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Software Quality Analyst Resume

St, LouiS

SUMMARY:

  • 5 years of experience in Quality Assurance (QA) especially in QA of windows - based, web-based and client/server applications from medical, pharmaceutical and communications domains
  • Hands on experience in creation and execution of QA and testing processes, generating test plans, documenting bugs, regression, front-end GUI testing, verification and validation of windows and web-based client/server applications
  • Highly proficient with all the phases of Software Development Life Cycle (SDLC) including analysis, design, coding, unit testing, integration testing, regression testing, system testing, compatibility testing and user acceptance testing
  • Experience with validation methodologies and concepts of qualification protocols (IQ/OQ/PQ)
  • Proficient in all phases of Software Testing Life Cycle (STLC) including test planning, defect tracking and managing defect life cycle
  • Extensive experience in preparing test plans, test scenarios and test cases according to requirement documents and generating test reports and test documentation for both manual and automated testing
  • Experience in waterfall, Agile, SCRUM, and Iterative project development methodologies
  • Adept in using testing tools such as Quick Test Professional (QTP): recording/running scripts, split actions, creating reusable actions, synchronization, and parameterization, inserting checkpoints and capturing values
  • Proactively engaging Developers and Business Analysts for tasks at hand
  • Good exposure in writing SQL queries for database platforms such as MS SQL server and Oracle
  • Experience in using bug tracking tools such as Quality center, JIRA and Bugzilla for documenting software defects. These bugs are appropriately assigned to software developers and tracked through to resolution.
  • Experience working both independently and as a team player
  • Extensive experience working with both onsite and offshore teams
  • Motivated team player with strong interpersonal skills, excellent communication skills and writing skills
  • Capable of handling multiple tasks and multiple responsibilities at the same time with the flexibility to adapt to new environments
  • Hardworking team player with the ability to work in time sensitive environments
  • Proficient in learning new technologies and quickly adapting to new environments

TECHNICAL SKILLS:

Defect Tracking Tools: Quality center, Jira and Bugzilla

Testing Tools: QTP and Quality center

Programming Languages: C, C++, SQL and PL/SQL

Scripting Languages: HTML, XML, Java Script and VB Script

Other Tools: MS Office (Excel, Word, PowerPoint, Outlook), MS Project and Visio

Databases: Oracle 9i/8i, SQL, PL/SQL, SQL plus and MS Access

Operating Systems: MS Windows NT/98/95/2000/XP, Windows 2007, 2010 and Windows7, MAC and LINUX

Methodologies:: Agile, Waterfall, Scrum

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis

Software Quality Analyst

Responsibilities:

  • Involved in the Computer System Validation in compliance with FDA regulations particularly 21 CFR Part11 and Good Clinical Practices (GCP)
  • Analyzed Computer System Validation documents including User Requirements Specifications (URS) and Functional Specifications (FS) for Clinical trial distribution systems (CTDS)
  • Conducted requirement analysis and design walkthrough sessions with the Business Analysts and Developers
  • Created Validation Plan, traceability Matrix, validation summary report documents
  • Created and Reviewed test plans, test cases, for IQ, OQ, and PQ protocols based on application requirements
  • Developed Traceability Matrix to keep track of relationships between requirements and test cases
  • Carried out system testing, functional testing, integration testing, regression testing, performance testing and user acceptance testing according to the standard operating procedures (SOPs) and departmental guidelines
  • Involved in generation and implementation of QA and QC procedures and policies.
  • Involved in gap analysis, risk analysis and preparation of remediation plans
  • Developed Validation Summary Report (VSR) to summarize all validation activities
  • Involved in creation and proper execution of individual protocols, including Operational Qualification (OQ), and Process Qualification/User Acceptance Testing (PQ/UAT) for Clinical trial distribution system (CTDS).

Environment: Windows 2000/NT, UNIX, MS Word, GxP 21CFR Part11, SharePoint, Quality Center, JIRA, Java, Simple Forms, MS Dot net framework 4.0, MS SQL server 2008 or higher.

Confidential, St. Louis

Quality Assurance Analyst

Responsibilities:

  • Performed QA processes collaborating with the development team for ensuring high quality software releases using Scrum methodologies
  • Reviewed business requirement documents and the technical specifications
  • Designed and executed the test plans and test cases using business requirements
  • Attended daily standup meeting for daily work progress and planning
  • Created test data for both positive and negative test scenarios
  • Performed system testing, functional testing, integration testing, data migration, GUI testing and user acceptance testing
  • Tested application’s compatibility on different versions of various browsers (IE, Firefox and Safari)
  • Closely monitored requirements, functional specifications and updated test cases as per changes in requirements
  • Ensured that the quality of the software delivered to the client with each software release met the standards of the client by testing the software against defects and new feature requests
  • Performed smoke testing of each build of the application in order to verify stability of the build
  • Tested new features of the application to verify if the features requested by the client work as desired
  • Executed backend testing using SQL queries on SQL server to verify if the data is properly stored in the database
  • Wrote test cases and performed data migration testing
  • Performed Regression testing to prove that the new code has no adverse effects on the current system
  • Reported defects using JIRA and helped developers reproduce the defects by isolating the cause on different environments
  • Interacted with off shore teams to resolve defects and functional issues of the application
  • Actively Participated in Functional requirements review meeting and weekly team meetings
  • Used SVN as a version control system.
  • Followed HIPAA implementation guidelines

Environment: HP Quality Center, JIRA, Bugzilla, Java, SQL, Oracle 9i, Jboss, Toad, Agile, Scrum

Confidential, Chicago, IL

QA Analyst

Responsibilities:

  • Worked closely with business and development teams to understand the user requirements
  • Developed detailed test plan for system testing based on functional requirement document
  • Wrote and executed test cases both manually and using automation tool QTP
  • Maintained traceability of test cases using Quality Center
  • Documented test results and the changes
  • Executed functional test cases for integration testing as per test plans and test scenarios
  • Developed automated scripts using QTP for functionality and regression testing
  • Generated user defined re-useable actions for function library
  • Performed data driven tests by parameterization and tested the application using various data sets
  • Involved in testing the new functionalities based on test cases and coordinated with the development team for fixing the issues
  • Performed functional, regression and data driven testing using QTP
  • Enhanced the scripts by reusable actions, checkpoints, synchronization points, parameterization and modular tests in QTP
  • Reported and tracked defects using Quality Center

Environment: QTP, Quality Center, SQL Server 2005, .NET framework, Visual Studio, Windows XP, UNIX and Visual Source Safe.

Confidential, Chicago, IL

QA Tester / QA Engineer

Responsibilities:

  • Reviewed and analyzed business requirement documentation (BRD) to gain understanding of POS implementation
  • Participated in meetings with business analysts (BA) and developers to understand the scope of testing
  • Involved in working with all phases of SDLC
  • Created test plans, test scenarios and test cases for assigning modules as well as to verify the actual results against the expected results
  • Performed smoke, functional, and integration testing and assisted in usability testing
  • Actively involved in Positive and Negative testing to ensure the process is fully tested, including additional scenarios that may not be covered in test plans
  • Executed test cases and logged defects using Quality center and tracked them to closure
  • Performed validation of data using SQL queries
  • Actively participated in functional requirements review meetings and weekly team meetings
  • Worked closely with development team to make sure that the product met the required user specifications

Environment: Quality Center, QTP, Oracle, SQL Server 2005, SQL Navigator, Toad and Java

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