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Software Quality - Validation Lead Resume

Alpharetta, GA

PROFESSIONAL SUMMARY:

Quality Assurance Professional with expertise in software testing and application support. Additional skills include requirements analysis, documentation, and process management. Adaptive communication style combined with strengths in planning and problem solving has resulted in repeated success in improving quality and reducing cost and risk.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Software Quality - Validation Lead

Responsibilities:

  • Developed test estimates, test plans, and test cases for each project
  • Contributed to, and validated user story acceptance criteria; established traceability from requirements to test cases to ensure test coverage
  • Provided demonstrations of the developed software to user community, supported user acceptance testing (UAT), and provided application support to customers post-production
  • Used Stratitude Zen tool for managing and tracing requirements, test cases, and defects for each sprint release
  • Used Salesforce Apex Data Loader, Salesforce Workbench, and SQL Server Management Studio for back-end data validation and manipulation
  • Used MS SharePoint and Slack for project collaboration

Confidential, Alpharetta, GA

Quality Assurance Engineer

Responsibilities:

  • Developed test scope and plan for each assigned project
  • Created, executed, and maintained test cases for user interface based on user story requirements; ApTest Manager used for test case management and test results reporting
  • Created, executed, and maintained Apache Groovy test scripts for API testing
  • Maintained both local and remote shared virtual machines for Java-based web testing including Windows and Mac OS X (Unix) platforms
  • Used Apache Tomcat to deploy Java Servlets and JSPs to test environments
  • Used Sauce Labs testing tools and emulators for cross browser compatibility tests which included Internet Explorer, Chrome, and Firefox browsers
  • Used Bugzilla as the issue tracking tool to manage and drive resolution of defects discovered while executing test cases
  • Managed activities of offshore (remote) contractor personnel assigned to projects
  • Communicated project status and progress to project stakeholders on a regular basis
  • Used Atlassian Confluence for project collaboration
  • Used Apache Subversion (SVN) for code and document version control
  • Provided application support to customers post-production

Confidential, Alpharetta, GA

Senior Quality Assurance Analyst

Responsibilities:

  • Function and regression tested a variety of web-based, client/server applications
  • Supported User Acceptance Testing (UAT) performed by internal and external customers
  • Provided post-production validation services during deployment, then partnered with production support organization to provide ongoing post-production customer support
  • Used Quality Center to develop and maintain test cases and track defects to closure
  • Used Tool for Oracle Application Developers (TOAD) to manage and validate back-end data

Confidential, Alpharetta, GA

Senior Project Manager

Responsibilities:

  • Managed cross-departmental software development Engineering Process Group (EPG) to streamline and consolidate templates, processes, and standards resulting in consistency amongst development organizations and a higher process adoption rate
  • Reduced cost of maintaining process assets by developing a single, centralized web-based process repository using MS SharePoint that was shared by all business units
  • Improved process adherence rates by standardizing the communications for the ongoing process improvements to the organization, resulting in better understanding of expectations for use

Quality Assurance Advisor

Confidential

Responsibilities:

  • Provided internal process compliance auditing services for two business units to measure and support compliance to the seven CMMI Level 2 process areas
  • Enabled the organization in attaining CMMI goals by establishing quality assurance standards, plans, strategies, and measurements necessary to provide the level and quality of auditing services required
  • Managed deviation requests and non-conformance corrective action activities throughout the software development life cycle.
  • Implemented continuous process audits and work product reviews throughout the full software development life cycle allowing non-conformance issues to be identified and corrected early in the life cycle
  • Continuously assessed and improved processes based upon audit results, customer feedback, and best practices research

Confidential, Norcross, GA

Quality Assurance Analyst

Responsibilities:

  • Led a cross-departmental quality assurance collaboration forum for the purpose of sharing knowledge and resources across the organization
  • Reduced cost and risk, and increased quality and consistency by automating the regression testing of a web-based bill payment front-end application, and built Structured Query Language (SQL) scripts to manage test data and validate transactions on the back-end; worked with project team members to identify and prioritize the test cases to be automated
  • Derived test cases from requirements developed by Business Analysts; worked closely with all project stakeholders to review detailed test cases to ensure complete and accurate testing coverage
  • Used Six Sigma methods to determine root causes of software failures during the Construction phase of the Software Development Life Cycle (SDLC)
  • Used IBM Rational Unified Process (RUP) tools to manage test cases and automate execution

Business/Quality Analyst

Confidential

Responsibilities:

  • Established, documented, and maintained the quality assurance standards, policies, and processes for the group’s published Software Development Life Cycle (SDLC) methodology package, which resulted in improved consistency, quality, and reusability of project deliverables
  • Documented and maintained software test standards and procedures for various types of testing including unit, integration, performance, functional, system, regression, and user acceptance testing
  • Managed short-term client engagement projects throughout the software development life cycle in a rapid application development environment
  • Worked with external customers as an advocate to establish their requirements and manage expectations; used IBM Rational Unified Process (RUP) tools to document and manage requirements
  • Researched and documented custom solutions with development team
  • Tested custom developed software throughout the full software development life cycle prior to distribution to client; and then with the client after the software was integrated into their environment

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