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Test Lead Resume

SUMMARY

  • Highly skilled IT professional having around 10 Years of experience as a Quality Assurance Lead with extensive SAP experience in Planning, Designing, Documentation, Deployment, Testing, Training & Production Support. Extensive Integration knowledge across diverse environments such as SAP R/3, SD, CRM, FICO, WHM, MM, FSCM, IPM, AIF/BRF, CPS, APO, Web Applications, and Client Server Applications
  • Extensive work experience using Waterfall, Agile and Scrum Methodologies with complete knowledge of SDLC (Software Development Life Cycle)
  • Experience in analyzing business specification documents, developing Test Plans, Test Strategy, Test Scope and defining Test Cases and Automating Test Scripts
  • Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, Security, Functionality (Black Box), Interface, Integration, Maintenance, Regression and User - Acceptance, Exploratory, System, End-to End, Batch, Ad-hoc Testing.
  • Worked on VSTF/VSO, Jira and HP ALM for Defect Tracking, organizing, managing, planning and executing the Tests.
  • Good understanding of ASAP methodologies and gathering business process procedures (BPP) documentation for preparing Test Plan.
  • Work in close collaboration with business partners, program managers, technical leads, and user experience colleagues to translate business objectives and user needs into effective design documents.
  • Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities
  • Proficient in writing up and logging in the various Bug Tracking Systems the easy-to-follow software problems. Follow up with reported bugs until resolution in a timely manner.

TECHNICAL SKILLS

ERP: ECC 6.0 FICO, SD, MM, CRM, WHM, FICO FSCM, APO

Languages : C, C++, UNIX, Erlang, Kermit Scripting.

Operating Systems: Windows-95/98/2K3/Xp/NT, SOLARIS

Familiar GUIs: MS Office, MS Outlook, MS Excel, MS Power Point

Tools: HPALM, VSTF/VSO HP QTP, JIRA Load Runner TFS

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

Responsibilities:

  • Create the Test Plan Strategy documents using the Business Requirement Documents.
  • Responsible for test planning, scheduling, test case organization, documentation, reviews, execution, progress & results reporting, and lead bug triage meetings.
  • Involved in understanding the business process, studying the application and interacting with developers to create test cases and scripts using Mercury Quality Center.
  • Lead the Integration testing effort for the IIP(Improved Inter Connection Program) program which involves QADO, LVM, SAP
  • Involved in Unit testing, integration testing, regression testing and UAT testing.
  • Reported bugs through HP Quality Center and interacted with developers to assist in resolving the issues.
  • Conducted Defect Review meetings with analysts, users and developers to discuss defect reports.
  • Developed Test scripts and Executed, test Results uploaded in to HP Quality Center
  • Created Reports on testing progress to the Project Manager/stake holders and other designated project personnel like Defects Reports, Execution Report, Overall Reports.
  • Participated in successful Beta Testing

Confidential, San Diego, CA

SAP Test Lead

Responsibilities:

  • Reported and analyzed data using SAP BW Business Explorer, defined queries, and delivered data from various sources in an organized fashion using BEx Query Designer.
  • Create the Test Plan Strategy documents using the Business Requirement Documents.
  • Responsible for test planning, scheduling, test case organization, documentation, reviews, execution, progress & results reporting, and lead bug triage meetings.
  • Created and maintained queries in BEx Query Designer and reports in portal.
  • Involved in understanding the business process, studying the application and interacting with developers to create test cases and scripts using Mercury Quality Center.
  • Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan
  • Data loading scheduling and monitoring data loads with Full, Delta Init & Update and Full Repair Request
  • Tested back-end flow, info providers, open-hub data in SAP front-end tool.
  • Tested user exits to support clients’ specific business process.
  • Tested front-end portal reports with Multi provider.
  • Involved in Unit testing, integration testing, regression testing and UAT testing.
  • Reported bugs through HP Quality Center and interacted with developers to assist in resolving the issues.
  • Conducted Defect Review meetings with analysts, users and developers to discuss defect reports.
  • Developed Test scripts and Executed, test Results uploaded in to HP Quality Center
  • Worked extensively with BEX Query Designer, BEX Analyzer and Browser, Report Designer for developing reports, analysis, and Web reporting including Web Application Designer, Web Templates, and Dashboards
  • Created Reports on testing progress to the Project Manager/stake holders and other designated project personnel like Defects Reports, Execution Report, Overall Reports

Confidential, Redmond

SAP Test Lead

Responsibilities:

  • Create the Test Plan Strategy documents for SAP MM, SD, APO using the Business Requirement Documents.
  • Responsible for test planning, scheduling, test case organization, documentation, reviews, automation planning & execution, progress & results reporting, and lead bug triage meetings.
  • Created Reports on testing progress to the Project Manager/stake holders and other designated project personnel like Defects Reports, Execution Report, Overall Reports.
  • Handled EDI integration where tested outbound & inbound idocs using transaction codes WE19, WE02, WE05 & WE09 (search idoc by content) and ensure to have proper data flow from SAP to non-SAP systems
  • Validated the inbound / outbound flow of production orders, shipments, invoices to check for workflow notifications through AIF/BRF error messages.
  • Provided SAP SD/EDI technical and non-technical support team members and end-users on various EDI transactions and IDoc error resolution techniques during partner testing.
  • Experience in testing APO Global Activity check, Complete Delivery, Location substitution and Delivery Grouping.
  • Experience in Testing APO Configurable Process Scheduling (CPS) Using GATP Location and Non location substitution
  • Test experience in Backward and Forward scheduling process using APO Configurable Process Scheduling (CPS)
  • Experience in Third Party Orders, STO Process, and Intercompany Backward and Forward Scheduling process.
  • Expert in Handling Defect Management tools and Automation tools.
  • Tested and documented Order management business processes such as Sales document types, Contracts, Delivery, Shipping, Transportation, billing, stock transfers, Transfer posting, rebate management, web services, credit card processing and Variant Configuration.
  • Involved in Testing the Smart Forms for Digital Orders that are sent daily and Monthly basis
  • Validated the Pricing Procedure for the Group Deals and Individual Deals
  • Responsible for END to END testing of Important business process like OTC (Order to Cash), PTP (Procure to Pay), Source to pay .
  • Validate the FI integration with MM & SD modules and also validate the FI Credit management functionality for Tier 1 Customer.
  • Worked on the testing various Ariba P2P functionalities and its integration areas with SAP MM are -Push SAP master data by running SAP "Z" programs and ensure both SAP and Ariba have same master data. Creation of PR, PO and GR in Ariba and verify it in SAP.
  • Validate the ARIBA approval flow Validated the Credit Management risk category based upon Tiers.
  • Testing of IDOCS on SAP Testing included verifying and validating all segments within the IDOCS were fulfilled and passed through port.
  • Analyzed the Business requirements, performed ambiguity reviews and communicated the inconsistencies to the Configuration Team.

Confidential, San Diego, CA

SAP UAT/Test Lead

Responsibilities:

  • SAP UAT Lead for the non UAT business users consisting of 7 testers.
  • Excellent experience in Integration and E2E/UAT Testing Scenarios workshop's and Requirements mapping in HPQC.
  • Writing the Test Strategy documents for SAP SD, SRM, CRM, SCM, APO using the Business Requirements.
  • Implemented QA Project Execution process in all the projects. QA Kickoff Meeting, Test Plan, QA project status.
  • UAT Functional Testing of SD Module from existing Sales Order.
  • Developed Test Standards, Test Processes, Templates. All the processes, standards and the templates are being used by our SAP organization
  • Performed test planning (testing timelines, resources, scope etc.)
  • Managed UAT testers and provided guidance to the newly developed business process and functionality
  • Extensively worked on writing the scripts and assigning work for E2E with help of UAT Team.
  • Excellent experience in HPQC Macro’s, and publish the Execution and Defect Status Reports.
  • Created Reports on testing progress to the Project Manager and other designated project personnel like Defects Reports, Execution Report, Overall Reports.
  • Determine milestone deliverables, communicate changes to schedule, Determines impact of schedule changes on quality objectives, Coordinates schedule with dependent groups.
  • Map quality measurements to Customer satisfaction goal. Determine effective quality metrics, Establish quality criteria / release criteria.
  • Synchronize schedules, set expectations and establish service level agreements (SLA), Escalate issues with internal tools.
  • Involved in testing Order in APO DS board, PPDS Interactive Reports, PPDS Online Reports, and Mass Conversion of Planned Orders into Process Order.
  • Experienced in testing SD process like Sales Order, Outbound Delivery using Codes Va01, VL01n and VL02n Shipment and Billing using tcode Vf01.
  • Involved in Manual testing of PTP process consisting of Creating of Purchase Requisition(ME51), Purchase orders(me21n), Goods Receiving(MIGO),Invoice(MIRO),Payment Configuration(FBZP) and Payment Run(F110).
  • Involved in validation of Order to Cash (OTC) and Procure to pay (PTP) process flow
  • Expertise in Inbound and Outbound Scenarios for Sales Orders and GL Posting IDOCS in EDI.
  • Developed Test scripts and Executed, test Results uploaded in to HP Quality Center
  • Worked on Solution Manager to upload the test documents and track the transports.
  • Validated the Office 365 Software/Volume Licensing testing from legacy systems to SAP ECC system and also validate the pricing procedures.
  • Extensively worked on IDocs and EDI mapping of Purchase order (EDI 850 Outbound) and Invoice (EDI 810 Inbound).
  • Maintaining the common repository in Share Point for all the testing activities.
  • Supporting the Development Team to Fix the Bug by providing the necessary details of Bug and its Scenario

Confidential

SAP QA Test Lead

Responsibilities:

  • Lead in documenting Test Plan, Test Cases and Test Procedure using Business requirements document and Functional requirements document of the system.
  • Reporting of bugs using bug tracking tools TFS, HP Quality Center and sending the daily reports to QA manager
  • Performed testing on Magic Box which involves in creation of Kiosk Data (Ibase, Iobject) in SAP CRM from the legacy system.
  • Performed testing for standard WHM process like Transfer order creation, Pick, Pack and shipping,
  • Rigorously tested the End to End CRM Service ticket process (Invoicing & Billing, and also tested the CRM customer role based testing).
  • Executed integration testing between the legacy systems (Hive) and SAP via ESB (Enterprise Service Bus).
  • Performed functional testing on custom build RF transactions and also involved in testing of RF devices
  • Created Test Data for Authorization roles and performed functional testing at different Queue or Organization levels.
  • Created scripts for Vendor master/material master Data upload through WINSHUTTLE software.
  • Involved in integration testing of Vertex tax engine with SAP for Countries like USA, Canada, Puerto Rico.
  • Tested the functionality Banking and Accounting Cash Automation of the FICO module.
  • Developing the Automation Test scripts for Functional testing by using QTP.
  • Planned integration test for MM, IM/WM, Shipping /Transportation.
  • Experienced in testing SD modules like Sales Order, Outbound Delivery using T-codes Va01, VL01n and VL02n Shipment and Billing using t-code Vf01
  • Tested BOL, Delivery note, Pallet labels, packing list etc and Tested output determination for Warehouse movements.
  • Developing Test Scripts using Test Plan and Test Lab Components in QC and developed Test Scripts in BPT Components in Quality Center.
  • Tested SAP CRM reports relating to Marketing, Sales and Service like (Lead Status Analysis, Lead Origin Status, Accounts with Open Activities, Service Ticket Overview, Open Service Tickets etc.,)
  • Developed Test scripts and Executed, test Results uploaded in to HP Quality Center. And also involved in HPALM Administrator activities like assigning users, creating roles for the project and creating project stuff in HALM.
  • Knowledge on TAO integration with HPALM.
  • Created the scripts using Win shuttle for mass upload through excel
  • Manually performed testing of AP module consisting of Vendor Groups, Vendors Master data, Dunning Procedures, Parking Document, Posting Park Document, Payment Program Configuration- company code data, paying company code data, country payment methods, company code payment methods, bank selection.
  • Manually tested Lockbox Configuration like Lockboxes (OB10), Lockbox Control Parameters, (OBAY), Lockbox Posting data (OBAX) verified the output results with Treasury Business Requirements.
  • Manually tested verify the domestic debit memo accounting document for document type, Reference field, payment reference field, and assignment field and payment terms
  • Developed and Executed SAP CRM module based test cases relating to Marketing, Sales and service
  • Tested various SAP CRM reports customized as per the requirements of the client

Confidential

SAP QA

Responsibilities:

  • Preparation of test plans, which specify testing overview, testing approach, testing strategy, roles & responsibilities and scope of testing
  • Developed detailed design and code configuration walkthroughs, creation of test deliverables
  • Coordinated with Test Analysts to develop Testing scenarios, String testing, UAT and Functional Testing, Regression Testing, and Interface Testing.
  • Uploading the Test Cases, Requirements, Test Plan, Test Data in to Quality Center.
  • Performed regression testing for ERMS rule policies.
  • Written Automation test scripts by using QTP 11.0 for ERMS process.
  • Performed testing for SLA maintenance, Department Priority, Working Calendar.
  • Verified and tested verint files namely Productivity and Arrival files which are useful for data validation.
  • Tested several Inbound and outbound email scenarios for Service tickets related to business process.
  • Executed integration testing for 24X7 scenarios.
  • Performed functional testing for “Pull My Next Task” functionality in ERMS.
  • Created Test Data for Authorization roles and performed functional testing at different Queue or Organization levels.
  • Extensively working with HP Quality Center, Load runner, SAP TAO 2.0, SAP Solution Manager.
  • Created scripts for CRM Analytics for Full Agent, Slim Agent, Full Queue and Slim Queue scenarios.
  • Perform various QA Test Phases Sanity Testing, Integration Testing, Functional Testing, GUI Testing, Regression Testing, System Testing, User Acceptance Testing, Black Box and White Box Testing, Full SDLC (Software Development Life Cycle).
  • Performs End to End Year-End Processes including running and testing all HR Actions and entering Time and Running Payroll through to Check Printing
  • Responsible for monitoring test matrix and communicating status and issues to the Test Manager.
  • Create and execute test scripts, cases, and scenarios in HPQC (ALM) that will determine optimal system performance according to specifications
  • Good Experience in Agile methodology process followed by the Company.

Confidential, Burbank, CA

SAP QA

Responsibilities:

  • Preparation of test plans, which specify testing overview, testing approach, testing strategy, roles & responsibilities and scope of testing
  • Uploading the Test Cases, Requirements, Test Plan, Test Data in to Quality Center
  • Monitoring Test Progress and communicating status and issues to the Manager
  • Reviewed the Test Cases, End to End Test Scenarios, and completeness of Test results
  • Assist Functional Team lead, Technical Team leads in coordination of test activities.
  • Manually tested ability loading of Business partners, Contract persons, Prospects from legacy to SAP CRM System.
  • Verify Components of documents generated via billing process
  • Tested several invoices for the customer using payment terms of due Immediately, tested that the Invoices show up on the FBL5 transaction.
  • Created Test Data for Auto Cash functional testing (Automatch Program) different payment scenarios
  • Responsible for monitoring test matrix and communicating status and issues to the Test Manager
  • Executed integration end-to-end testing scripts STARS, UpDoc, CRM IPM, and FI modules. Involved in the end user training.
  • Performed Functional testing of T. Code FBRA/ and F-32 and FBRA/ and F-44, reset the Clearing document using FBRA and Reassign the payment to another payer/customer
  • Tested customized and BO reports with Metrics and Filters for Business analysis using Desktop intelligence with features of Drilling options drill up, drill down and drill anywhere .
  • Played a significant role of QA testing at various stages of the project including Data Quality Testing, Data load Testing, Data Integrity testing, BO Reports Testing etc

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