SKILLS:

Proficient with: SPSS (includes inputting, coding, and analyzing statistical data)

Proficient with: Microsoft Word, Excel, Visio, and PowerPoint

Experience with: Dreamweaver (webpage coding), Visual Basic (Programming), and Task Architect

Experience with: Photoshop and Balsamiq (used for interface design mock - ups)

Experience in: HTML and XML coding

Proficient in: both English and Spanish

WORK EXPERIENCE:

User Experience Researcher

Confidential

Responsibilities:

• Created surveys to be distributed to users
• Conducted User Needs Analysis
• Summarized qualitative data
• Conducted a competitive analysis
• Created user personas and user journeys
• Worked with marketing and designers to design a website

Graduate Assistant

Confidential

Responsibilities:

• Provide advice to students on career paths within the Psychology field
• Grade student assignments
• Hold office hours for students to ask questions about assignments

Human Factors Engineer

Confidential

Responsibilities:

• Conducted a Heuristic Evaluation of the Confidential Installed website
• Created a storyboard of the user journey
• Conducted Hierarchical Task Analysis (HTA)
• Created a list of recommendations
• Created mockups of the user interface
• Presented recommendations and mockups to software developers

Research Assistant

Confidential

Responsibilities:

• Report on the accessibility and usability of e - textbooks
• Created reports on the accessibility and usability of e-textbooks
• Ran user testing
• Helped write usability reports
• Created a list of recommendations
• Created mockups for user interface

Human Factors Analyst Intern

Confidential

Responsibilities:

• Conducted literature review on workload
• Ran data analysis on workload for the ATD-2 project
• Transcribed user feedback on the systems’ user interface
• Created mock-ups to improve interface design of new systems
• Created lists of interface and functional requirements for new systems
• Coded changes to the user interface (XML language)
• Presented proposed interface designs to the ATD-2 team division

Instructional Student Assistant

Confidential

Responsibilities:

• Designed a total of 30 flyers for students in the Psychology department

Lead Research Assistant

Confidential

Responsibilities:

• Conducted literature review
• Coded data for data analysis
• Gathered and inputted data onto SPSS for data analysis
• Trained fellow research assistants
• Ran participants
• Arranged schedules for fellow research assistants

Research Assistant

Confidential

Responsibilities:

• Conducted literature review
• Gathered data for data analysis
• Coded data for data analysis
• Ran participants
• Presented findings at the annual Psychology Day Conference at Confidential