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Senior Auditor Of Quality Compliance Resume

Harrisburg, PA


  • Over 11 years of experience providing support in Software Development Life Cycle (SDLC) and software testing lifecycle (STLC) in both waterfall and agile methodology
  • Quality Assurance Testing experience including GUI, System Testing of software developed under Windows Operating Systems and Unix, Oracle DBMS, SQL server, Client/Server, Mainframe and WEB technologies
  • Hands on experiences in Functional, Regression, Conversion, Integration, SAT/UAT, Stress, Volume, Security, Performance, White and Black box testing
  • In - dept knowledge on writing Test Plan, Requirements Traceability Matrixes (RTM), RTM gap analysis, Modification requests, Test Case Designing and Test Case Execution
  • Ability to quickly learn applications with minimal documentation as well as translate business processes into clear and comprehensive test scenarios
  • Strong understanding of software development principles
  • Good understanding of project management including risk management techniques
  • Extensive experience in using testing tools, techniques, processes, and methodologies
  • Experience in managing a large size QA teams
  • In-depth knowledge of testing methodologies and experience in Manual and Automation of it
  • Experience in defect creation, tracking, prioritization and coordinate resolution
  • Deep functional knowledge of healthcare plans such as enrollment, eligibility, Case Management and Financial Management
  • Focus on Client’s goal and ability to provide solution on subject matter experts
  • Experience creating Testing Strategy, Testing approach, Test Plan and Test Work Plan
  • Solid understanding of multi-browser-based testing and Mobile testing experience in Android, iPhone/iPad, Blackberry and Windows Phone
  • Extensive knowledge in complex testing environments including VMWare virtual servers, Team Foundation Server, Microsoft. Net, Microsoft IIS and SQL Server, Windows servers, and related testing infrastructure
  • Ability to work independently as well as a team player in a variety of professional settings
  • Excellent oral and written communication skills
  • Strong analytical and problem solving & leadership skills
  • Extensive knowledge in Health & Human Services and Health Information Exchange
  • Ability to multi-task & support multiple priorities and multiple deliverables


Testing Tools: Bugzilla, Win Runner, Load Runner/Performance Center, QTP, Test Director, Clear Case, Clear Quest, Rational Requisite ProRational XDE, AccVerify, Soap UI, XML Spy, TFS and Microsoft Test Manager (MTM)

Languages: Assembler, C, C++, COBOL, PASCAL, Visual Basic, VB Script, VB .NET, SAP. Net, SQL, PL/SQL, TOAD, J2EE, HTML, Flex and XML

Software: MS Office, Visio, Word, Excel, PR Tracker, Cognos, SQL Developer and Outlook

Operating Systems/ Hardware: Windows 95/98/NT/2000/XP/7/10, UNIX. iOS, Android, Windows Phone, Mac and IBM PC Compatibles

Databases/Middleware: Azure, SQL Server, Oracle 9i, Oracle 10g, Oracle 11g, IBM DB2, MS Access, Informatica, IBM Web Sphere and dBase


Senior Auditor of Quality Compliance

Confidential, Harrisburg, PA


  • Managing 5 members of QA team to test the WEB based application with various Testing and ensuring Quality
  • Facilitating change request among QA team for proper distribution
  • Working with clients, application developers, architects, project management and team members for better understanding business requirements
  • Performing validation and verification of baseline software systems developed for new projects, software modification for all projects and for developing and updating required artifacts
  • Analyzes functional requirements, creates appropriate Formal and Informal test plans, traceability matrices, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
  • Helping to identify and manage testing risks , issues , mitigation and contingencies
  • Creating and Updating SQL scripts to assist with finding test candidates, validating expected results and/or confirming data integrity of the database(s)
  • Creates and executes Test Scripts, originates and tracks resulting defects in Bugzilla
  • Performing Client Support Testing that includes Functional, Regression, Stress, Volume, Security and Performance on Training and Production environments
  • Assisting Production team with technical support for production related activities
  • Compability testing with I.E, Mozilla Firefox and Google Chrome using Desktop and Laptop devices with various operating systems
  • Reviews and signs off on software testing to ensure that the testing requirements have been met when performed by another testing specialist
  • Participates in Requirement/Design reviews as needed
  • Involve in the full systems development lifecycle and assisting in the development and update of validation documentation
  • Aids in the update and development of various required documentations to meet industry standards
  • Creating and maintaining all required documents for Internal and External audits
  • Assuring compliance to required standards throughout the project lifecycle
  • Attending weekly meetings to develop/implement new ideas, approaches & technology improvements
  • Effectively communicate and maintain positive relationships with other departments to resolve issues

Environment: Visual Studio .NET 2013, SQL Server 2012, Azure, Bootstrap, C#. NET, ASP.NET MVC, bootstrap, WebApi, IIS 7.5, XML, VB.NET, CSS, Hibernate, ChartDirector, Java Script, JQuery Bugzilla, SSRS, Window Forms, TFS, SQL Server 2012 and Oracle.

Senior Software QA Analyst

Confidential, Camp hill, PA


  • Helped to create test requirements, Test Plans, procedures, reports, and designing test cases
  • Developed Tractability Matrix to ensure that all the specifications are been tested thoroughly
  • Reviewed and analyzing Business Requirements Documents and the Functional Specifications
  • Provided mentoring and guidance and support in using processes and tools
  • Reviewed the GSD deliverable to estimate testing efforts, utilizing resources from multiple technical teams
  • Provided technical direction for assigned program tasks and personnel. Defining test strategies for testing
  • Helped identifying test approaches that optimize the delivery schedule
  • Helped to develop project documentation including process diagrams, requirements specifications, use cases and system gap analysis
  • Acted as Test Architect and ensure test planning, test execution, defect discovery and resolution processes are in place
  • Drove testing team (Member of 18) to execute from start to finish, which includes developing test requirements management, test plans, procedures, reports, execution of test plans, and the evaluation of test results
  • Utilized project management skills to plan and supervise the team’s work. Provides management and technical leadership to project team
  • Carried out supervisory responsibilities in accordance with policies and laws as well as Interviewing employees for hiring
  • Establish strong relationships with cross functional teams, third party, service partners, and client areas as appropriate in order to enhance and improve processes
  • Maintained and broad awareness of efforts within group to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to program needs
  • Generated and evaluates alternative solutions; makes recommendations, follow enterprise standard development practices.
  • Managed changing components (requirements, screen captures, use cases), follow documentation management process so documents do not become outdated
  • Executed test plans and perform ad hoc testing of websites and mobile applications. Test websites for browser compatibility
  • Reviewed developer check in comments and ensure all code is properly tested prior to deployment
  • Identified test data needs and work with appropriate teams to ensure data is available during the testing phases
  • Performed and monitoring Unit, functional, application, regression performance and system level test
  • Developed, modifying, and executing software test cases, test plans, analyze and report test execution results
  • Maintained documentation of test results. Validating the contents of interface files and assists the app team in testing external interfaces
  • Developed and maintain automation test strategy, set up test data/accounts to facilitate automation testing
  • Worked with developers to develop detailed functional and technical specifications; reviews screen, form, and report specifications as well as identifies and recommend enhancements to existing systems and applications
  • Serve as the escalation point of contact for project team risks, issues, and status.
  • Managed the Defect Tracking and Test Script using ATS and Microsoft Test Manager
  • Attend all project meetings and report the current status of testing and be prepared to discuss any outstanding issues
  • Updated the test cases using TFS that acted as a repository
  • Assisted with monitoring, reporting, and communicating test results vs. test schedule and test plans. Recommend adjustments in test execution based on software modifications made, test-results and dynamic changes in business plans
  • Worked with team members to improve their knowledge and understanding of the product, related technologies, and the testing techniques and procedures
  • Maintained a level of competence in regard to changing Internet technology
  • Coordinated and managing release readiness reviews
  • Validated mobile applications software against clients requirements
  • Manually performed System, Security, UAT, Functional, Conversion, Batch and Regression as well as End-to-end Testing
  • Worked on SQL queries to validate the data
  • Adhere to all established processes and procedures for UAT. Uses established procedures to document instructions for conducting testing and recording findings
  • Automated the test scripts for functional testing and performed backend testing by creating database check points using Quick Test Pro
  • Enhanced the test scripts through Check Points and Parameterization
  • Planned and reviewed the Test cases for Functionality, Security, Performance, Database and User Acceptance
  • Performed manual and automation testing on different Modules of the Application by executing the Test Cases. Tests performed - ETL (SSIS), SIT/End to End, System (MSQL Server), Database, Performance and Regression
  • Ensured that system input was accurately captures in DB2 database during testing of development and production by utilizing SQL queries
  • Successfully documented detailed Master Test Plans, Test Scripts, and test result using TFS/Microsoft Test Manager
  • Developed and executed manual and automated test cases using complex SQL, analyzed results and reported defects using Microsoft Test Manager
  • Delivered several projects in Client/Server, Mainframe and Web based environment in addition to enhancements, Quarterly Maintenance Releases and third Party applications in a timely fashion
  • Successfully utilized SQL Developer tool to validate internal database client specific schema configuration and, table values to match the requirements
  • Responsible for planning Integration and System Testing strategy and Scope
  • Hands-on front end testing on current versions of I.E, Mozilla Firefox, Google Chrome, Safari and Opera using Desktop, Laptop, and various Mobile devices as well as Performed middleware testing (Web logic)
  • Worked with XML files using Soap UI, Notepad++ and XML Spy
  • Developed and executed regression, production migration, and critical issues, including patch-test plans and test cases
  • Discuss with the project team any issues or obstacles in the path of testing activities that may cause any delays and come up with solutions
  • Got sign off on all the testing activities internally as well externally from Business Partners before the code is pushed to production
  • Created, designed and executed of test strategies , including writing test plans , test cases and test scenarios for mobile testing
  • Performed QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing
  • Created and executed manual smoke, functional, regression, system, integration and exploratory tests based upon requirements
  • Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi
  • Compatibility Testing for embedded application software on various mobile devices, including smart phones and tablets
  • Generated high quality defects to create reports based on findings and coverage on various operating system like Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads and Windows Phone
  • Participated in weekly test planning, project status meetings and reviews
  • Provided feedback and suggestions for additional features on future builds and updates

Environment: ASP.NET 2005, VB.NET 2005, ADO.NET 2005, COM+, Cognos, Oracle 10 and 11g, Oracle Warehouse, DB2, Informatica, Opcon, Corticon, SQL Developer, Workbench, UML, XML IIS, VSS, HTML, JavaScript, IBM Mainframe, COBOL, Adobe, Flex, Windows 2000, Windows XP and Windows 7 & 8.

Quality Assurance Analyst (Sr.)

Confidential, Harrisburg, PA


  • Led of 8 members including Manual and automation team to test the WEB based application with various Testing Stages/Levels/Phases, Testing Techniques and ensure Quality
  • Participate in all meetings planned for particular release and obtain necessary technical automation requirement. Such meetings includes, design review, test execution timeline etc
  • Analyzed system specifications and business requirements of end clients and used agile Methodology
  • Actively involved in Scrum and sprint meetings, managed product backlog, removed obstacles to progress, re-allocated resources where necessary, prioritized and reviewed milestones and accomplishments
  • Conducted a complete assessment of teams, processes and environment; defined issues and risks; and oversaw the design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment
  • Responsible for planning Integration and System Testing strategy and Scope
  • Documented Client QA testing Policy and Procedure for the benefit of establishing standardization
  • Performed various manual and automated tests and ensured continuous regression tests on application
  • Design and develop Front end and Back end Test cases
  • Provides feedback on requirements to ensure they are testable
  • Identified user stories and use cases that have not been directly documented by the requirements
  • Maintain and monitor the error log for all issues identified using Microsoft Test Manager
  • Reported on test group activities to Project Managers, Development Managers and Product Owners, (Test Execution, Defect Reports)
  • Assisted business users in defining UAT test cases and plans; Maintained test cases and test data
  • Performed production deployment and the Business verification testing
  • Participated in QA team and Bug tracking or Defect Review meetings
  • Helped to identify test approaches that optimize the delivery schedule
  • Worked closely with business analysts to ensure the products meet the expected level of quality defined by the business
  • Worked closely with software development team to ensure defects are fixed and incorporated into product builds
  • Validate and verifying that the system is operating in accordance with System Requirements and Design Specifications
  • Maintained records of Test Progress, documented Test Results, prepared Incident Reports and Presenting Results to Project Team
  • Managed the Defect Tracking and Test Script using Microsoft Test Manager and Team Foundation Server (TFS)
  • Assisted with monitoring, reporting, and communicating test results vs. test schedule and test plans. Recommend adjustments in test execution based on software modifications made, test-results and dynamic changes in business plans
  • Work with team members to improve their knowledge and understanding of the product, related technologies, and the testing techniques and procedures
  • Coordinated and managed release readiness reviews. Analyze effectiveness of testing activities and make improvements to overall processes
  • Reported to Senior Managers on progress and issues
  • Helped to identifying test approaches that optimize the delivery schedule
  • Worked with developers to develop detailed functional and technical specifications; reviews screen, form, and report specifications
  • Coordinated application builds and release processes with QA Manager
  • Conducted knowledge transfer session to new team members and Clients.

Environment: Team Foundation Server, SQL Server, Microsoft Office tools, SQL, PL/SQL, VBScript, Visual Basic, .NET, ASP.NET, XDE, Windows, UNIX, JavaScript, XML, and HTML.

Software QA Engineer

Confidential, Camp hill, PA


  • Analyzed Business requirements and functional design documents like Use Case, Requirement Traceability, Screen Supplement Specification etc
  • Possess drive to work through issues, seek team support and escalate issues as appropriate
  • Provided technical and administrative support to improve performance
  • Documented Test Plans and Test Cases corresponding to Business Rules, Features, Use-Cases, Screens and Requirements.
  • Performed Component Integration (CIT), Scenario Integration (SIT), System, Security, Functional, and Regression Testing.
  • Prepared Systems Integration Test plans and detailed Test Cases based on the business requirements and system design.
  • Maintained and executed Test Cases and Test Scenarios using Quality Center
  • Involved in Backend Testing executing SQL Queries to perform database testing
  • Involved with Developer’s and Support team to define the testing requirement documents
  • Created the Strategy document that defines the test environment, different phases of testing and resources required conducting the effort
  • Involved in Manual Testing to check functionalities of the application
  • Coordinated in gathering integration requirements between different section and translated it in a proper manner to the developers accordingly by creating Traceability Matrix using Requisite Pro
  • Defined change management process and develop change request record type in Clear Quest and integrated with Requirements in Requisite Pro
  • List and Develop test scenario for System Testing in excel sheet and Mercury Quality Center
  • Attended QA team meetings and walkthroughs to discuss about issues
  • Provided Weekly Status. Reported & tracked the bugs using Rational Clear-Quest.
  • Automated the test scripts for functional testing and performed backend testing by creating database checkpoints using Quick Test Pro.
  • Enhanced the test scripts through Check Points and Parameterization.

Environment: Quick Test Pro, Quality Center, Test Director, Load-Runner, SQL Server, Microsoft Office tools, SQL, PL/SQL, VBScript, Siebel, Visual Basic, .NET, ASP.NET, FxCop, XDE, Windows, UNIX, JavaScript, XML, and HTML.

System Analyst

Confidential, Bothell, WA


  • Analyzed Business Requirements and the Functional Specifications.
  • Provided technical and administrative support to improve performance
  • Wrote Test Plans and Test Cases corresponding to business rules and requirements.
  • Attended daily status meeting to review overall status.
  • Provided weekly status for the project
  • Arranging team meetings and workshops
  • Manually performed Integration, UAT and End-to-end Test.
  • Performed System, Functional, Regression Test.
  • Developed, executed and maintained automated Functional, UAT and Regression Test scripts using Mercury Quick Test Pro.
  • Maintained and executed Test Sets and Test Scripts using Quality Center.
  • Performed reporting & tracking bugs by using Clear Quest and Jack Track.
  • Performed XML validation test by using POST XML.
  • Involved in writing Complex SQL Queries using TOAD to validate the loads
  • Participated in Smoke Test (Automated/Manual).
  • Participated in Shake-out-Testing
  • Assisted User Acceptance Testing (UAT) Manager and System Support Lead(s)
  • Provided 24/hr on call support for AT&T/ Confidential combined project.
  • Created scenarios and executed the test to resolve the issue for AT&T/SBC.

Environment: Quality Center, SQL Server, Microsoft Office 2003, SQL, PostXML, Clear Quest, PL/SQL, Visual Basic, .NET, UNIX, JavaScript, XML, HTML, Web Logic, XSLT and Oracle.

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