QA Test Manager Resume Quincy, MA - Hire IT People

SUMMARY

Multi - talented, resourceful senior professional with 16 years’ experience formulating and implementing advanced technology solutions.
Skills include: quality engineering, product engineering/design, customer service, operational excellence, project management and development, process/product development, analyze, research, test, technical report writing. In addition, client integration and solution design with product management and support, training, policy and procedure development, and risk and audit controls.
Collaborative manager with correlated success and a proven and effective business leader possessing detailed knowledge and experience to make an immediate contribution.
Provide oversight and direction to cross-functional teams to ensure delivery of high quality, timely, value-add services to clients.
P roven ability to effectively manage large scale cross-organizational projects and tactical initiatives concurrently, delivering a broad spectrum of products and services, continuously creating value and efficiency.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Quincy, MA

QA Test Manager

Responsibilities:

Responsible for end to end test architecture and delivery for all projects within assigned delivery portfolio
Oversee execution of all core QA delivery functions including effort estimation, test architecture, test strategy, test planning and execution and defect management

Confidential, Burlington, MA

Senior Data Services Lead

Responsibilities:

Oversaw team of developers creating ETL jobs for the loading of client eligibility and biometric data into core databases to allow for customers to enroll in CafeWell health optimization programs
Led implementation of 4 clients onto the new Adapt data platform. Directed the planning, creation of specifications, configuration of ETL jobs, testing and deployment

Confidential, Norwood, MA

Manager - Quality Information Systems

Responsibilities:

Managed team of business analysts providing technical support, data analysis, documentation for Quality Management Systems and Laboratory Information Systems
Maintained CATSWeb Quality Management System for entire company, coordinating requests, defining solutions, preparing project plans, applying configuration changes and performing web and database testing
Improved reliability on QMS processes related to CAPA, Change Control, Document Management, Auditing/Training
Performed vendor qualification to support validation, auditing Quality Systems ensuring GMP compliance
Implemented best practices for data management, created advance SQL queries to analyze and test data within QMS

Confidential, Lexington, MA

Quality Assurance Team Lead/Project Manager

Responsibilities:

Managed team of 8 QA Engineers on resource management, risk management and reporting of team efforts
Supported project managers by establishing QA Estimates, test plans as well as defined the type of testing to perform
Defined test strategy for UI/Integration changes with Soarian Clinicals and embedded systems for dialysis treatment
Set up test environments to allow for ADTs, HL7 Messages, Orders/Results and Charges flow into clinical systems
Utilized HP ALM ver 11 for defect tracking. Defined test scripts in QTP for creating test data within Soarian Clinicals

Confidential, MA

Client Implementation Manager

Responsibilities:

Supported several clients and entire engagement of Skills, managed initial scoping and contracting through business modeling, solution design and launching of the program
Oversaw implementation of QA Team of 4 QA Engineers. Responsible for project staffing, Confidential reviews and mentoring staff
Managed In house and off shore developers and defined test strategies for 3-tier web based investment systems, Microsoft CRM and hand held devices
Instituted best practices and consistency across application teams with the goal of reducing development costs, shortening release cycles and improving quality code
Implemented defect tracking application called Ontime, which established central repository for tracking issues, provided operational metrics and greatly enhanced systems development and communication across teams
Defined test automation strategy and deployed Automation Anywhere to be able to automate repeatable testing tasks
Implemented TrueSight to detect website anomalies to provide web analytics to gain insight into web traffic and understand the effect of site performance

Confidential, Waltham, MA

Senior Quality Assurance Engineer

Responsibilities:

Lead QA Engineer testing all software product enhancements and defects within Millennium, software product developed by Confidential for payroll processing, tax calculations and reporting
Coordinated development, implementation and testing of Payentry.com, web based version of Millennium, created project plans for each upgrade of the system as well as oversee testing of new enhancements

Confidential, Framingham, MA

Senior Business Systems Analyst/Lead QA Analyst

Responsibilities:

Partnered with Senior HR Managers at clients and determined web based solutions for supporting benefits administration for employees and mapped benefit eligibility rules into functional specifications
Managed implementation for a web based benefit enrollment system for BBWI, to allow over 5k employees to enroll in benefits for plan year 2004 and 2005, designed/tested new web screens, database schemas, confirmation statements
Coordinated implementation of Crystal Enterprise 9.0 for both Tyco and Spherion, required creating data repositories, configuring new platforms, migrating to new servers, designing reports, and providing training to end users
Point person for creating 834 transaction files and implementing process for transmitting benefit data to providers