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Qa Tester Resume

Flower Mound, TX

SUMMARY:

  • Script Writer, Software Tester, Business Analyst, and Database Manager with 20 years of experience in testing, automation, SQL script writing, and data storage management & conversion
  • Senior - level Information Systems and Software Tester/Developer with proven professional, technical, and troubleshooting skills
  • A creative professional with a strong orientation in using SSP and GSMS Testing Standards providing customers with a high range of quality assurance testing solutions
  • Proficient in test planning, requirements gathering, test case writing, test automation, defect reporting and hardware setup & maintenance for System Testing and UAT Testing
  • Familiar in the area of Load Testing using JMeter and Load Runner in order to monitor the response and performance of an application under normal and peak conditions

TECHNOLOGIES:

  • Oracle/SQL Server/Toad
  • SQL/PLSQL/ DBII/XML
  • WinRunner /QTP
  • Asset Manager interChange rLink
  • HP ALM/HP QC
  • Agile-Scrum Methodology
  • MortScript
  • SDLC/ STLC/SAP
  • Microsoft Visual Studio
  • SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Flower Mound, TX

QA Tester

Responsibilities:

  • Performed initial testing functions for upgrades to Tyco’s exclusive Install Mobility and Service Mobility iPhone applications used in the field, so thatTyco field technicians can have a full day view of assigned jobs to improve proficiency
  • Leveraged the Functional Specifications Document (FSD) and Business Requirements documents to create a functional Test Plan and test cases for System testing of the new functionality for the iPhone application
  • Uploaded and maintained test cases in HP’s Application Lifecycle Management (ALM) tool
  • Uploaded and linked Business Requirements to test cases in ALM
  • Performed System Testing in Agile/Scrum-type methodology for Simplex Grinnell’s exclusive Electronic Inspection Reporting (EIR) iPhone application used in the field, in order to speed up the inspection process for the field technicians and to improve proficiency
  • Leveraged the Functional Specifications Document (FSD) to create test cases for System testing of the new iPhone application, which is replacing the old Windows Mobile phones
  • Utilized Simplex Grinnell’s ACE Navigator Oracle Applications web application to perform data creation to satisfy input requirements for System testing
  • Uploaded and maintained test cases in HP’s Application Lifecycle Management (ALM) tool
  • Performed System Testing in numerous sprints for new functionality in Simplex Grinnell’s ACE Navigator Oracle Applications web application, and for the new iPhone application
  • Utilized ALM to create and maintain defects discovered during System Testing
  • Retested and passed previous defects when a fix was provided

Confidential, Plano, TX

Level III Tester

Responsibilities:

  • Created and maintained new test cases based on new and existing Business Requirements
  • Leveraged the Detailed System Design (DSD) document to create test cases for new window panels, reports and functionality in interChange
  • Performed Data Modeling to satisfy data requirements for System testing
  • Utilized rLink to interpret complex Business Process Flows
  • Incorporated interChange to follow the Change Order Requests for modifications to the pre-existing MMIS system
  • Uploaded and maintained test cases in HP’s Application Lifecycle Management (ALM) tool
  • Linked Business Requirements to test cases in ALM
  • Participated in weekly meetings with team members to verity and validate that test case creation is following Business Requirements and Change Order Requests

Confidential, Dallas, TX

Automation Engineer/Script Writer/Tester

Responsibilities:

  • Created and managed all automation script writing and testing with MortScript for Windows Mobile computers & hand-held devices.
  • Modified XLM code and installed onto devices
  • Utilized Microsoft Visual Studio to maintain integrity of script changes through TFS Source Control
  • Handed off and provided assistance for Tech teams who would execute the automation scripts
  • Created and maintained coded Regular Expressions that filter incoming data into company database
  • Created and maintained numerous SQL scripts and reports using Microsoft SQL Manager
  • Performed testing on Enterprise Mobile software applications that enhance the day-to-day processes
  • Assisted team leader with installing and cross-training employees on the functionality of new software applications
  • Processed problem devices thru the Inventory system that were unable to be received at Shipping & Receiving stations
  • Led the labeling and bar-coding of all shelves and bins in the Inventory department

Confidential, Plano, TX

Senior Testing Specialist

Responsibilities:

  • Oversaw the successful execution of QA testing activities during integration and system testing phases for multiple clients on a short-term, contract basis
  • Created, maintained, and managed test plans and test cases bases on requirements’ documentation
  • Produced over 900 test cases within two months for new release of the CMIPS II online program for a California healthcare initiative
  • Worked with Business Analysts to define projected system requirements, aiding in the completion of technical documents
  • Tested a new product ordering software system for the 7-Eleven Corporation, which resulted in the successful implementation of the upgraded application used at nationwide stores
  • Performed defect creation, tracking, resolution, and closures for multiple projects, so that product defects could be tracked, managed and resolved

Automation Tester/Script Writer/Hardware Manager

Confidential

Responsibilities:

  • Executed WinRunner scripts to load data into an asset tracking tool by importing mass data from numerous clients into MS Access, which enabled clients to effectively track and manage technical assets
  • Created, maintained, and managed existing and ground-level WinRunner scripts tailored for each client by developing creative methods that reduced rejects and increased record-processing times, which improved functionality, productivity, and cost savings
  • Translated and reran rejects, compiled results, and distributed those results back to client, which allowed for the client to address and resolve data integrity discrepancies
  • Drafted work instructions for complex WinRunner script execution processes, which streamlined the testing process for the automation team
  • Maintained 50+ computer terminals in networking lab. Setup computers on network routers and KVM switches, ensuring each computer was setup correctly to run WinRunner scripts

Testing Specialist

Confidential

Responsibilities:

  • Performed Integration & System testing and automation for multiple clients on a short-term, contract basis, allowing for successful rollouts of new software releases
  • Maintained, managed and updated existing test cases bases upon requirements’ documentation, which were used in integration and system testing
  • Implemented ground-level automation, utilizing QTP, based on existing test cases for General Motors Group that enabled rapid testing for new Online software releases
  • Performed Data Modeling to satisfy data requirements for the Integration and System testing
  • Executed LoadRunner scripts to ensure load performances fell within acceptable business parameters
  • Provided detailed System and Integration testing for multiple clients on various web-based platforms
  • Executed WinRunner scripts and test cases during integration and system testing phases to test application integrity, which resulted in a final ‘GO/NO-GO’ decision of new software releases

Data Conversion Specialist

Confidential

Responsibilities:

  • Successfully converted over 200 COBOL data files into Oracle relational tables utilizing over 150 automated SQL scripts, resulting in substantial cost savings and efficiency for the client
  • Created, maintained and managed UNIX-based DDL and DML SQL stored procedures to run in cycles, which imported and converted daily, weekly and monthly data into Oracle tables
  • Developed creative methods to speed up record-processing times, resulting in significant improvements in functionality, productivity, and reduced cycle run times
  • Performed code analysis and updates on 400+ COBOL programs to determine

Confidential, Dallas, TX

Systems Monitor

Responsibilities:

  • Monitored (24/7) and maintained voicemail machines for a global provider of complete outsourcing and facilities management of voicemail services for 100,000 customers in 90 countries, ensuring uninterrupted service.
  • Performed routine maintenance and software updates on Octel Sierra and VMX 200/300 voicemail machines, providing customers with the latest voicemail features
  • Assisted Octel technicians in restoring remote machine outages so that service downtimes were limited
  • Coded the automated answering on Octel voicemail machines, so that technicians could access and resolve internal issues without being onsite

Confidential, Dallas, TX

Data Entry Specialist

Responsibilities:

  • Provided data entry of shipment receipts and validated that shipping contents were accurate, so that deliveries were made on time
  • Served as Customer Service Representative for the Claims Department, providing clients with timely responses to inquiries and damage claims

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