SUMMARY

• Analytical, client - focused and detail-oriented Senior Quality Assurance Tester/Engineer professional with 21 years’ experience testing Web-based and Client/server applications seeks to provide top-quality support to ensure a competitive advantage in the global marketplace.
• Possess a solid educational foundation combined with measurement and analysis of e-mail, search engine, online media and Web 2.0 marketing for both e-commerce and lead generation web business models.
• Offer excellent communication skills, computer proficiency and an understanding of organizational strategies to help meet corporate objectives. Diversified experience in Manual and Mobile testing of software projects, database testing, and analysis design.
• Knowledgeable Mobile Tester and extensively knowledgeable of cloud-based mobile applications testing. Possesses strong understanding of all Iphone and newer android models and a sound knowledge of mobile applications developments for both.
• Extensive experience in all phases of SDLC and broad contribution to Analysis, Design, Development and Testing of Software applications. Worked with offshore teams in all phases of Manual Testing, Integration Testing, System Testing and Business Functionality Testing Regression Testing of applications and Smoke Testing.
• Highly self motivated with leadership experience in execution of a project.
• I have a proven track record of generating ideas to improve system design, enhance customer satisfaction and streamline testing efficiencies. This resume reflects that last 5 years of my experience.

TECHNICAL SKILLS

• Web Services
• Selenium
• Fiddler
• Charles
• Test Complete
• Jira
• Navigation/Infotainment
• Client Server
• Software Development Life Cycle (SDLC)
• Agile (Scrum)
• Team Foundation Server (TFS)
• QA Hiperstation
• Oracle Financial Application
• Rational Test Manager
• Rational Clear Case
• Rational Test Director
• Rational Manual Tester
• Java Script
• Compuware
• HP Quality Center v10.0 & 11
• Quick Test Professional (QTP)
• Rational Requisite Professional
• Rational Functional Tester
• Track for Web
• Rational Clear Quest
• Bugzilla
• PVCS Tracker
• PTS Tracking System
• HP Quality Center
• DB2
• MS Access
• Microsoft Office Suite
• UNIX
• Oracle 9i/10g
• Mainframe
• Windows XP/NT/2000/2003
• Mac OS

PROFESSIONAL EXPERIENCE

Senior SQA Engineer

Confidential

Responsibilities:

• Define set of test cases within the scope of a broader defined testing strategy and executes test cases to validate the user interface.
• Reviews requirements specifications for testability and verifying/ensuring traceability of testing to mobile testing requirements.
• Develops and design the test strategy for projects and systems.
• Creates test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets. Executes test cases and supports the defect management cycle through logging and retesting of defects.
• Uses HP Application Lifecycle Management (Quality Center) application to manage test cases, test runs and defects.
• Assists in internal peer reviews of test cases from other Analysts prior to and following execution as required to ensure issues/errors with the test scripts are identified and resolved.
• Use multiple tools to complete UI testing, including cross browser testing, ADA testing, and XML validation
• Conduced updating and data configurations for multiple mobile apps released weekly.
• Collaborated with all teams within an agile environment.
• Identified issues before they became problems and collaborated to fix them. Triaged mobile device applications issues.
• Tested cloud-based mobile applications across multiple platforms touching the full stack across the web.
• Reports status, progress and concerns in a proactive, consistent and accurate manner to senior to the IT Project Manager directly.
• Performs testing via mobile devices ie., Android, iOS, Tablets, etc…

Senior Quality Assurance Lead

Confidential

Responsibilities:

• Author and analyze complex master test plans and related documents, test cases, test schedules & test scripts.
• Responsible for testing visual navigation as well as entertainment using Navigation/Infotainment
• Responsible for building test strategies, building test reports as well as reporting out using HP Quality Center
• Responsible for building test templates and test methodologies using Quality Center.
• Worked closely with Web Analytics team to test auto tagging using Charles and Fiddler
• Identify and track defects, issues, risks, and action items for the team using HP Quality Center and QTP and Jira.
• Working closely with Offshore team to insure all projects are cohesive.
• Planning manual test plans using Test Manager tool.
• Review regression testing to validate the resolution of any software, infrastructure or system defects from the Sr. Analysts.
• Provide expert technical direction to analysts, associates and contractors.
• Working on Web based applications and systems (.com)
• Testing connection with all social media outlet including facebook, twitter, instagram and linkedIn
• Working on Mobile devices such as iOS, Android and tablets
• Development and Verification of Performance Testing Checklist

Lead Quality Assurance Analyst

Confidential

Responsibilities:

• Author and analyze complex master test plans and related documents, test cases, test schedules & test scripts.
• Responsible for building test reports and templates using HP Quality.
• Worked closely with Web Analytics team to test auto tagging using Charles and Fiddler.
• Identify and track defects, issues, risks, and action items for the team using HP Quality Center 11 and QTP.
• Review regression testing to validate the resolution of any software, infrastructure or system defects from the Sr. Analysts.
• Provide expert technical direction to analysts, associates and contractors.
• Working on Web based applications such as SharePoint, Confidential mobile app.
• Responsible manual testing of The Confidential website (homedepot.com) along with web applications.
• Responsible for validating application using Mobile Devices
• Lead weekly BAU releases
• Responsible for requirement traceability
• Tested automated scripts using Selenium and Test Complete
• Responsible for delivering daily FED BAU daily status reports

Senior Testing Analyst

Confidential

Responsibilities:

• Coordinated applications including interfaces that were moved from the Minute Maid Houston facility to Atlanta
• Organized and maintaining projects using Agile/Scrum Methodology
• Analyzed application with the following technologies: Micro focus Cobol, Thoroughbred Basic, PowerBuilder, PL/SQL, Windows NT/2000/2003,Citrix, Window Terminal Server, Oracle Essbase, Oracle Discoverer, MQ Series, and TIBCO Webmethods.
• Managed application activities: Sunset of certain applications, application upgrades and application migration.
• Responsible for High Risk Applications such as: Test Director Managed, Initial Implementation Testing, Client Approved System Testing - consisting of general access to unique functionality, data and general navigation.
• Performed regression testing for application that had functional changes, Load Runner Performance Test and UAT.
• Tested integration of different social networking sites such as: Facebook, Myspace, Twitter and LinkedIn.
• Coordinated daily status meetings with test team and managers.
• Worked with Offshore team to insure databases were working correctly and all builds were delivered in a timely manner.
• Managing day to day test activities and giving accurate test status reports and metrics.
• Created test plans and overall testing scope for the test team.
• Executed test cases when appropriate and enter defects in HP Quality Center.
• Responsible for building test strategies using HP Quality Center

Senior SQA Analyst

Confidential

Responsibilities:

• Combined quality assurance and business analyst experience to test software and develop creative solutions to improve the software development life cycle.
• Created test cases and executed tests using Quality Center and MS Excel.
• Analyzed environments such as GUI, Web base, XML, Web Services.
• Managed defects using HP Quality Center, IBM ClearCase,
• Executed automated tests using Quick Test Pro 9.2 and 9.5
• Created SQL's queries using DB2, MS SQL Server and Oracle 9i.
• Created execution metrics, requirements decompositions and traceability matrixes.
• Improved defect management processes.
• Prepared flow charts and process diagrams.