Testing Engineer Resume

SUMMARY:

A dynamic professional with 8+ years of experience in Software Testing with full system development lifecycle experience and Production Support activities
Expertise in preparing and reviewing Test Plan, Test Scenarios, Test Cases and Test Summary Report.
Estimate the test effort and team (size, skills, attitude and schedule)
Organize the testing kick - off meeting
Define the Strategy.
Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the higher management and Client
Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
Ensure the timely delivery of different testing milestones.
Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.
Good knowledge of test management tools like Quality Center,ALM, JIRA, webtrx, reqpro, Ztracker, etc.

TECHNICAL SKILLS:

Database: Oracle 9I, SQL plus

Applications: Amdocs Billing, CSM, API, FDT, CRM, OMS, WNP, Enabler, Ensemble software testing, SDLC, Putty, Linux, SQL, perl, Developer, Quality Centre, SOAP UI, JIRA, Toad, webtrx, reqpro, Ztracker, CHAMPS

FUNCTIONAL:

Lead a team of 10 members
Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
Keep track of the new requirements / change in requirements of the Project.
Create the test schedule (tasks, dependencies and assigned team members)
Identify the requirements of the team
Review the test cases and test data generated by the testers and get them to address the review comments
Act as the single point of contact between Development and Testers.
Re-assign the testing tasks, if required
Review defect reports and assign valid defects to the relevant developer/ development manager
Be approachable and available to the Software Test Engineers, as required by them
Report the status to the stakeholders (e.g. the client, project manager/ test manager and the management)
Assign task to all Testing Team members and ensure that all of them have sufficient work in the project, Ensure that each team member is optimally occupied with work.

PROFESSIONAL EXPERIENCE:

Confidential

Testing Engineer

Responsibilities:

Designing and executing test plans
Understanding business requirements, identifying systems and getting it implemented.
Develop and Design complex requirements
On-going support activities for System Test and UAT.
Running Billing (invoicing Enabler and Ensemble).
Worked on Various Regression projects( Rollover/UAT/Unified, MPS etc ), New Functionality projects
Performed Event Processing
Log defects in Quality Centre.
Deployment of HF’s and rebooting servers.
Sanity of various environments after every reboot of servers.
Worked on SOAP UI, knowledge of xml writing for SOAP UI in Oxygen
Work on New Functionality project designing, Test case writing
Conducting Walk thru of the design both Internal with in teams and External with the client
Execution, Defect identification and logging in QC
As a focal preparing RCA for the issues that were identified in Production
Regression Projects like Rollover, MPS (Message Processing System)
UAT Billing: Work on various scenarios, create various types of usages; perform invoicing, bill validation etc.
Assisting the Automation team in preparing data and running automation script for execution
Worked on execution of various flows on CRM and OMS the customer management and ordering tool designed for Sprint.
Worked of running Invoices for various circles(regions) of Confidential, perform event processing, run guiding and rating. Closely work with development to understand the Billing requirements and execute it.
Execution of test cases in functional areas of CRM, OMS, along with regression in AR and Billing area.
Was at site to support and manage production activities during critical release
Website testing, design of test cases as per the client requirement and executing them to make sure the web pages appear as expected.

Confidential

Production Support

Responsibilities:

Take care of all escalations
Prepared solutions data base, doc’s to improve as well as move the project to a Tier 3 level
Working on trouble tickets P1 (Critical), P2 (High), P3 (Medium)
Diagnose software and configuration issues entered by the client by recreating the issues in testing and production environment,
Worked with development, systems, and consulting groups to determine best solution to critical and escalated issues.
As a P1 Coordinator, I was the first point of contact for the client to inform about critical and escalated issues.
Arranging and coordinating conference bridges to discuss critical issues with the client and developers.
Generate and analyse Daily Activity and Maintenance reports and send it to the higher management.
Performing script validation,
Coordinating Release related activities.

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