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Quality Assurance Analyst Resume

Warwick, RI


  • Seasoned IT professional with over 20 years of experience in Information Systems applications.
  • Business Analyst on several large mainframe COBOL applications successfully migrated to DataStage and/or Business Objects platform.
  • Used Microsoft Word, Excel, PowerPoint, Visio, Access, and Project for project documentation.
  • Conducted meetings with business owners to understand the business needs, documented requirements and specifications, and designed high level system flows.
  • Insured other team members completed their tasks and monitored project deliverables.
  • Performed research to assist in project scope development, requirements definition, and proposed changes when necessary.
  • Created test plans, testing criteria, user acceptance cases, and deployment to production plans.
  • Single Point of Contact for the Business Objects XI application - defect tracking, customer inquiry, deployment approvals and scheduling, facilitate weekly development team meetings, enhancement tracking, weekly statistics and status
  • Liaison between business community and onshore and offshore development team
  • Business Analyst on large and small projects which completed on-time and on-budget
  • Development Services department lead creating process documents and department documentation.
  • Software Development Life Cycle: Project Initiation Documents, Business Requirements Documents, Systems Design Specifications, User Acceptance Criteria/Test Case Scenarios, Change Control Documents, Program Specifications, Implementation Plans
  • Modified application to reduce execution time from over 12 hours to under 20 minutes
  • Third party software installation and integration


Confidential, Warwick, RI

Quality Assurance Analyst


  • Self taught tools used for quality assurance validation - WinSCP, PuTTY, Bash, HeidiSCP, VMware, Snagit, and ExamDiff.
  • Self taught proprietary application.
  • Attended daily Scrums and completed several Sprints

Confidential, Providence, RI

Software Development Advisor


  • Business Analyst on numerous large and medium applications covering the full spectrum of the life cycle development process: gathering and documenting business requirements; designing system flows; Business Object XI report specifications; user testing acceptance criteria; data mapping; test scenario cases; writing implementation plans; and change control process when requirements changed.
  • Data mapping; database designs; and Business Object XI application point of contact for business owners and on-shore and offshore technical staff;

Confidential, Providence RI

Application Development Specialist


  • Create and/or modify applications based upon customer requirements; resolve application incidents; create, code, and unit test small to large work efforts
  • Business Analyst on small to large work efforts; peer SDLC document review and approval; development services department procedures creation; SQL review.

Confidential, Providence RI

Programmer Analyst


  • Code COBOL program from specs; write COBOL program specifications; design and write program specifications for small and medium applications review test results with business help deploy to production environment.

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