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Sr. Qa Engineer And Business Analyst Resume

SUMMARY

  • 5 years of experience in Quality Assurance and business analysis on web applications, commercial off the shelf and Cloud based applications such as Siebel, Salesforce.com and Standalone system
  • A hard worker with good communication skills and strong grasping abilities that help to quickly adapt to new tools/technologies and maintain good relationships with customers and end - users
  • Extensive experience in manual testing of functional, black box, GUI, unit, system integration and regression
  • Proven success and abilities to test and verify solutions to meet product, process and functional requirements
  • Successful in completing tasks with minimal supervision required
  • Successful as an individual contributor as well as team member
  • Identify any new opportunity for testing across functional domains
  • Provided candid, meaningful feedback in a timely manner
  • Keep senior managers and team members informed of progress and issues
  • Provide direction to less-experienced staff
  • Proven success and willingness to learn and continually upgrade skills and knowledge as the business environment and technology evolve
  • Experience in ETL, Data Warehouse testing using SQL
  • Experience in testing websites using a number of browsers (Firefox, IE, chrome, safari)
  • Experience with Documentation and Release Management
  • Experience of defect tracking tool such as HP Quality Center, visual project delivery tool - Leankit, Pivotal tracker
  • Knowledge of test execution tools such as Cucumber, Microsoft Visual studio test suite, QTP

TECHNICAL SKILLS

Solution Delivery Methodology: Waterfall, Agile, Sprint based

Defect tracking tools: Visual Project delivery tool

HP Quality center, Bugzilla: Leankit, Pivotal tracker

Testing Tools: Cucumber, Microsoft VS Test Suite, QTP

CRM Tools: Siebel, Salesforce.com, Microsoft SSIS

SAAS Tools: Salesforce.com, Zuora

Database: SQL Server, Oracle, DB2, iSeries

Programming Languages: C#, SQL, VBscript, HTML

Source Control: Git, TFS

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Engineer and Business Analyst

Responsibilities:

  • End to End business process / requirements review, write detailed test plans leveraging information gathered on the desired functionality.
  • Documenting, tracking and reporting test results, defect history and quality metrics.
  • Document test scenarios, test plans and manual / automated test cases.
  • Identify any ambiguous requirements and acceptance criteria and suggest solutions to stakeholders.
  • Validate functional Requirements and design to make sure they are traceable to the desired functionality.
  • Manual testing of custom built websites such as Member portal, Admin portal, Provider portal.
  • End to end business process testing for Call center platform.
  • Confidential Mobile app testing on iOS using xcode simulator.
  • Automated functional, integration and regression testing for product enhancements using cucumber, Ruby on Rails.
  • Cross browser functional testing using number of browsers (Firefox, IE, chrome, safari)
  • Interact daily with developers and business analysts to report, analyze and present test results.
  • Identify potential quality issues, including security, performance, and load issues.
  • Anticipate potential problems and proactively suggesting solutions, alternatives, work arounds.
  • Participate in daily Scrum stand ups.
  • Used Github (Source control / repository management tool) to manage software features, automation test cases and Source code
  • Used visual project delivery tool - Leankit and pivotal tracker to manage defect life cycle.
  • API, Stress testing using C#, MSTS
  • Working with dev team to do performance tuning

Tools: & Technologies - Cucumber using Ruby on Rails, iOS Xcode Simulator, Github, Leankit, Pivotal tracker

Confidential

Business Analyst Consultant

Responsibilities:

  • An international commercial property & casualty specialty insurance holding company with over $1 billion of annual revenue.
  • Document Functional specifications and mapping
  • Document test scenarios, test plans and manual / automated test cases
  • Coordinated with developers and prepared and implemented test plans.
  • Evaluated all requirements of business, systems and developed test plans according to needs under the guidelines of senior ETL tester.
  • Performed responsibilities of developing and implementing test cases in iCEDQ.com (iCEDQ.com is a unique product developed by Abyss Group Inc. for data audit and reconciliation, quality assurance, ETL testing and data monitoring)
  • Performed Data Reconciliation and Validation by creating rules in iAudit using SQL queries. (iAudit is the nucleus of iCEDQ application suite. It has the capabilities to connect across different vendor databases and apply rules for data audit, reconciliation and validation.)
  • Analyzed and reported test results to team members.
  • Identified areas where regression tests could be conducted.
  • Assisted operations and development teams and prepared various testing issues.
  • Escalate unresolved problems to senior staff
  • API, Stress testing using C#, MSTS
  • Working with dev team to do performance tuning

Tools: & Technologies - iCEDQ.com, SQL, Microsoft SQL Server, Microsoft SSIS, Jira, TFS

Confidential

Business Analyst and QA Consultant

Responsibilities:

  • Write functional specifications, business process and requirements document
  • Analyze and review functional specification documents for NorthStyleSavingsClub.com website.
  • Write test scenarios, test plans and test cases.
  • Document User manual
  • Execute test scenarios and test cases.
  • Analyze test results.
  • Log and maintain defects into HP Quality Center.
  • Report, analyze, and present the test results.
  • Understanding Cloud System Architecture and Salesforce.com.
  • Requirement analysis and documentation for call center, Salesforce.com service cloud.
  • Write Test scenarios, Test cases on Salesforce.com call center.
  • Identify any ambiguous requirements and acceptance criteria and suggest solutions to stakeholders
  • Validate functional Requirements and design to make sure they are traceable to the desired functionality
  • Write Test cases and SQL Queries and Procedures to execute ETL Process of data sync for Salesforce.com service Cloud.
  • Execute Functional, Nonfunctional, A-B Testing, Performance testing.
  • Manage Defects, Communication to the senior management.
  • Attended Salesforce.com seminars to understand upcoming functionality and Appexchange products.
  • Interact daily with developers and business analysts to report, analyze and present test results
  • Identify potential quality issues, including security, performance, and load issues
  • Anticipate potential problems and proactively suggesting solutions, alternatives, work arounds.
  • Participate in daily Scrum stand ups
Tools: & Technologies - Cucumber using Ruby on Rails, iOS Xcode Simulator, Github, Leankit, Pivotal tracker

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