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Software Quality Assurance Resume

SUMMARY

  • Expertise in Software Quality Assurance and Test Management in Investment Banking, Insurance, Telecom, Payroll.
  • HP Certified professional on UFT (formerly HP QTP) & ALM (formerly HP QC)
  • Experience Managing onshore & offshore QA team
  • Single point of contact between business, development and QA teams for all offshore/on - shore issues.
  • Review vendor estimates, framework design, code quality & track progress; Defining and implementing Automation processes & designing standard templates
  • Extensive hands on experience in Manual Testing and Test Automation (UFT/QTP).
  • Developed Automation Framework from scratch.
  • Involved in Code Reviews, Script development, Test script execution, Documentation and Result Analysis.
  • Worked briefly on other Test Automation Tools like Selenium Web Driver, RFT, TestComplete
  • Well versed with TestNG, ANT
  • Five years of experience in Investment Banking domain. Worked on FX, OTC Notifications, SWIFT
  • Extensive experience in reviewing and understanding of Business & Testing requirements and writing detailed Test Strategy, Test Plans, Test Cases, and Test Scripts.
  • Extensive experience in Test Management Tools like TestDirector, Quality Center (ALM), RQM,
  • Used Quality Centre, Rally, Team Track, and Jira for defect management and change tracking.
  • Extensive working Experience in using testing methods like Functional, Regression, Integration, System, Security, Initialization, Usability, Database, Smoke/Sanity, End to End and User Acceptance Testing (UAT).
  • Developing Test plan, Defect Management, Defect Triage, Traceability Matrix
  • Estimations, Work allocation & progress monitoring and reporting.
  • In-depth knowledge of Software Development Life Cycle & methodologies Agile (Scrum) & V-Model.
  • Project closure and providing QA sign off for project deliverables.
  • Expertise on tools - ALM/Quality center (QC), SQL Querying (working with Ms SQL Server 2008), Rational Quality Manager, Clear Quest, and Bugzilla.
  • Expertise in writing complex SQL Queries for extracting and validating data from the database (Oracle and SQL Server).

TECHNICAL SKILLS

Defect Management tools: Quality Centre, Rational Quality Manager, Bugzilla, Clear Quest, and Rally

Automation tool: QTP

Database: Oracle

Query Language: SQL

Database tool: Toad, PL/SQL

Programming Language: VBScript

PROFESSIONAL EXPERIENCE

Confidential

Software Quality Assurance

Responsibilities:

  • Identifying/defining scope for Automation testing for new features/modules.
  • Estimations & feasibility study of test cases.
  • Using ALM as the Test Repository to store Requirements, BPTs, track Automation Progress
  • Test Cases mapping with the BPT in ALM
  • Mapping BPTs with the User stories in ALM
  • Tracking the automation progress & coverage
  • Created New BPTs to test User Stories/Test Cases
  • Maintenance of Existing BPTs
  • Framework Design creation (BPT Framework) & Developing Test Scripts
  • Development and Execution of Automation Test Scripts.
  • Develop New Business Components
  • Fix Existing Component Issues
  • Involved in reviewing, analyzing and improving the existing test automation framework.
  • Perform Code Reviews & Merging code.
  • Analyze BPT Failures / Regression Analysis
  • Managing Automation maintenance efforts
  • Process Improvement
  • Provide Weekend Production Support
  • Raise Defects in Rally and follow up on it until closure
  • Create Test clients for automation

Environment: QTP/UFT 12.54, QC/ALM 12.21, Rally, Selenium Web Driver, VB Script, Java Script

Confidential

Software Quality Assurance

Responsibilities:

  • Responsible for Test Planning, Test Execution, Automation & Defects Management.
  • Managing offshore QA team (2-3 members).
  • Conduct and participate in reviews (Functional specifications, Design Specifications, Test Plans, Test Estimations, High Level Test Scenarios, Detailed Test Cases, Test Scripts and Status Reports.
  • Acting as a single point of contact between business, development and QA teams for all offshore/on-shore issues.
  • Managing QA efforts for multiple ongoing projects.
  • Defining test criteria, project schedules and base line the Test Plan with the help of project meetings and walkthroughs.
  • Developing Master Test Plan & defining the QA tasks for all the projects. Customizing the scope of various QA activities based on nature of projects.
  • Analyzing the business and functional requirements of the application and developing detailed Test plan and Test Strategy.
  • Representing QA in the defect triage meetings.
  • Conducting Causal Analysis and Resolution CAR & Root Cause Analysis.
  • Project Health Check: Senior Management Review Reports
  • Quality Process Index QPI Audits.
  • Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project.
  • Carried out defect tracking using Team Track.
  • Worked with SQL queries.
  • Defect Management, Root Cause Analysis & Causal Analysis and Resolution
  • Used SDLC (System Development Life Cycle) methodologies like V-Model and the waterfall.
  • Extensively involved in Regression Testing, System Testing, Integration Testing, UAT testing, Installation testing.
  • Worked on different database like Oracle & SQL Server.
  • Framework Maintenance
  • Test Script Development
  • Tracking the automation progress & coverage.

Environment: QTP/UFT, VB Script, QC/ALM, Sybase, TOAD, Putty, WinSCP

Confidential

System Analyst

Responsibilities:

  • Interacting with Business & Technology team during requirement gathering phase. Interacted with Technical Lead to understand the design and technical specifications.
  • Coordinating with Third Party vendors viz BlackRock Aladdin, Confidential .
  • Master Test Plan creation.
  • Testing the data from the sources at different points like the Data Feed Validation, Enrichment and Testing the data through the UI when transformed and via DBO into UI.
  • Participation in Integration Testing (integrating the data feed from sources) and System Testing (Testing the Transformed/Enriched data/Cancellation & Amendment of existing transactions).
  • Database Testing, worked with MS SQL for querying data using SQL queries.
  • Creating test data for Testing Data Validation and Data Enrichment.
  • Defect Management and Reporting.
  • Test Data Management
  • Risk/Issues/Dependencies Reporting
  • Involved in Automation tool selection
  • Framework development using VB Scripting and UFT/QTP
  • Test Script Development
  • Tracking the automation progress & coverage.
  • Analyzing the results and Report Failures
  • Feasibility Analysis and Code Management

Environment: QTP/UFT, VB Script, QC/ALM, SQL Server, TOAD, Rally, Putty

Confidential

QA Lead

Responsibilities:

  • Leading and managing offshore QA team (6 members).
  • BRD/FSD walkthroughs & Mentoring team members.
  • Interacting with Business/Product teams, Development teams to understand the requirements/schedule.
  • Responsible for providing L0 & L1 estimates.
  • Resource Utilization, Work Allocation, prioritizing tasks
  • Responsible for the creation of Master Test Plan.
  • Tracking progress and Status Reporting.
  • Involved in creation of Test scenario, Test Cases and Traceability Matrix.
  • Responsible for conducting Test Scenario and Test Case Reviews and Tracking the review comments to closure.
  • Performed Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, System Testing.
  • Represented QA in the Defect Triage meeting and tracking defects to closure.
  • Represented QA team in Core Team meetings to provide QA status and highlight critical issues
  • Impeding Testing.
  • Involved in Requirement gathering for Automation
  • Involved in Automation tool selection
  • Participated in Framework development
  • Tracking the Automation progress & coverage.
  • Primarily responsible for Test script Development & Code Reviews (VB scripting)
  • Primarily responsible for Analyzing the results and Report Failures
  • Feasibility Analysis/Code Management

Environment: QTP/UFT, VB Script, QC/ALM, RFT, Test Complete, JAVA Script, RQM

Confidential

Test Lead

Responsibilities:

  • Worked as a single point of contact and SME at offshore
  • Responsible for Identifying Test Cases for regression, prioritizing them and guiding the team in Testing the same
  • Worked closely with the Business Analyst to clarify requirements. Interacted with Technical Lead to understand the design and technical specifications
  • Providing inputs for creation of Master Test Plan
  • Responsible for creating Test Scenarios, Test Cases and Maintaining Traceability Matrix
  • Monitoring, Controlling and Reporting Project Progress
  • Test Case Execution
  • Reporting Defects
  • Involved in Functional Testing, Regression Testing, Smoke Testing, Sanity Testing, Database Testing

Environment: Rational Quality Manager (RQM), Clear Quest, MS office, PL/SQL Dev, Oracle9i

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