Software Quality Analyst / Automation Test Engineer Resume Bethlehem, PA - Hire IT People

SUMMARY:

A passionate IT professional with around 5 years of progressive experience in the field. Quick learner and flexible with ability to handle work place stress and deliver in fast - paced work environments. Goal oriented and self-driven with valuable organizational, time management and problem-solving skills. A team player with leadership abilities and a keen attention to detail. Possesses excellent interpersonal, communication and negotiation skills and a strong dedication to work, currently pursuing a challenging IT role offering tremendous learning where personal skills can be used for both personal and organizational development.

KEY SKILLS:

Good knowledge of the testing types, concepts and required tools
Familiar with the steps and quality measures applicable in project lifecycle
Specialist in automated testing tools - Selenium, Soap UI, Quick Test Pro, and LoadRunner
Command over all stages in Project Lifecycle and Software Development Lifecycle
Expert in programming languages like Java, C, C++
Strong knowledge in writing queries in SQL
Good user of tools like Jira, Zephyr, Bugzilla
Excellent command over Java, XML programming languages

SOFTWARE PROFICIENCY:

Automation Testing Tools: Selenium, Soap UI

Languages: Java1.8, XML

Operating System: Windows 7/XP/Vista/8, Unix, OS X

Database: Oracle 11g, MySQL 5.6

SDLC Process: Agile, Waterfall

Bug Tracking Tools: Jira, Zephyr, Quality Center

Microsoft Tools: Word, Excel, PowerPoint, Visio

PROFESSIONAL EXPERIENCE:

Software Quality Analyst / Automation Test Engineer

Confidential, Bethlehem, PA

Responsibilities:

Performing functional testing which involves understanding requirement and product design to maintain excellent service delivery
Exercising finest testing tools like Jira/Bugzilla/Zephyr/Quality Center
Performing E2E testing, guiding QA team on process involving backend applications
Using Selenium test automation tool to test and analyze requirements for OG GUI
Effectively analyze data to identify point of failure in the workflow during severity issues and helped in fixing problems
Creating documents in Word/Excel/Visio/PowerPoint and shared with team to explain test strategies/plans
Programming JAVA for implementation of test cases using Eclipse
Writing SQL queries to look up and analyze data from the database( Oracle )
Testing API based Test Cases on Soap UI test automation tool and generating reports
Monitoring and updating the tool for maintenance purpose
Generating test data for each release. Monitoring the need and queries regarding data and sharing knowledge on application related to 2nd and 3rd touch testing
Providing QC support involving all questions and/or issues from the backend systems relating to the OG application
Interacting with clients on a regular basis to support E2E testing and reporting status
Reporting summary of QA report on status calls to the clients, following up on functional testing and sending conclusions to management or directly to the client
Activation support for the team
Providing support to client and team to help understand the business in order to develop a solution that best matches the client’s requirements
Monitoring efforts and the timelines as team lead to ensure successful completion/testing of issues
Provided Interactive Voice Response (IVR) testing support in test and production environment
Contribute in Regression testing and Regression clean up

Help Desk Engineer

Confidential

Responsibilities:

Manually testing (Beta testing) web based applications and the software used by Customer Service Representatives
Identify flaws and suggest improvements in the software to be more user friendly
Recording test cases to keep track of the processes used in testing the application
Work on the guidelines of QA team to understand the requirements of clients and submit reports on tests performed
Contributed in identifying and analyzing software and hardware requirements to provide support to customers
Help in identifying client’s internet requirements and providing DSL Services fresh recruits to help understand the processes, work environment and soft skills
Deal with customer concerns competently, solving complex issues to win customer’s loyalty
Attend supervisor calls for customer representatives to extend guidance in difficult situations to improve efficiency and qualifications

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Software Quality Analyst / Automation Test Engineer Resume

Bethlehem, PA

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