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Qa Technician Resume

Bethesda, MD

OBJECTIVE:

To obtain a full - time opportunity as a Data Analyst where I may continue to develop and utilize knowledge of programming language and data visualization.

SUMMARY:

Strategically-focused researcher with proven ability to identify, analyze, and solve problems. Possesses over 3 years of transferable work experience managing program processes, conducting research, collecting and assessing data from various sources, compiling technical reports, and performing quality assurance. Technologically savvy and well-versed in Microsoft Office. Exhibits knowledge of programming language, database management systems, and data visualization tools.

TECHNICAL SKILLS:

  • SQL
  • Tableau
  • R
  • Relational Databases (MySQL, Microsoft SQL Server, SQLite)
  • Microsoft Excel (pivot tables and charts, functions, etc.)
  • Microsoft Word
  • Microsoft PowerPoint

EXPERIENCE:

QA Technician

Confidential, Bethesda, MD

Responsibilities:

  • Worked with quality assurance (QA) team to coordinate and collaborate with Confidential staff, including lab managers and principle investigators, to survey and inspect units for compliance and to resolve discrepancies.
  • Performed daily QA assessments and provided recommendations to improve client relations, increase customer support, mitigate redundancy, and optimize workflow.
  • Participated in QA process improvement initiatives and cross-team activities.
  • Collected data and performed data assurance reviews; prepared briefings to report analysis findings and results.

Analyst/Researcher

Confidential

Responsibilities:

  • Performed qualitative and quantitative analysis to assess the quality and impact of research initiatives
  • Prepared technical reports and memoranda that were utilized to test and improve project design; wrote and modified standard operating procedures (SOPs).
  • Gathered and compiled data from multiple sources to perform data analysis using Excel as well as bioinformatics software and databases; produced visuals of complex data for presentation and use by staff.
  • Used bioinformatics software such as Sequencher, BLAST, Clustal, and OligoAnalyzer to analyze biological data.
  • Performed literature searches, reviewed and analyzed scholarly journals and publications, summarized pertinent information and presented on findings.

Deputy Program Manager

Confidential, Arlington, VA

Responsibilities:

  • Managed talent acquisition processes including, but not limited to, background checks, phone screens, candidate tracking, compensation analysis, interview prep and feedback sessions; performed administrative tasks such as composing correspondence, and preparing reports and documentation.
  • Facilitated interviews at Confidential for candidates from both internal and external sources; communicated to staff at all organizational levels and served as liaison between client and candidate; cultivated and managed relationships with hiring managers and clients to ensure needs were met.
  • Developed and refined talent acquisition and management strategies; implemented a comprehensive recruitment and sourcing strategy to identify potential candidates from referrals, cold calls, social media, conferences, professional organizations, job portals, and market research.
  • Handled on-boarding and conducted orientation for new hires.
  • Utilized applicant tracking system to maintain a pipeline of candidates; pre-screened applicants based on communication, technical skills, and qualifications.
  • Performed performance evaluation reviews for Confidential contractors/employees.

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