SUMMARY:

• 7+ years of diverse experience in Information Technology with emphasis on Quality Assurance. Comes with a blend of positive attitude, knowledge & skill to achieve the goals. Passion to quickly learn and adjust to new environments and technologies. Seeks a challenging position with a ambitious company as a QA/Software Test Engineer.
• ISTQB (International Software Testing Qualifications Board) certified.
• Extensive Knowledge and experience in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) process.
• Expertise in gathering business knowledge of the Domain. Domain knowledge in Airlines, Insurance, and Tele - com and Healthcare domains.
• Experienced with different methodologies like Waterfall, Agile etc.
• Experience in Manual and familiarity with Automated Software Quality Testing.
• Experience with preparing reports to track the execution of Test cases and defects.
• Extensive experience developing Test Strategies, Test Cases and Test Procedures from System/Software Requirement specifications according to the Business Requirements.
• Knowledge of Quality Assurance Standards like ISO 9001 and CMM methodologies for process development.
• Experience in doing backend testing, good experience in SQL.
• Knowledge on Quick Test Professional (QTP) scripts for Regression Testing of applications with varied data.
• Familiarity with QTP - Object repository, Checkpoints, Actions, Functions, regular expressions, parameterization, transactions, description programming, Object spy, etc.
• Experience in Keyword Driven, Data driven frame works, function libraries, enhancements in the scripting.
• Organized the Defect Management Process throughout the Defect Life Cycle using QC, MS Excel etc.
• Proven Technical Writing/Documentation (high level and detailed requirements) skills, using multiple tools which include MS word & excel.
• Knowledge with data ware house concepts, OLAP, OLTP, Star schema, snow flake schema, data marts, dimension tables, fact table etc.
• Flexible and Versatile in adapting to new environments and working on any tasks/projects assigned. Familiarity with UNIX.
• Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.
• Good Team player with good analytical, problem solving, and communication skills.
• Experience developing effective test plans, scripts, reports and RTM.
• Participated in Test Plan design.
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare. Familiarity with HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10, analysis & compliance experience
• A good team player with excellent communication, interpersonal skills and an ability to work in challenging work products.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center/ALM, QTP, Load Runner, Soap UI, Bugzilla

Databases: Oracle, MS SQL Server, IBM DB2, MS Access

Languages: SQL, VB, Java, C, C++, .Net, XML, HTML

Browser: Internet explorer, Mozilla Firefox, Google Chrome, Safari

OS, App/ETL & other tools: Window, MS DOS, Unix, Toad, MS Office Suites, SAP, Informatica, Soap UI, Facets, JIRA, Jama.

PROFESSIONAL EXPERIENCE:

Confidential, Harrisburg, PA

Senior QA Analyst

Responsibilities:

• To understand the business requirements and develop detailed test approach and test plan to prepare end-to-end business scenarios ensuring complete coverage of the new functionalities.
• Write, Review and execution of the Test Scenarios, Test Cases.
• Continuous Interaction with the functional team for a detail understanding of the Application and the process.
• Worked with business team to identify System, UAT test scenarios during the project cycle and execute them.
• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Coordinate and follow up with developers for timely resolution of issues/bugs.
• Guided team to build industry best practices into QA Test processes and evaluated quality risk for product releases, changes, and fixes.
• Focus on building strong relationships with business units and functional areas supported, Collaborative skills to facilitate, manage, and work within project teams across functions.
• Can quickly adapt to change and reprioritize assigned functions. Takes accountability and ownership of assigned tasks.

Environment: Extensive use of tools: JIRA, JAMA, Confluence etc.

Confidential, Allentown, PA

Manual Tester

Responsibilities:

• Involved in everyday stand up meetings. Interaction with Project managers, team members, EPIC team, SME etc.
• Ensuring the proper workflow of the system by testing the software and the necessary hardware.
• Diagnose the problem and follow up with the defect tracking process.
• Reporting and documenting the testing process.
• Overall support in the implementation of the new EPIC application for the LVHN.
• Experienced Epic Quality Assurance Analyst, supported day to day quality assurance activities involving EPIC, provided support for a large implementation project involving EPIC.
• Running and modifying EPIC Integrated test scripts.

Environment: EPIC Hyperspace, SharePoint, Epic TDR

Confidential, Atlanta, GA

Quality Analyst

Responsibilities:

• Creating Test Strategies and Test Cases.
• Exposed to fast paced Agile schedule, Agile methodology.
• Communicating the test results to the Client.
• Prioritizing the defects found in testing using Defect Triage Meeting.
• Performed smoke, functional, non-functional, re-testing, regression testing etc
• Reviewed and Modified the Test cases as per Functional Spec.
• Executed the test cases and log defects in QC.
• Prepared metrics report on test execution and bug status.
• Tracking the defects and following up to the closure.
• Prepared the Daily status report, Weekly, Monthly and summary reports.
• Prepared Traceability Matrix for Functional Coverage.
• Worked on related CRM modules. Contribution to Confidential planning.
• Reviewing the Test Results for the applications prepared by third party.
• Tested the components developed by a third party software company.
• Performed manual testing using the test cases for positive and negative testing.
• Worked on the Reservation and its associated screens validated based on Validation guidelines.

Environment: HP Quality center, SQL, MS SQL Server, Windows XP, java, Agile/SCRUMMS Office (MS Word, MS Excel, MS PowerPoint, MS Visio)

Confidential, Kansas City, KS

Manual/ Automation Tester

Responsibilities:

• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Executed manual test cases and identified the test cases to be automated.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center
• Performed end-to-end testing, functional testing, regression testing, database testing, integration testing.
• Developed test plans, test cases, test scenarios using the Quality Center and prepared test data.
• Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.
• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Quality Center.
• Involved in testing the backend Database retrieved the data from the tables using SQL.
• Reported the bugs, Emailed notifications to the developers using the Quality Center.

Environment: Java/J2EE, Quick Test Professional (QTP), Quality Center, Web Logic application server, UNIX, MS Office, Oracle, Web Services, Soap UI

Confidential, Franklin, TN

Manual/ Automation Tester

Responsibilities:

• Gathered, Analyzed, Evaluated system requirements and formulate the Test cases.
• Followed agile methodology and involved in life cycle testing, functionality testing, integration, regression testing, performance testing, volume testing, and defect tracking and testing for accuracy in work flow plans.
• Worked on the claim routing and claim processing Scenario.
• Associated with team lead for developing System Test Plan and Test Cases with detailed the testing scope, strategy, hi-level test requirements, validation and necessary resources.
• Analyzed business requirements, developed test cases for positive and negative scenarios using Excel and then loaded in to Quality Center
• Developed Data for individual test cases to satisfy positive and negative testing.
• Performed End to End testing for the member, provider and claims modules.
• Participated in protecting data security and confidentiality of healthcare standards
• Fully involved in backend integration database testing by writing and executing SQL queries to ensure data integrity and data consistency.
• Coordinated reporting of defects and retesting of fixes with Facets Configuration and development teams
• Participated in UAT test plans development and UAT lifecycle

Environment: Quality Center 10, QTP 10, SQL Server, Windows NT/2000, Windows, XML, CSS, Windows NT/2000, HTML, XML

Confidential, Northbrook, IL

Test Analyst

Responsibilities:

• Involved in developing detailed Test Strategy, test plan, test cases using Quality Center for Functional and Regression Testing.
• Involved in writing Test plans and Test Design.
• Prepared test cases for Boundary Value Analysis using Black Box testing techniques.
• Executed test cases manually and automated to check GUI and Functional features of the AUT, compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution using QC.
• Used HP QTP to develop and maintain reusable Test scripts and worked with Expert view Environment using Parameterization, Checkpoint, Regular Expression, Object Model, Virtual Objects, and Recovery Scenarios etc.
• Performed testing using Mercury Quality center. Performed Test Data for various scenarios.
• Exported and Imported test data between Quality Center and MS Excel/Word.
• Checked the data flow through the front and backend and used SQL queries to extract the data from the database. Experience in working with UNIX.
• Prepared weekly productivity reports and submitted test metrics to the management.
• Logging and managing the defects in Quality Center.

Environment: SQL Server 2005, ETL Tools Informatica, Toad, Unix, Shell Scripting, XML, Windows XP, Quality Center, Quick Test Professional, Load Runner.