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Ehr Coordinator Resume

Richmond, VA

SUMMARY:

  • Strong leadership, teambuilding, motivational and organizational skills
  • Extensive knowledge of EHR from training to maintaining on a daily basis
  • Experience with eClinicalWorks EHR
  • Experience with Greenway EHR
  • Experience with PhyMedica EHR
  • Knowledge of Meaningful Use/MIPS/MACRA
  • Entire career entails interaction with pharmacists, medical personnel, upper management
  • Maintain documentation for all product requests and proposed changes
  • Outstanding oral and written communication skills
  • Excellent analytical and problem solving skills

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

EHR Coordinator

Responsibilities:

  • Train medical personnel (physicians, nurses, front desk staff) on the EHR product
  • Develop workflow plans to maximize the utilization of the EHR product
  • Guide medical personnel through the implementation period of their EHR
  • 1st Level Support for software and technical issues for EHR
  • Work with Administrator and Board Members on selection of EHR product
  • Attestation for Meaningful Use Stage 1 year 1 and year 2
  • Knowledge of Meaningful Use Stage 2 requirements
  • Knowledge of Quality Care Programs such as VQCP (HCA) and PQRS/MIPS
  • Participation with an ACO (Accountable Care Organization)
  • Research MU, PQRS, ACO measures in order to explain thoroughly to medical personnel how they can meet them.
  • Develop necessary workflows for clinical staff to meet measurement requirements for programs
  • Produce necessary reports from EHR for current incentive programs

Confidential, Richmond, VA

Implementation Specialist

Responsibilities:

  • Train medical personnel (physicians, billers, coders) on the Confidential EHR product
  • Guide medical personnel through the implementation period of their EHR
  • Support medical personnel on the product for the 30 - 90 day implementation period
  • Troubleshoot and support medical personnel on the EHR product
  • Supervisor of the support staff

Confidential, Richmond, VA

Implementation Specialist

Responsibilities:

  • Guide medical personnel (physicians, billers, coders) through the implementation period
  • Assist medical personnel with enrollment agreements for payers
  • Train medical personnel on the claims management product
  • Support medical personnel on the product for the 30-45 day implementation period
  • Troubleshoot any issues with medical claims when uploaded into the claims management system
  • Assist with medical personnel with EDI of their insurance claims

Confidential, Glen Allen, VA

Quality Assurance Analyst

Responsibilities:

  • Test software enhancements for Medical Billing System
  • Ensure that enhancements are tested and ready for production in a timely manner
  • Assist with help desk calls from clients on issues that arise
  • Assist clients and familiarize them with new enhancements to existing applications
  • Assist in design of new web based project(s)

Confidential, Glen Allen, VA

Quality Assurance/Software Tester/Implementation/Support Technician

Responsibilities:

  • Primary contact for all enhancement requests for software products
  • Develop detailed specifications for each software enhancement to be submitted for approval by product development staff
  • Work with the appropriate development staff to coordinate implementation of each enhancement
  • Implement new or modified programs in selected alpha sites and monitor performance
  • Serve as liaison between customer support and development staff
  • Provide training and advanced level of support to customer support and other staff for software modifications and enhancements
  • Outline and write detailed documentation for software changes and enhancements
  • Perform quality assurance testing for all software changes including program changes and new enhancements

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