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Quality Analyst Resume

MarylanD

TECHNICAL SKILLS:

Business Analysis Skills: Requirements Elicitation and Analysis, SDLC, Agile, Scrum, UML

Testing Skills: HP Quality Center/ALM, QTP, Load Runner, JIRA

Programming Skills: SQL, R, STATA, Java, HTML

Database and Tools: Advanced Excel, MS SQL Server, Visio, MS Project, MS Access, SharePoint, Balsamiq

PROFESSIONAL EXPERIENCE

Confidential, Maryland

Quality Analyst

Responsibilities:

  • Developed test case scenarios and performed functional and regression testing in test and UAT environments
  • Assisted team lead in developing Requirements Traceability Matrix (RTM) to trace the relationship between business and functional requirements to test cases
  • Verified that the application meets the specifications provided by the client and reported bugs in JIRA
  • Prepared presentations to depict client related workflow activities and ensured data integrity across multiple proprietary tools

Confidential, Maryland

Business Analyst Intern

Responsibilities:

  • Conducted Joint Application Development (JAD) sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
  • Translated business requirements into detailed technical requirement documents
  • Conducted frequent meetings with developers to evaluate feasibility of requirements
  • Conducted GAP Analysis by documenting the “as - is” and “to-be” state of the application
  • Acted as a liaison between the business and technical personnel to ensure understanding of processes
  • Increased clarity for the developers by creating user interface wireframes using Balsamiq
  • Boosted operational insight efficiency of testing by creating clear and rigorous test cases
  • Served as a proxy for User Acceptance Test by performing end to end testing and logged defects in JIRA
  • Expedited testing by 2 days per sprint by performing end to end testing and trained 2 interns on testing
  • Updated the testing documentation with the test cases corresponding to new features and enhancements
  • Performed the role of a Product Owner for a group project in a team of 7 for a scheduling application
  • Worked with the client to gather requirements and understand the intended functionality
  • Prioritized user stories on the product backlog and conducted backlog grooming for sprints
  • Presented completed features to the client after every sprint and relayed feedback to the Scrum Team
  • Documented the progress of the project with each sprint and created business process flow diagram, use case diagram and burn down charts

Confidential

Quality Assurance Analyst

Responsibilities:

  • Designed and executed 80 test cases weekly to conduct functional, regression testing in multiple environments
  • Reported the defects found in HP Quality Center and tracked the defects till closure
  • Worked closely with business analysts in the requirement gathering discussions
  • Served as an expert on capital markets and trained a team of 4 in testing the application
  • Performed root cause analysis (RCA) on all the bugs reported to minimize faulty behavior
  • Performed in depth analysis of data and prepared weekly, biweekly, monthly reports using MS Excel and SQL

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