Senior Software Quality Analyst Resume
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Houston, TX
SUMMARY:
Led distributed teams as software quality analyst for $48B fortune 500 company in performance, functional, regression, and acceptance testing.
EXPERTISE AREA:
- Test Strategy / Planning
- Testing Center of Excellence
- HPE ALM / QC Administration
- Test Automation
- Defect Management
- Process Improvement
- Test Process & Tools
- Requirement / User Story Analysis
EXPERIENCE:
Confidential, Houston, TX
Senior Software Quality Analyst
Responsibilities:
- Defined defect management process in Salesforce.com enabling multi - vendor agile team to collaboratively triage defects for new order management application
- Reviewed user stories with business revealing missing acceptance criteria
- Increased test coverage of web-based SAP portal application by supervising cross-browser test automation using Selenium and Jenkins
- Improved SAP performance by coordinating LoadRunner performance tests and tuning
- Led network bandwidth test resulting in change to rollout strategy of mobile web app
- Reduced cycle time for SAP and .NET application releases by leading automation of tests using UFT / QTP and RFT
- Enabled collaborative efficient testing by providing on process and tools usage
- Eliminated errors from test progress dashboard by initiating validation process in QC
- Reduced resolution time of support tickets for ALM / QC users by following up
- Maintained uninterrupted activity for 500+ ALM / QC users by overseeing 3 upgrades
- Impacted scope decisions of 4 SAP releases by leading acceptance testing in ALM / QC
- Controlled quality of strategic sourcing application used to save up to $300M in product costs by leading requirements-based manual testing using ALM / QC
Data Conversion Specialist
Confidential
Responsibilities:
- Converted sensitive employee personnel data from HRIZON to SAP ECC 6.0 using BackOffice Associates Cransoft tools for 15 internal test deployments resulting in successful SAP deployment to 300 employee operating company
Business Process Expert
Confidential
Responsibilities:
- Reduced support calls and costs for operating company users by authoring HR / HCM business process functional in Ancile uPerform for SAP implementation
Senior Software Quality Analyst
Confidential
Responsibilities:
- Controlled quality of warehouse management system by leading distributed team in automating and executing regression tests using UNIX-based XRunner.
Software Quality Analyst
Confidential
Responsibilities:
- Led testing projects for Confidential
- Automated and executed WinRunner functional regression tests
- Maintained WinRunner TSL test harness program code
- Administered, installed, and upgraded Test Director / Quality Center
- Performed LoadRunner benchmark test
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