Operations Coordinator Resume

PROFESSIONAL EXPERIENCE

Operations Coordinator

Confidential

Responsibilities:

Spearheaded efforts to transfer human resource data to a cloud based HRIS system wif in a condensed timeline
Created and implemented operations process improvements designed to ensure accurate shipping documentation and reduce rework
Coordinating daily delivery operations wif customers whom English is a second language
Subject matter expert for all expedited delivery operations

Computer Repair Technician

Confidential

Responsibilities:

Personally founded business specializing in computer hardware and software repairs
Assembled custom computers that aligned wif customer requirements
Preformed repairs on a multitude of devices including Windows and Macintosh based systems including tablets, mobile and industrial equipment

Software Tester

Confidential

Responsibilities:

Created and executed automated software test plans designed to uncover defects
Designed and operationalized process improvements to reduce testing cycles
Collaboratively developed training documentation to expedite onboarding of new users

Human Resource Intern

Confidential

Responsibilities:

Created a HR Scorecard which outlined The HR departments goals and how those goals will be measured
Scheduled and participated in individual management meetings designed to improve manager performance
Arranged stay interviews for the organization as well as preparing a toolkit for successors

Business Analyst Intern

Confidential

Responsibilities:

Preformed all IT support duties including; hardware repair and upgrades, password resets, software updates, virus removal, and system optimization
Managed multiple, individualized Excel training sessions designed to assist employees in implementing automation of daily operations
Delivered executive weekly reports highlighting changes in company purchasing database