EHR Coordinator Resume Richmond, VA - Hire IT People

SUMMARY:

Strong leadership, teambuilding, motivational and organizational skills
Extensive knowledge of EHR from training to maintaining on a daily basis
Experience with eClinicalWorks EHR
Experience with Greenway EHR
Experience with PhyMedica EHR
Knowledge of Meaningful Use/MIPS/MACRA
Entire career entails interaction with pharmacists, medical personnel, upper management
Maintain documentation for all product requests and proposed changes
Outstanding oral and written communication skills
Excellent analytical and problem solving skills

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

EHR Coordinator

Responsibilities:

Train medical personnel (physicians, nurses, front desk staff) on the EHR product
Develop workflow plans to maximize the utilization of the EHR product
Guide medical personnel through the implementation period of their EHR
1st Level Support for software and technical issues for EHR
Work with Administrator and Board Members on selection of EHR product
Attestation for Meaningful Use Stage 1 year 1 and year 2
Knowledge of Meaningful Use Stage 2 requirements
Knowledge of Quality Care Programs such as VQCP (HCA) and PQRS/MIPS
Participation with an ACO (Accountable Care Organization)
Research MU, PQRS, ACO measures in order to explain thoroughly to medical personnel how they can meet them.
Develop necessary workflows for clinical staff to meet measurement requirements for programs
Produce necessary reports from EHR for current incentive programs

Confidential, Richmond, VA

Implementation Specialist

Responsibilities:

Train medical personnel (physicians, billers, coders) on the Confidential EHR product
Guide medical personnel through the implementation period of their EHR
Support medical personnel on the product for the 30 - 90 day implementation period
Troubleshoot and support medical personnel on the EHR product
Supervisor of the support staff

Confidential, Richmond, VA

Implementation Specialist

Responsibilities:

Guide medical personnel (physicians, billers, coders) through the implementation period
Assist medical personnel with enrollment agreements for payers
Train medical personnel on the claims management product
Support medical personnel on the product for the 30-45 day implementation period
Troubleshoot any issues with medical claims when uploaded into the claims management system
Assist with medical personnel with EDI of their insurance claims

Confidential, Glen Allen, VA

Quality Assurance Analyst

Responsibilities:

Test software enhancements for Medical Billing System
Ensure that enhancements are tested and ready for production in a timely manner
Assist with help desk calls from clients on issues that arise
Assist clients and familiarize them with new enhancements to existing applications
Assist in design of new web based project(s)

Confidential, Glen Allen, VA

Quality Assurance/Software Tester/Implementation/Support Technician

Responsibilities:

Primary contact for all enhancement requests for software products
Develop detailed specifications for each software enhancement to be submitted for approval by product development staff
Work with the appropriate development staff to coordinate implementation of each enhancement
Implement new or modified programs in selected alpha sites and monitor performance
Serve as liaison between customer support and development staff
Provide training and advanced level of support to customer support and other staff for software modifications and enhancements
Outline and write detailed documentation for software changes and enhancements
Perform quality assurance testing for all software changes including program changes and new enhancements