SUMMARY

• Having IT experience and expertise in Software Quality Assurance Testing, Analysis, Validation and Documentation of Web Based, Client Based and GUI pplications.
• Expertise in the domains of Telecommunications, Health Care, and Financial Systems.
• Strong knowledge of Software Development Life Cycle (SDLC), STLC, Testing Methodologies, Techniques, testing documentation and implementation in all phases.
• Experienced in testing GUI and Web Based applications developed in .NET, Java.
• Extensive working experience in GUI Testing, Functionality Testing, System Testing, Integration Testing, Backend Testing and Regression Testing.
• Experienced in reviewing Business Requirements (BRD), Design Documents and Business Documents.
• Developed and Analyzed Test Plan, Test Cases and Test Results.
• Experienced in preparation of Test Data, Preparation and Execution of Regression Test Scripts, preparation of weekly status report.
• Created, Scheduled, Executed and Analyzed Test Sets.
• Extensive experience in developing, implementing and validating Detailed Test Plans, Test Cases, Test Execution and Defect Tracking.
• Attended Project Planning, Design Review, Test Planning and Status Review calls and providing the Metrics reports to the QA manager on Project Status.
• Retested the Fixed Defects, Conducted Regression testing and ensured the defects are properly tracked from discovery to closure.
• Tested the code changes using System Test, End - to-End Test and UAT Testing.
• Coordinated with the developers and Architects to design the Use Cases and Test Plans for the Functional and Usability Testing.
• Prepared and Executed Test Cases, evaluated test results and Report Discrepancies to the development team using Quality Center.
• Experienced in using defect reporting tools Test Director, Quality Center and internally developed defect tracking tools.
• Strong familiarity with Iphones and Android operating systems and applications.
• Experienced with testing across multiple operating systems.
• Experienced with Mobile Testing.
• Used Quality Center for managing test execution and defect tracking of all issues.
• Provided test management actions and activities (STLC) using Quality Center.
• Wrote SQL Queries for Backend Data Validation and Data Integrity Check.
• Good working experience with functional automation tools like QTP.
• Created automation scripts using VBScript in QTP to fully automate the application functionality.
• Good team player, strived to improve customer satisfaction and have ability to work independently.

TECHNICAL SKILLS:

• Operating System: MS - DOS, 2000/NT, XP, Vista, Windows 7, 2003 server and UNIX
• Languages: Java, C++, C#, J2EE, XML, HTML, DHTML, COBOL and SQL
• RDBMS: Oracle, DB2 and MS-SQLServer
• GUI / Front-End: Visual Basic, .NET Framework
• Scripting Languages: VB Script, JavaScript
• Testing Tools: QTP/UFT, Win Runner
• Defect Tracking Tools: HP Quality Center, ALM
• Application Servers: Web logic, WebSpehere, JBOSS, Tomcat and IIS
• Methodologies: Agile, Scrum, Waterfall
• Repositories/ Other Tools: MOSS, MS-Office, TOAD, Exceed, Notepad++
• Internet Tools: IE, Netscape, Mozilla, Safari and Google Chrome

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Analyzing and prioritizing Business requirements to create detailed Test Scenarios and Test Cases . Reviewed and updated test cases in test management tool (ALM)
• Suggested product enhancement for better user experience and performance during planning meetings
• Worked with the Developers to verify the Test Cases.
• Manual Testing for checking the flow of the application functionality using Positive and Negative Testing , Black Box , Smoke Testing , Exploratory Testing , Boundary Testing for various testing stages like Functional Testing , Regression and UAT .
• Responsible for coordination and communication with clients, Offshore /Onshore QA team and development team.
• Managed business requirements' Traceability Matrix to ensure complete testing of the Web Application with no deviation from specific business requirement.
• While working on HP-ALM , a test management tool, worked on various modules such as Requirement Management , Test Plan , Test Lab and Defect Module .
• Provided Test Plans , Test Cases and attended Walk-through Meeting with the QA leads, Functional lead, Business Analysts , and Project Managers.
• Worked on different projects with Onshore and Offshore teams within the banking division.
• Analyzed the End-to-End functionality by testing the application manually.
• Worked as Test Lead for multiple projects.
• Created Test Strategy for each project.
• Created Test Data according to the scenarios.
• Regularly followed up with the Development Team and CIO to discuss the Defects identified during Testing.
• Conducted IVR testing for Contact Center.
• Conducted multiple testing for CRM.
• Conducted Mobile and Tablet Native apps testing.
• Conducted Mobile and Tablet Web apps testing.
• Created credit card and debit card purchases transactions via Simulators.

Environment: s/ Testing Tools: Windows 7, JAVA, VB Script, Agile, Waterfall, ALM, QTP/UFT, SQL, Notepad++, Outlook

Confidential, New York, NY

QA Analyst

Responsibilities:

• Responsible for gathering Business Requirements, Functional Requirements and Design Documents.
• Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing.
• Extensively involved in writing and designing templates for the Test Plans and Test Cases.
• Identified the Test Cases and documented them in Quality Center.
• Worked with the Developers and the Test Lead to verify the Test Cases.
• Analyzed and Developed Test Plan, Test Cases, Test Scripts, and Expected Test Results from Functional Requirement.
• Involved in creating the Traceability Matrix based on Functional Requirement in each module.
• Regression tests were scheduled and performed on every Release and build.
• Creation of Test Data for Member data’s according to the scenarios.
• Loaded the Test Data into the Quality Center to prepare for the execution of Test Cases
• Regularly followed up with the Development Team to discuss the Defects identified during Testing.
• Involved with Test Coverage Metrics and Defect Metrics such as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility, Test Effort and various other measurements.
• Interact with End Users and investigate issues related to the QA.
• Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Participated in Status Meetings to Report Issues. Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center
• Prepared and Presented Weekly and monthly QA Defect and Status Reports to the different Stake holders of the project using Quality Center.

Environment: s/ Testing Tools: Windows NT /2000, UNIX, JAVA, VB Script, Agile, Quality Center, QTP, Oracle

Confidential, Silver Spring, MD

QA Analyst

Responsibilities:

• Involved in Requirement reviews, Design Review calls along with service delivery teams, BA, User groups, Development team and Testing teams.
• Thoroughly analyzed the requirements prior to the start of testing to understand them better.
• Prepared detailed Test plans and published them to the higher management for review.
• Involved in architected and implemented QA processes (e.g., defect tracking, test case management, automated testing strategies, etc.).
• Worked closely with the Quality Manager in planning, coordinating and implementing the testing methodology
• Involved in working with Agile methodology.
• Assisted UAT team in defining the Test plans and provided support to the user groups in entire test life cycle.
• Involved in testing the Web Applications developed in ASP.NET, VB.NET, JAVA, and Ajax.
• Defined requirements, Test Cases using Quality Center, Linked test cases with the requirements.
• Involved in Test Execution, reporting any discrepancy as defects in Quality Center.
• Scheduled and executed Manual Test Scripts through Quality Center.
• Worked on backend testing by writing SQL Queries to verify the data.
• Attended the Test planning sessions to help understand the End-to-End team with the code changes for the project.
• Developed test scripts using Quick Test Pro to perform Functional and Regression Testing.
• Validated of test results, proactively explain and work through variances.
• Documented all test results, identifying and summarizing discrepancies.
• Worked with TFS as Source Control, data Collection, reporting and project Tracking.
• Interacted with development team, assisted them in understanding the reported defect and helped them in defect resolution.
• Attended daily, defect meetings with the developers and the team to clarify and discuss all the defects that are found during testing.

Environment: /Testing Tools: Windows 7, VB Script, Visual Studio 2010, ASP.NET, VB.NET, JAVA, HTML, XML, Oracle, Web Services, Agile, QTP, QC

Confidential, Middletown, NJ

QA Analyst

Responsibilities:

• Preparing and implementing Test Plan, planning, tracking and prioritizing project deliverables.
• Arranged the Hardware and software requirement for Test Setup. Escalated the issues about project requirements (Software, Hardware, Resources) to Project Manager / Test Manager.
• Analysis of requirements, keeping track of the new / changing requirements of the project and forecast / estimate the Project future requirements.
• Attend the regular client call and discuss the weekly status with the client.
• Defect control through Quality Center.
• Send the Status Report (Daily, Weekly etc.) to the Client.
• Frequent status-check meetings with the Team.
• Act as the single point of contact between Development and Testers for iterations, testing and deployment activities.
• Creating / Reviewing Test Scripts by using QTP.
• Executing test scripts / test cases from Quality Center.
• Creating / Reviewing / Tracking the Test Cases in Quality Center.
• Writing SQL queries for testing the mapping of UI fields to backend fields.
• Maintaining Test Assets (Requirements, Test Scripts, Test Cases, Test Execution, Defects) in Quality Center.

Environment: Windows XP, SQL server 2000, Oracle, Waterfall, Quality Center, QTP