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Sr. Systems Analyst, Training/testing Lead Resume

SKILLS:

  • Training/ Oracle 12.2
  • Application Development
  • Strategy Consulting
  • Collections
  • SIT/ UAT Testing
  • Test Planning/Strategy
  • Test Scripts and Scenarios
  • Defect Management
  • Functional Analysis
  • Telecommunications
  • Accounts Receivable
  • Accounts Payable
  • ADDIE Model
  • Cyber Security
  • Oracle Knowledge Center
  • PeopleSoft
  • Oracle R12 Financials iProcurment and iSupplier

WORK EXPERIENCE:

Confidential

Sr. Systems Analyst, Training/Testing Lead

Responsibilities:

  • Work alongside the Workstream Leads and Business Analysts to build a high level of knowledge across all work streams, including a detailed understanding of the processes and applications, the change impact on current state and the final end - state solutions.
  • The production of high-quality end user training documentation and delivering and participating in the delivery of Oracle Financials (GL.AP, AR iSupplier and iProcurement) delivering end-user training session via ILT and The Web using Oracle Confidential 12.1 w/ Knowledge Center
  • Confirm the detailed UAT plan and scope including the number of UAT and end-to-end scripts required.
  • Leverage System Integration test documentation where possible to expedite the delivery of Unit, SIT, and UAT End-to-End testing.
  • Contributed to develop and refine regional Change Management strategies, increasing the effectiveness of outputs throughout the project lifecycle.
  • Work with the project team to facilitate workshop sessions, ensuring that all logistics are correct, assist in the creation and review of materials and become a trusted Change Management advisor to the regional/global project team.
  • Evaluate integrator and client deliverables related to requirements specification, process analysis, system-based and manual controls, functional design, and test plans for government accounting systems
  • Troubleshoot and resolve technical issues related to Confidential, also validate patches and new code
  • Support Confidential user provisioning process, maintain Confidential lab computer configurations, and also manage content, guidelines and support Confidential test automation activities.

Confidential, Kansas City, MO

Change Management Senior Training/Testing Lead Oracle R12 Financials

Responsibilities:

  • As the test lead o and had hands on involvement with creating the test plan, testing and work with the integration team to assist with any software fixes.
  • The production of high - quality end user training documentation and delivering and participating in the delivery of Oracle Financials (GL.AP, AR and me) delivering end-user training session via ILT and The Web using Oracle Confidential 12.1 w/ Knowledge Center
  • Confirm the detailed UAT plan and scope including the number of UAT and end-to-end scripts required.
  • Leverage System Integration test documentation where possible to expedite the delivery of Unit, SIT, and UAT End-to-End testing.
  • Contributed to develop and refine regional Change Management strategies, increasing the effectiveness of outputs throughout the project lifecycle.
  • Work with the project team to facilitate workshop sessions, ensuring that all logistics are correct, assist in the creation and review of materials and become a trusted Change Management advisor to the regional/global project team.
  • Evaluate integrator and client deliverables related to requirements specification, process analysis, system-based and manual controls, functional design, and test plans for government accounting systems
  • Conduct on-going reviews of integrator deliverables through system development life cycle (SDLC)
  • Evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management
  • Review business process and information security controls to help provide effective, efficient, and secure access to information within applications
  • Communicate business functional issues to various levels of clients and internal staff
  • Establish standards by which deliverables will be measured, understand the process used to create the deliverables, review deliverables against established standards, and identify gaps and root causes
  • Established and maintain a strong working relationship with internal regional stakeholder groups such as HR, IT, Training and other Finance Transformation work streams.
  • Responsible for ensuring that the Change analysts are producing high-quality deliverables and tracked against the project plan.

Confidential, Jacksonville, FL

Change Management Senior Lead Oracle R12 Financials

Responsibilities:

  • Work alongside the Workstream Leads and Business Analysts to build a high level of knowledge across all work streams, including a detailed understanding of the processes and applications, the change impact on current state and the final end - state solutions.
  • The production of high-quality end user training documentation and delivering and participating in the delivery of Oracle EBS Financials (GL.AP, AR, and OBIEE) delivering end-user training session via ILT and Web using Oracle Confidential 11.1
  • Confirm the detailed UAT plan and scope including the number of UAT and end-to-end scripts required.
  • Leverage System Integration test documentation where possible to expedite the delivery of UAT and End-to-End test scripts.
  • Contributed to develop and refine regional Change Management strategies, increasing the effectiveness of outputs throughout the project lifecycle.
  • Work with the project team to facilitate workshop sessions, ensuring that all logistics are correct, assist in the creation and review of materials and become a trusted Change Management advisor to the regional project team.
  • Responsible for working with the Program Manager, Change Manager and Workstream Leads in ensuring that all stakeholders are correctly informed.

Confidential, New York

Change Management Senior Training Lead PeopleSoft Financials 9.1

Responsibilities:

  • Work alongside the Workstream Leads and Business Analysts to build a high level of knowledge across all work streams, including a detailed understanding of the processes and applications, the change impact on current state and the final end - state solutions.
  • The production of high-quality end user training documentation and delivering and participating in the delivery of PeopleSoft Financials (GL.AP, AR, and BI) delivering end-user training session via ILT and Web using Oracle Confidential 11.1
  • Confirm the detailed UAT plan and scope including the number of UAT and end-to-end scripts required.
  • Leverage System Integration test documentation where possible to expedite the delivery of UAT and End-to-End test scripts.
  • Contributed to develop and refine regional Change Management strategies, increasing the effectiveness of outputs throughout the project lifecycle.
  • Work with the project team to facilitate workshop sessions, ensuring that all logistics are correct, assist in the creation and review of materials and become a trusted Change Management advisor to the regional project team.
  • Responsible for working with the Program Manager, Change Manager and Workstream Leads in ensuring that all stakeholders are correctly informed.
  • Established and maintain a strong working relationship with internal regional stakeholder groups such as HR, Communications, Training and other Finance Transformation work streams.
  • Responsible for ensuring that the Change analysts are producing high-quality deliverables and tracked against the project plan.
  • Ensure that the Change Analysts are working to the project plan, and taking appropriate remediation actions when necessary

Confidential, Washington, DC

Oracle Financials EBS 11i/ Development/Training Lead

Responsibilities:

  • Conducted super user Train the Trainer sessions and trained subject matter experts and end users.
  • Authored and created instruction documents and manuals.
  • The prepared end user training schedules and performed end user Web and Computer Based Training.
  • Administration using Oracle Tutor Confidential 3.5 for PeopleSoft V 9.0 Financials processes and modules.
  • Created Confidential simulations, PowerPoint, Participant Guides documentation for various modules including Procurement GL, AR, AP, Procurement, Services Procurement, iSupplier, Sourcing, Contracts).
  • Conducted super user Train the Trainer sessions and trained subject matter experts and end users

Confidential

PeopleSoft V.9/ Developer/Training Facilitator

Responsibilities:

  • Provided Oracle Tutor Confidential 3.5 development and training services.
  • Prepared Training Project Plan for the Confidential ERP implementation. Integrated Tutor 12 with Confidential .
  • Mapped business procedures and flows to PeopleSoft V.9.0 using Confidential .
  • Created training materials and course content for GL, AR, AP, Purchasing, TAM, HCM, HR, Workforce Administration using Oracle Confidential 3.6 for PeopleSoft V 9.0 processes and modules. Created Confidential, PowerPoint, Participant Guides documentation for various modules including Procurement (iProcurement, Services Procurement, iSupplier, Sourcing, Contracts).
  • Conducted super user Train the Trainer sessions and trained subject matter experts and end users. Authored and created instruction documents and manuals.
  • Prepared end user training schedules and performed end user Web and Computer Based Training

Confidential

Oracle EBusiness/R12 / Training Facilitator/Developer

Responsibilities:

  • Provided Oracle Tutor Confidential 3.1.6 development and training services.
  • Prepared Training Project Plan for Confidential ERP implementation.
  • Integrated Tutor 12 with Confidential .
  • Mapped business procedures and flows to Oracle E - Business Suite 12 using Tutor 12.
  • Created training materials and course content for Purchasing/Procurement, HCM, HR using Oracle Tutor Confidential 3.1.6 for Oracle E-Business Suite 12 processes and modules.
  • Created Tutor 12 documentation for various modules including Procurement (iProcurement, Services Procurement, Contracts).
  • Conducted super user Train the Trainer sessions and trained subject matter experts and end users.
  • Authored and created instruction documents and manuals.
  • Prepared end user training schedules and performed end user ILT and Web base training.

Confidential

PeopleSoft 8.3 / Training Facilitator/Developer

Responsibilities:

  • Developed PeopleSoft JDE 8.3 process flows for training and development. Created and prepared a Training Project Plan for ERP implementation.
  • Integrated Tutor 12 with Confidential . Authored and created AP, AR, GL, Purchasing/Procurement, Projects and Grants training documents, manuals and course content using JDE Confidential 3.1.6 for JDE 8.3 and Oracle Tutor Confidential 3.1.6 for Oracle E - Business Suite 11 processes and modules. Mapped business procedures and flows to Oracle E-Business Suite 11 using UPK3.1.6.
  • Created 3.1.6 documentation for various modules including Procurement (iProcurement, Services Procurement, iSupplier, Sourcing, Contracts).
  • Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Prepared end user training schedules and performed end user Web and Computer Based Training.

Confidential

SAP E-Purchasing Trainer

Responsibilities:

  • Analyzed current business processes, generating future - state business requirements and recommending/implementing new processes and continuous improvements.
  • Managed relationship between IT and business sponsors from conceptual design through design from the ground up, build, test and deployment and acted as the direct liaison between IT Application Development team and the Business.
  • Provided SAP E-Purchasing Web and Computer Based Training to users. Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Designed training decks using SAP 3.0 InfoPak tool for Procurement Modules R/3 and MM.
  • Created project lifecycle deliverables that meet corporate standards and facilitate project communications between different departments and other Business Analysts.

Confidential

SAP Recruiting Trainer & Business Process Analyst

Responsibilities:

  • Performed technical development based on client s model including analysis, design, development, and testing, writing scripts, working with developers to fix defects and implementations.
  • Performed Computer and Web Based Training classes consisting of administrative/user, advanced user level/implemented content to customers, employees, and partners for SAP eRecruit 6.0 rollout.
  • Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Wrote customer support FAQ, and established a user group meetings and content.
  • Provided documentation feedback to engineering regarding system functionality inconsistencies.

Confidential

PeopleSoft Developer/ Trainer

Responsibilities:

  • Developed and implemented IT systems based on client models following SDLC which involved using functional resources, analyzing business needs, transforming business requirements into automated, standardized processes, designing, testing, writing scripts, working with Developers to fix defects.
  • Developed and facilitated Web and Computer Based Training consisting of administrative/user and advanced user level/implemented content to customers, employees, partners for Office 2003 rollout.
  • Created customer support FAQ.
  • Worked with marketing to establish user group meetings and content.
  • Provided documentation feedback to engineering on software functionality inconsistencies.
  • Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Responsible for PS 8.0 software rollout to HR/Financials - AR, AP, GL, Procurement/Purchasing. Integrated Tutor 12 with Confidential and installing PS 8.0 Confidential 2.7 Application Tool.
  • Facilitated Web and Computer Based Training classes to users using JDE 8.9 Confidential 2.7.
  • Developed Credit, Collections, Settlements and Supply Chain modules and trained end users. Provided training to 2500 end users including Managers, Developers and Train the Trainer training.
  • Maintained and assisted with the production of training and support materials.
  • Served as a liaison between Human Resources /Functional Leads and Operations.
  • Provided system technical support to end-users.

Confidential

ERP SAP Training Consultant

Responsibilities:

  • Provided Web and Computer Based ERP SAP - Purchasing/CRM Training to over 600 DLA - Confidential military/civilian employees and client associates for system rollout. Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Performed testing of training materials for training effectiveness.
  • Conducted SAP/CRM on-site demos of Account & Opportunity Management products across the US.
  • Configured new system on clients desktops and provided continued technical support to end-users.

Confidential

Training Consultant

Responsibilities:

  • Provided Web and Computer Based Training to 500 Sales employees in a classroom setting. Tracked progress of daily training objectives.
  • Trained new hires on company policies and procedures, Windows XP, Excel, Word, and PowerPoint.
  • Facilitated ILT training rollout to over 500 end users.
  • Conducted super user Train the Trainer sessions.
  • Authored and created instruction documents and manuals.
  • Assessed workflow and communication patterns to maximize team efficiency.
  • Served as liaison between Human Resources and Operations.

Confidential

Manager of Training & Development

Responsibilities:

  • Project managed a variety of SDLC IT initiatives including rollouts of Office2003 and Lotus Notes.
  • Analyzed and generated business processes, business requirements, and continuous improvements.
  • Managed IT Team and sponsored relationships and communication through completion of rollouts.
  • Created project lifecycle deliverables are meeting corporate standards using Oracle Confidential tool.
  • Facilitated project communications between different departments and other Business Analysts.
  • Recruited, hired, trained and managed 4 Call Center Supervisors responsible for 80 employees.
  • Trained employees on delinquent account collection methods.
  • Assessed workflow and communication patterns to maximise team efficiency.
  • Authored and created instruction documents and manuals.
  • Conducted Train the Trainer sessions for 700 super users.
  • Provided Financials/MS Enterprise Project Management Web and Computer Based Training to 1200 end users.
  • Served as liaison between Human Resources and Operations.
  • Troubleshot disable logins, TCP/IP issues and call escalations.
  • Conducted regular staff member performance evaluations.

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