee testing efforts and evaluate the quality of projects in current and upcoming releases.
  • Respond to and investigate production issues on an as needed basis with the Engineering team and assign setup meeting with upper management to assign resources.
  • Analyze with the team any current utilities and practices in regard to automation for products and suggest alternatives.
  • Manage requests from other groups requiring Quality Assurance Engineer resources and requirements.
  • Ensure and enforce that established team, office, and corporate policies and procedures are being followed by all team members.
  • Report critical concerns to direct senior manager regarding work related issues that may affect the outcome of any project in a negative way.
  • Coordinate pre-deployment and deployment testing activities.
  • Review Work Request and provide QA Testing estimates.
  • When appropriate, providing proposals on personnel and hardware/software requirements with clear data and outline supporting those needs
  • Define and implement automated and manual testing standards and practices which include verification, validation, testing and documentation
  • Perform manual testing on web and Mobile devices along with team.
  • Performed Project Manager Responsibilities as needed.
  • Perform Administrator role in Bugnet, TFS, Jira, and Bugzilla issue tracking utilities, add users, setup new projects, manage old projects, setup security roles, are just few of the utilities used by the organization.
  • Create Coded UI test using TFS and Selenium
  • Assist Client Services and provide support to clients on an as needed basis.
  • Enter Content into SiteCore, CRM, and WordPress, used by the organization.
  • Perform validation testing on site input form fields, query databases to validate data is correct.

Confidential, Alpharetta, GA

Quality Assurance Analyst

Responsibilities:

  • Develop, Implement, and Prepare the Software Test Plans, manual and automated
  • Check /Review / correct test cases other analyst wrote.
  • Assign work and other task to other testing analyst when requested.
  • Act as contact between developers and other testers when requested.
  • Track and report on status of bugs and test plans.
  • Enter Bugs, task, Test Plans, Test Cases, and acceptance criteria into Team Foundation Server.
  • Organize / Conduct internal trainings on various products.
  • Attend team design and development meetings when requested
  • Document QA Processes and test instructions for other testers.
  • Query SQL Server Databases to validate input.
  • Write SQL for other testers when requested.

Confidential, GA

Automated Testing Analyst/Network Analyst

Responsibilities:

  • Develop, Implement, and Prepare the Software Test Plans, manual and automated.
  • Automate testing of .Net web application using Visual Studio 2010 Ultimate, Test manager.
  • Automate testing of Oracle Driven applications using Quick Test Pro.
  • Create and Modify Coded UI test using Test Manager.
  • Enter Bugs, task, Test Plans, Test Cases, and acceptance criteria into Service Desk and Team Foundation Server.
  • Organize / Conduct internal trainings on various products.
  • Lead and mentor QA team members, as well as manage outside contract testers.
  • Install and run bug fixes from Sourcesafe to test systems and test fixes.
  • Manage QA Infrastructure using VMWare VCenter and Convirture Xen.
  • Attend all design and development meeting when QA will be involved in testing.
  • Document QA Processes and test instructions for other testers.
  • Determine and document any areas that may need improvement.
  • Served as an escalation point for issues involving testing.
  • Served as a resource and communication point for decisions about test schedule changes.
  • Perform many Database Management functions such as backups and restores.
  • Query SQL Databases to validate input.

Confidential, Atlanta, GA

Lead Quality Assurance

Responsibilities:

  • Test .Net, Silverlight, and Mobile Applications developed and sold by the company.
  • Access & Query CRM 4, 2011 and Microsoft SQL Server database to Input, validate, and query user input to system from applications.
  • Participate in daily Agile/Scrum meetings,
  • Edit .Net Code & Configuration files using Visual Studio 2010.
  • Enter Bugs, task, Test Plans, Test Cases, and acceptance criteria into Gemini and Team Foundation Server.
  • Organize / Conduct internal trainings on various products.
  • Analyze requirements during the requirements analysis phase of projects.
  • Develop, Implement, and Prepare the Software Test Plans.
  • Check / Review the Test Cases document
  • Keep track of the new requirements from various Projects.
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Management.
  • Assign task to all Team members and ensure that all of them have sufficient work in the project.
  • Attend the regular client call and discuss the status of open issues with the client when necessary
  • Send the Status Report (Daily, Weekly etc.) to Management and Clients.
  • Communication by means of Chat / emails / Phone etc. with the Clients, Management, and team members when necessary.
  • Act as the single point of contact between Development for iterations, testing, and deployment activities.
  • Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
  • Check for timely delivery of different milestones.

Confidential, Atlanta, GA

Quality Assurance Analyst

Responsibilities:

  • Test all .Net and Classic ASP Applications, Web Services, Flash Presentations, & applications, sites created or maintained by the development dept.
  • Supervised and mentor other staff members to improve team skills and knowledge.
  • Supervised and managed outsourcing companies in India and California.
  • Responsible for planning, executing, monitoring, and controlling testing work.
  • Plan, Develop, and Execute test strategy.
  • Meet regularly with CXOs to provide estimates for testing efforts for projects.
  • Monitor and Report Defects using Borland Star team.
  • Create Test plans, Test script & Perform manual & automated test execution for .NET applications.
  • Execute test plans and test cases for functional & regression testing.
  • Created automated test scripts using Borland Silk Test.
  • Manage automated processes via Borland Silk Central Test Manager.
  • Create Coded UI using Borland Silk Test
  • Meet with engineers in development and client services to help troubleshoot defects in software applications.
  • Manage multiple projects simultaneously being tested via outsourcing companies in California and India.
  • Write SQL queries for database testing and Manipulate and load table data.
  • Test XML documents to make sure they are formed properly.
  • Prepare and review necessary testing documentation.
  • Have good understanding of full software development lifecycle.
  • Experience managing on-shore and off-shore QA teams.
  • Utilized the following applications daily: Visual Studio, SQL Server 2000 -2003, XML Spy, Crystal Reports, MS Office 2003, 2007, Enterprise Manager, Star team for bug tracking, light use of Borland Silk Central Test Manager, Silk Test, and many other applications to perform daily function.

Confidential, Norcross, GA

Quality Assurance Engineer

Responsibilities:

  • Test Java web application running on SQL Server, AS/400, and Mainframe backend for bugs.
  • Develop test strategies utilizing established QA processes for all phases of full life cycle.
  • Design, develop, and evaluate test plans and business test cases for all product enhancements and product releases.
  • Execute manual test plans and use test cases for functional & regression testing.
  • Conduct backend testing for data verification and data validation using SQL and Crystal Reports.
  • Write SQL queries for database testing and Manipulate and load table data.
  • Create Reports using SQL and Crystal Reports and perform analysis on test results.
  • Track and report system defects using Rational Clear Quest and follow through to resolution.
  • Recommend process improvements and corrections to improve productivity and quality.
  • Propose and implement tools, techniques, and methodologies throughout the testing life cycle.
  • Review all enhancements for quality impact and document testing results.
  • Meet with end-users and development resources to gather requirements and package them for handoff to the development team.
  • Work with development team to resolve bugs found in testing cycle.
  • Work with other team members to obtain and prioritize release requirements.
  • Work in a team environment with people of various skill levels.
  • Provide 3rd level support, answer questions, and research problems that support could not resolve.
  • Have some exposure to Mercury Quick Test Pro
  • Provided on call support 1 week every month.

Confidential, Norcross, GA

I.T Support/Application Support

Responsibilities:

  • Create reports for upper management using AS/400 Query, Crystal Reports 8.5, and SQL.
  • Create, modify, and maintain reports used for customer database queries from the intranet using Crystal Reports 8.5.
  • Review reports for accuracy and appearance once reports were published to the web.
  • Have experience using SQL Enterprise Manager, Creating Stored Procedures, and Views.
  • Perform light programming using CL, RPG/400, and RPGIV, VB 6.0, VB.Net, ASP, and ASP.NET.
  • Have good knowledge Visual Studio.Net.
  • Have light exposure to C#.
  • Contact for level 2 problems relating to AS/400, Network, PC hardware and software problems.
  • Provided support for Microsoft Windows, MS Office, MS Publisher, Adobe Photoshop, Photo Pro, Pal, SMS, PRMS, SAP S&D, Rumba, Client Access, Sales Tracker, Robot, and many of the software applications listed under skills.
  • Have exposure to SAP MM/PP, Order entry and billing modules.
  • Provided support to the AS/400 administrator, network administrator, and systems analyst.
  • Setup and configure AS/400 printers, printer queues, and devices.
  • Performed AS/400 and SAP Security Officer Responsibilities.
  • Troubleshoot AS/400 hardware when problems occur.
  • Performed many network security functions.
  • Perform maintenance on pc and laptops when needed.
  • Monitored system performance and resolved problems when found.
  • Monitor EDI transfers for completeness and resolve problems when they occur.
  • Responsible for coordinating, performing, and documenting month end close procedures.
  • Maintain intranet documentation using MS FrontPage, Dreamweaver, and HTML.

Hire Now