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Freelance Software Tester Resume

SUMMARY:

Professional QA specialized in Software Testing Life Cycle, Manual Testing, excel at creating manual test cases and exposure to selenium automation. Worked on Waterfall, Agile Methodologies and has a good understanding of various phases of the SDLC (Software Development Life Cycle). Creative problem solver with the ability to evaluate potential solutions and implement corrective actions. Extremely well organized with a demonstrated ability to multi - task in order to successfully accomplish multiple goals.

PERSONAL SKILLS:

  • Good communication and collaboration skills
  • Team player, focused and hardworking
  • Positive attitude
  • Multi-Tasking and Organization skills
  • Flexible

TECHNICAL SKILLS:

Operating Systems: Windows 98/ 2000/ XP/ 7/ 8.

Testing Tools: HP Quality Center 8.9/ 9.0/ 9.2/ 10 , HP ALM 11.0, JIRA, Selenium. JAVA, HTML

PROFESSIONAL EXPERIENCE:

Freelance Software Tester

Confidential

Responsibilities:

  • Performed exploratory and scripted functional testing on mobile and desktop applications using manual testing.
  • Excelled in finding, documenting and reporting errors, feedbacks and other issues within mobile and desktop applications
  • Demonstrated methodical, detail oriented and thorough approach to all assignments while adhering to compressed timelines.

Quality Assurance Analyst

Confidential

Responsibilities:

  • Developed test plan, test strategy and test cases.
  • Represent QA team in daily standup meetings and defect triage meetings.
  • Tracked the status of defects and provided a status report during daily meetings.
  • Maintained a bug log to ensure quick action on highest priority issues.
  • Closely worked with developers, business analyst, delivery leads and other project stakeholders to guide the QA team efficiently.
  • Conducted training and knowledge transfer sessions to new team members.
  • Effectively managed the testing deliverables.

Software Tester

Confidential

Responsibilities:

  • Participated in requirement walkthrough meetings and clarified requirement ambiguity with Business Analysts.
  • Worked with developers and Business testers which included triaging/prioritizing the defects.
  • Documented summary reports for each of the major test sequences detailing defect incidence, defect resolution and results of system retests/regression tests.
  • Coordinated onsite offshore communication.
  • Performed smoke testing, browser compatibility testing and usability testing.
  • Tracked defects using HP ALM.

Software Tester

Confidential, Florida

Responsibilities:

  • Reviewed and analyzed business requirements.
  • Involved in preparation of test scenarios.
  • Developed and executed test cases based on the requirements and use cases.
  • Involved in functional testing, regression testing and tracking defects and closing them.
  • Communication of status reports.

Manual Tester

Confidential, East Lansing, MI

Responsibilities:

  • Involved in functional and user acceptance testing and regression testing of multiple websites; new and maintenance releases.
  • Analyzed issues and provided feedback to development team.
  • Documented and managed all the defects and made recommendations for changes.
  • Participated in Browser Compatibility testing using MSIE, Firefox, Chrome and Safari.
  • Attended meetings and juggled testing of multiple websites simultaneously.
  • Communicated with clients to ensure functional requirements were met.
  • Created and edited graphics and photographs with fireworks and Identify bugs, system errors and potential improvements.
  • Generated a daily report of project advancement.

QA Tester

Confidential

Responsibilities:

  • Reviewed and analyzed business/functional requirements.
  • Designed and executed test cases for multiple scenarios and tracked the defects using Mantis (an open source tool).
  • Interacted with the developers to resolve any concerns and discrepancies.
  • Maintained Test Logs, Test Summary reports and participated in defect review Meetings.
  • Extensively carried out User Acceptance Testing.

Senior Quality Analyst

Confidential

Responsibilities:

  • Promoted as a Quality Analyst from Customer Service Representative within 6 months of joining based on the performance.
  • Led process improvement projects that helped operations meet and exceed quality standards and streamlined processes to reduce cost.
  • Improved customer satisfaction rates by 20% in a three-month period.
  • Designed training sessions for the new employees and educated them on technical aspects, communication skills, application of knowledge, problem-solving abilities, etc.
  • Monitored in-bound and out-bound emails and calls made and received by various operation teams and provided feedback to improve their client experience.
  • Investigated and resolved escalations and satisfied customers with concrete solutions to their concerns.
  • Assessed QA performance - Retrieved and analyzed QA information to identify root causes of performance gaps and improve customer satisfaction.

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