TECHNICAL SKILLS

• Methodologies/Test Methods: RUP, AGILE, Waterfall, White Box, Black Box, Regression, Integration, UAT
• Business Modeling/Test Tools: QTP, Rational, HPQC, WinRunner/Test Director, Rational ClearCase/Requisite Pro, Compuware QA Director/Hiperstation, Test Complete, Q - Test
• Project Management: MS Suite, SharePoint, JIRA, Version One
• Languages / Technology: C++, SQL, COBOL, Assembler, CICS, VB, .NET, JAVA, Oracle
• Industries: OLO, Leasing,, Retail, Insurance and Telecom, Credit Card, Trading, .Com

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Lead QA Engineer

Responsibilities:

• Create testing documents for Online ordering application.
• Create and execute test cases using Q-test Tool.
• Report defects in JIRA tool.
• Participate in daily standup meetings.
• Participate in project documentation meetings.
• Work with team to collect and identify functional, technical, and business requirements.
• Assist junior level QA in creating and upholding QA processes.

Tools: / Technologies: Windows, .NET

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Create testing documents for Blood Bank automation project.
• Create and execute test cases per Project Specifications.
• Report defects in defect tracking tool.
• Participate in daily standup meetings.
• Participate in project documentation meetings.
• Work with team to collect and identify functional, technical, and business requirements.
• Coordinate with technology and business teams for review and signoff of requirements.
• Assist junior level QA in creating and upholding QA processes.

Tools: / Technologies: Windows, Java, C-sharp

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Create test cases in HPQC for Dealer Tool Project.
• Execute test cases per acceptance criteria.
• Verify Portal changes in QA, Staging, IT and Production environments
• Report defects in JIRA and Version One
• Create QA deployment documents
• Participate in daily SCRUM meetings.
• Participate in bi-weekly sprint planning meetings.
• Assist QA manager in creating and upholding QA processes.
• Managing /Onboarding junior level QA resources.

Tools: / Technologies: Windows, JIRA, Java, .NET, XML

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Develop test strategies and devise test plans to meet business requirements.
• Identify the tasks and resources needed to ensure software meets requirements before go-live date.
• Create test processes: test automation, QA process, performance testing and regression testing.
• Develop Test Plans, Test Requirements and Test Cases.
• Create implementation schedule for releases.
• Manage walkthrough’s for release items and release documentation.

Tools: / Technologies: Windows, JIRA, Java, .NET, XML

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Manage off shore QA team.
• Plan, organize, document and lead testing efforts for multiple projects.
• Represent QA in Inter department meetings.
• Develop testing assignments and monitor progress to ensure that QA is meeting aggressive schedules.
• Develop, design and maintain appropriate test documentation: Quality Plans, Test Plans, Test Requirements and Test Cases.
• Engage with Developers to re-create and correct defects.
• Drive identification and implementation of ideas for team process improvements.

Tools: / Technologies: Windows, Excel, SQL, SharePoint, DB2, ASP, Java, .NET, XML

Confidential, Chicago, IL

QA Contractor

Responsibilities:

• Manually test front and back end web based dental application.
• Manage off shore QA team of four.
• Analyze data and code during white box testing.
• Execute Shell scripts and SQL queries to retrieve data from data base.
• Resolve problems identified during testing.
• Create test scripts for system per related requirements and designs.
• Report defects found during all phases of testing using Rational Clear Quest.
• Create/Update SQL queries to retrieve test data for testing application.

Tools: / Technologies: MS-Word, Excel, SQL, DB2, Shell, HTML, .NET 2.0, ASP, Java, Rational Toolset, Clear Case, Clear Quest, AS40

Confidential, Chicago, IL

Senior Application QA Engineer

Responsibilities:

• Lead Analytics Regression team to formulate new automated VB scripts for web based system.
• Prepare QA requirements document and test plans according to each business requirement.
• Identify and create test cases from user requirements.
• Conduct testing using Test Complete automated testing tool for front end financial application.
• Prepare maintenance documents for defects, processes and enhancements for quarterly releases.
• Analyze data patterns during white box testing.

Tools: / Technologies: Word, Excel, Traceability Matrix, SQL, JAVA, .NET, TestComplete, Twiki documentation, RPD Defect management tool

Confidential, Chicago, IL

Lead QA

Responsibilities:

• Prepare test plans and test cases for white box testing of telecom application.
• Manage offshore QA team members.
• Assist other team members on organizing test plans for UAT testing.
• Write/Update SQL queries to retrieve data from SQL server databases.
• Conduct testing using Test Director and in-house manual testing tools.
• Lead the UAT cycle to verify complete and rigorous testing of requirements.
• Identify and create Use Cases from user requirements
• Prepare a comprehensive Business Requirement Document.

Tools: / Technologies: MS-Word, Excel, Access, Power Point, SQL, Traceability Matrix, Test Director, SQL Server, SharePoint, HTML, .NET, JAVA

Confidential, Chicago, IL

QA Contractor

Responsibilities:

• Verify course content, scoring, and overall functionality of a web-based learning system.
• Write test plans based on functional specifications for front and back end testing.
• Create test scripts to support test plans for white box testing.
• Re-test the original problems identified during all phases of testing.
• Log and track defects in Test Director during all phases of testing.
• Manage team in test-case generation, test execution, test result analysis, tracking and bug reporting.
• Prepare testing application design with systems team.
• Coordinate the onshore and offshore teams for test designs and test procedures.

Tools: / Technologies: MS-Visio, Word, Excel, Power Point, .NET, HTML/DHTML, SQL, Oracle, Clear Quest, Clear Case

Confidential, Naperville, IL

Lead QA Analyst

Responsibilities:

• Coordinate and analyze test plans, test scenarios, user acceptance conditions and test requirements.
• Work with clients to collect and identify functional, technical, and business requirements.
• Analyze existing testing and business requirements.
• Coordinate with technology and business teams for review and signoff of requirements.
• Assist with application deployments.
• Work with the development team to communicate requirements, defects and enhancements.
• Create test scenarios for HIPAA requirements and compliancy.
• Identify major electronic claims transmission problems.
• Write testing documentation for EDI X12 transactions 834,835, 837, 820 and 270.
• Prepare maintenance documents for defects and enhancements.

Tools: / Technologies / Methods: Rational Rose, Requisite Pro, MS-Word, MS-Excel, Test Director, Crystal Reports, SQL, HTML, .Net 2.0

Confidential, Chicago, IL

Lead QA Analyst

Responsibilities:

• Test GUI functionality according to the guidelines of the test plans.
• Lead test team in creating the originally regression test bed.
• Execute regression testing, system testing, Integration testing, stress testing and functional testing using Mercury tool suite.
• Ensure projects are delivered on time and within budget.
• Work closely with Business teams in determining requirements, timelines and development in Claims systems.
• Engaged in business analysis with developers and project managers to resolve issues within the business.
• Develop the UAT plan and conducted walkthroughs for end users.
• Train new staff on the QA SOP’s process and system architecture.
• Conduct weekly status meetings and ensured the progress of work as per deadlines for each release.

Tools: / Technologies: Mercury Tools, RUP, Test Director, QTP, .NET, Java, FTL, HTML, XML, VB Script

Confidential, Chicago, IL

Lead Developer/Project Leader

Responsibilities:

• Maintain and support Assembler Code for the claims payment system.
• Develop software programs for Illinois - Texas claims system merger.
• Manage and update databases related to IRS reporting of claims.
• Assisted the system architect in preparing application designs.
• Lead projects, allocated and managed resources.
• Manage the work of junior staff.
• Develop and manage all appropriate project management documents.
• Create project plan, resource estimates and project budgets.

Tools: / Technologies: COBOL, DB2, CICS, SQL, XML, MS Word, Excel, Power Point, Test Director, RUP