SUMMARY

• QA Analyst with more than 9 years of IT experience in HealthCare, Banking and Telecom industries.
• Proficient in Validating XML with XSD.
• Good Knowledge of WSDL, Web services.
• Tested SOAP Web Services, providing required input data to request XML, validated response XML and Various Fault Codes.
• Highly experienced in Mobile Banking app testing on physical devices such as iPhone, Android, Blackberry, iPad and Kindle fire.
• Mobile Testing: Installation, Uninstallation, Network testing, Unmapped, SMS handling, Voice call handling, Application logo, Splash, Low memory, End key, visual feedback, Continual keypad, Exit application, charger effect, low battery, removal of battery, battery consumption, application start/restart, application side effects, External incoming communication - infrared.
• Effectively implemented different QA methodologies, strategies and plans in all stages of SDLC such as Requirements, Analysis, Design, Development and Testing.
• Good Knowledge about Device Anywhere and Wonder share tool.
• Actively participated in business meetings for better understanding of Business requirements.
• Demonstrated excellence in creating Test Plans and Test Scope.
• Actively participated in various review meetings with the development team.
• Performed Functional, Smoke, Sanity, Integration, System, Database, Regression & GUI Testing.
• Working knowledge on different software development models like Agile, V and Waterfall.
• Experience in writing, maintaining and updating Test Documentation in various stages of testing for reference and Auditing purposes.
• Highly experienced in Database querying in data manipulation using SQL, PL-SQL.
• Extensive experience in Test management tools Test Link, Test Director and Quality Center.
• Well experienced in using Quality Center for writing test cases, tracking the results, Bug tracking and Defect Reporting.
• Experience in planning and resource forecasting based on the project needs.
• Coordinating between onshore and offshore teams and communicating to the client.
• Experience in preparing a Quality Assessment Report at the end of the release highlighting the vulnerable areas of the product.
• Self-starter with good Communication, strong analytical and documentation skills and problem solving techniques.

TECHNICAL SKILLS

Testing Tools: Quality Center 8.2/9/2/10.0,Test Director 8.0, Device Anywhere, Xcode Simulator, Wondershare, XML SPY

Scripting Languages: Shell Scripts, VBScript, JavaScript

Operating Systems: MS-DOS,UNIX, Windows 98/2000/NT/XP

Database: MS SQL Server 2000, Oracle 8i/9i/10g, My SQL

Languages: C,C++, Java, Visual Basic, SQL, PL/SQL

Utilities: MS Vision, MS Word, MS Excel, MS PowerPoint, MS Visual Studio

Web Technologies: JDBC, EJB, MTS, JSP, Web Logic, Web Sphere, IIS, TOMCAT and JWS

PROFESSIONAL EXPERIENCE

Confidential, PA

Sr. QA Analyst

Responsibilities:

• Writing Test Cases in Jama and mapping to the requirements.
• Preparing Traceability Matrix to map test cases to the requirements.
• Performed end-end testing for Document Tracking in IES application.
• Performed Database Testing for IES Application.
• Logging defects and tracking using Jama and Jira

Technologies: Jama, Jira, Microsoft Office, DB2, SQL Developer, Java 1.6/7, Snagit.

Confidential, NY

Sr. QA Analyst

Responsibilities:

• Analyzing the Requirements in SRS, Reviewing Use Cases and Business Process flows.
• Preparing Test Artifacts, Master Test Plans, Process flows, Testing Approach documents, and Summary Reports.
• Writing Test Cases in ALM Complete and mapping to the requirements.
• Preparing Traceability Matrix to map test cases to the requirements.
• Performing System, Functional, and Regression Testing using Smartbear Testing Tool.
• Generating Test Coverage Reports, Test Set Reports, and Defect Status for every build using Smartbear.
• Creating Test Suites, Test Cases, and Test Steps for testing Web Services.
• Customizing the reports for Test Suite, Test Case, and Test Steps using SOAP UI Pro.
• Kofax Testing in Maxe Application. Test Scanning the application, Mask creation, and Data entry using batch manager.
• Validating the Kofax XML with XSD and verifying all the data entry fields in the application.
• Document Management System (DMS), validating the DMS XML which feed to Maxe Application.
• Performed end-end testing for Document Tracking in Maxe application.
• Performed Database Testing for Maxe Application.
• Tested Complaints, Appeals, IDRs, Referrals modules in the Maxe application.
• Automating the Application using Test Complete. Designed, Coded and Executed test scripts using Test Complete and Test Execution.
• Logging defects and tracking using ALM Complete and Jira.
• Analyzing the testing tasks in the module and distributed the work to team members.
• Pro-actively involved in taking lead on testing activities.
• Actively involved in team meetings and provided innovative ideas.

Technologies: Smartbear ALM Complete, Test Complete, Test Execute, Jira, FileZilla FTP Client, Microsoft Office, SQL Developer, TOAD, Putty, XML SPY, Notepad++, Oxygen XML Editor, Java 1.6/7, Spring, Oracle, JSF, Web services, .net, xml.

Confidential, IL

Sr. QA Analyst

Responsibilities:

• Identified repeatable fault case scenarios and reported to the development teams.
• Analyzing Business requirements and functional requirements
• Creating Test Scenarios and Test Cases
• Resolving Offshore Queries and reviewing their deliverables
• Walkthroughs with Clients.
• Attending the daily Sprint Sessions
• Executing Functional and Non Functional Test Cases
• Executing Performance and Security Test Scripts.
• Attending the Checkpoint calls to discuss the Status of the Project
• Liaison between Client and Offshore.
• Reviewing and Analyzing the Test Results
• Reporting of key testing statistics and trends related to test design & execution highlighting system quality and team status against committed project milestones.

Environment: Quality Center 10.0, IOS 6/5, Andriod, iPhone, iPad, Blackberry, Kindlefire, Device anywhereWondershare,Xcode,JavaScript,My SQL.

Confidential, NC

QA Analyst

Responsibilities:

• Coordinated & Managed teams, allocated tasks to offshore and onshore team members, participated in release calls, project calls & defect meetings, share information with team, & ownership of any issues resulting from meetings.
• Analyzed and reviewed business requirements with developers, testers, system analysts, and architects to ensure accuracy of requirements by conducting review meetings.
• Assisted team lead in preparing the test strategies and test plans to ensure that user needs are satisfied for functional, user interface, performance, usability, and security requirements.
• Participated in the design, code, and test plan walk through with the development and design team.
• Created test cases for manual testing, performed peer-to-peer review of the test cases to maintain the quality of the cases.
• Performed System, Integration, Database, Smoke, Functional, Regression, Performance, and Ad hoc, testing.
• Executed the test cases, verified the results, and identified the bugs during the testing phase.
• Conducted defect review meetings for assigning severity and priority to the defects logged by the testers, and UAT users.
• Identified repeatable fault case scenarios and reported to the development teams.
• Tracked the progress of the defects till the end of the defect life cycle.
• Used Quality Centre for defect tracking, and maintained the trailing history of bugs.
• Worked for the production support group to solve issues or enhancements raised by the business users/vendors/ stakeholders.

Environment: Quality Center 10.0, IOS 6/5, Andriod, iPhone, iPad, Blackberry, Device anywhereWondershare, JavaScript.

Confidential, OH

QA Analyst

Responsibilities:

• Handled a team of 8 members and complete End to End testing, participated with my manager to allocate resources, assigned project work to sub-teams and/or testers, Prepared Test Plan, and provided status reports to Business Managers.
• Have work together with the technical resources to ensure that the system design adequately reflects the business requirements
• Handled release calls, project & defect meetings, shared information with team, & ownership of any issues resulting from meetings.
• Acted as a liaison between technical and business teams during testing, and implementation phases
• Analyzed and reviewed business requirements with developers, testers, system analysts, and architects to ensure accuracy of requirements by conducting review meetings.
• Assisted team lead in preparing the test strategies and test plans to ensure that user needs are satisfied for functional, user interface, performance, usability, and security requirements.
• Created test cases for manual testing, performed peer-to-peer review of the test cases to maintain the quality of the cases.
• Performed System, Integration, Database, Smoke, Functional, Regression, Performance, and Ad hoc, testing.
• Tested the Application using Agile Methodology.
• Executed the test cases, verified the results, and identified the bugs during the testing phase.
• Conducted defect review meetings for assigning severity and priority to the defects logged by the testers and UAT users.
• Identified repeatable fault case scenarios and reported to the development teams.
• Tracked the progress of the defects till the end of the defect life cycle.
• Used Quality Centre for defect tracking, and maintained the trailing history of bugs.
• Worked for the production support group to solve issues or enhancements raised by the business users/vendors/ stakeholders.

Environment: Quality Center 10.0, IOS 5, Andriod, iPhone, iPad, Device anywhere, Wondershare.

Confidential, OH

QA Analyst

Responsibilities:

• Coordinated & Managed teams, allocated tasks to offshore and onshore team members, participated in release calls, project calls & defect meetings, share information with team, & ownership of any issues resulting from meetings.
• Analyzed and reviewed business requirements with developers, testers, system analysts, and architects to ensure accuracy of requirements by conducting review meetings.
• Assisted team lead in preparing the test strategies and test plans to ensure that user needs are satisfied for functional, user interface, performance, usability, and security requirements.
• Participated in the design, code, and test plan walk through with the development and design team.
• Created test cases for manual testing, performed peer-to-peer review of the test cases to maintain the quality of the cases.
• Performed System, Integration, Database, Smoke, Functional, Regression, Performance, and Ad hoc, testing.
• Executed the test cases, verified the results, and identified the bugs during the testing phase.
• Conducted defect review meetings for assigning severity and priority to the defects logged by the testers, and UAT users.
• Identified repeatable fault case scenarios and reported to the development teams.
• Tracked the progress of the defects till the end of the defect life cycle.
• Used Quality Centre for defect tracking, and maintained the trailing history of bugs.
• Worked for the production support group to solve issues or enhancements raised by the business users/vendors/ stakeholders.

Environment: Quality Center 10.0, IOS 4, Andriod, iPhone, iPad, Kindlefire, Device anywhere.