SUMMARY:

• Fifteen plus years of extensive IT and software development experience with knowledge and skills in
• Quality Assurance testing, LAN / Lab /Systems administration and integration, IT debug analysissupport and IT instruction.
• Seeking as a key member of a global, Agile team to resolve IT issues and provide cost effective solutions.
• QA Functional & Automated Testing with; QuickTest Pro, TestComplete and WinRunner,
• Recently completed Android tablet, Apple/MAC and IOS phone testing for the ConfidentialCare Support package, Troubleshoot and Resolve,
• Documentation; developed test plans, test cases, wrote defects and defect verification results Debug analysis & tracking used; CVS, MKS, JIRA, Rally Team Tracking and CMVC defect tools LAN/Lab Administration/Integration; Windows, Linux, UNIX/AIX, DNS, HTTPS, XML, HTML,
• ODBC, Java, VMware, Tivoli, Websphere, Siebel and Citrix,
• Installed & Configured; Oracle, MS - SQL, DB2, Sybase and MySQL databases IT Instruction & Training; conducted classroom or 1-to-1 instruction and Team Lead support.

EXPERIENCE:

Confidential, Austin, TX

QUALITY ASSURANCE TEST ENGINEER

Responsibilities:

• Conducted functional, automated, performance/stress and regressing testing on Residential Gateways and DSL modems with video set top units, telephones and other networking / telecommunications equipment,
• Wrote and completed test plans, test reports and 220 test cases,
• Completed automated test cases and entered over 35 defects into the JIRA bug tracking system from tests performed with tools; Spirent, Veriwave, SoapUI and WireShark.

Confidential, Austin, TX

QUALITY ASSURANCE TEST ENGINEER

Responsibilities:

• Conducted functional testing of a Web Application: Confidential Key Manager, disk encryption software on Linux and Windows 2008 Srv.,
• Authored 70 test cases and revised and updated numerous others,
• Identified, documented and verified 45+ defects using Team Track and Rally bug tracking /software development tools, while conducting; installation, stress/load and regression testing.

Confidential, Austin, TX

QUALITY ASSURANCE ENGINEER and R&D TEST LAB ADMINISTRATOR

Responsibilities:

• Recorded and revised scripts for automated testing using TestComplete for Windows 2003/2008,
• Facilitated and conducted functional testing of six major releases of Strong Authentication Server and Access Client System (JavaScript) application products through web browsers.
• Authored 12 test plans, 120+ test cases as well as revised and updated numerous others,
• Identified, documented and verified hundreds of defects using MKS bug tracking /software development tool, while conducting; installation, stress/load and regression testing,
• Installed and configured for testing; MS-SQL 2005, MySQL, Oracle 10i/11i and DB2 database servers on Window 2003/2008 Server, XP, Red Hat, SuSE Linux and AIX operating systems,
• Successfully communicated and worked with a global work force of managers, team leads and developers in resolving issues and defects throughout the software development process.

Confidential, Austin, TX

QUALITY ASSURANCE ENGINEER

Responsibilities:

• Completed automated testing using QuickTest Pro and WinRunner on Windows 2000, 2003 Server and XP clients with MS-SQL 2005 and Oracle 9i database environments,
• Completed functional testing of several releases of a UI/GUI browser application product,
• Documented and conducted testing over 130+ test cases in Rally Team Tracking,
• Identified and verified 250+ defects for .Net, Delphi and C# coded Web applications.

Confidential, Austin, TX

CONTRACT CONSULTANT: FUNCTIONAL APPLICATIONS TESTER

Responsibilities:

• UI/GUI, browser (IE & Firefox) functional testing of a ACS modem configuring application,
• Wrote and completed testing of over 90 test cases,
• Conducted and verified 104 defects for TR-069 protocol controlled CPE modems,
• Used CVS for configuration & test case management on Windows XP in Solaris Oracle 9i database environments,
• Working with a diverse, global work force of managers, team leads and developers in resolving issues and defects for modem configuration and control software.

Confidential, Austin, TX

SENIOR SOFTWARE TESTER

Responsibilities:

• Accomplished interoperability testing on Windows, Red Hat Linux, UNIX/AIX platforms in a storage area network (SAN) environment.
• Installed and configured SCSI / Fibre Channel routers, Fibre Channel switches, Ethernet switches and hubs, Fibre Channel and iSCSI Host Bus Adapters.
• Completed application testing of enterprise storage software; Veritas; Netbackup and Backup Exec, ARC- Serve BrightStor, Tivoli Storage Manager, HP OpenView Data Protector and Galaxy CommVault on the same Windows, Red Hat Linux and UNIX platforms in a SAN environment.
• Led in reassembling a disassembled lab. Identified functioning equipment, installed, connected and re-configured hardware/software testing cells, updated firmware and drivers, i.e. rebuilt the lab. Inventoried, stripped useable parts, marked and made ready for disposal non-functioning equipment.

Confidential, Austin, TX

TEST ENGINEER

Responsibilities:

• Conducted software QA and integration testing, on XP, Win2k, NT, UNIX and Linux,
• Administered a 55 node Windows and UNIX / Linux Certification Lab,
• Installed, configured and maintained, servers, routers, hubs and modems,
• Configured; Oracle, DB2, MS-SQL and Sybase databases with Tivoli’s Network Management software and Tivoli Storage Manager with IBM tape library on Window/UNIX, SCSI servers,
• Configured; Websphere, IBM/Apache HTTP, Policy Director (LDAP) and Citrix,
• Some UNIX shell, Java and Perl script maintenance and enhancing.

Confidential, Austin, TX

SOFTWARE INTEGRATION TESTER

Responsibilities:

• Test network server hardware and software in cross platform environments,
• Test case completion and installation, stress/load and regression testing in a Windows testing lab,
• Supported in maintaining a Windows and Warp Server environment lab,
• Installed, configured and maintained hubs, modems, SCSI and RAID servers,
• Software installation and configuration of DB2, Lotus Domino and IBM network software servers,
• Conducted software server and Y2k integration testing on multiple platforms.

NETWORK DEBUG SUPPORT ANALYST

Confidential

Responsibilities:

• Completed software engineer problem determination and low-level debug of network and desktop, operating systems on a LAN Systems Level 2.5 Support Team,
• Solved technical problems, including recreations of critical situations (critsits),
• Instructed sections of the IBM worldwide taught Problem, Determination / Problem Source, Identification (PD/PSI) a LAN debug course for two years,
• Fulfilled the requirements for AIX v4 certification.

Confidential

PROGRAMMER ANALYST / SYSTEMS ANALYST

Responsibilities:

• Programmed in four mainframe languages and DOS batch, OS/2 Command, REXX, dbase III+,
• Conducted system analysis for project proposals,
• Provided installation, configuration and maintenance on hardware and software support services,
• Advised other analysts, supervised programmers and apprentices.

Network Administrator

Confidential

Responsibilities:

• Five plus years administered three Confidential and two OS/2 networks Confidential multiple locations,
• Installed, configured and maintained, servers, client workstations, hubs and modems,
• Used IBM’s Netview DM/2 and scripts to automate software installations and configurations on 76 plus nodes over the LAN,
• Attended seminars and completed the requirements for Confidential NetWare Confidential certification.