EXPERIENCE SUMMARY:

• Having 13.5 years of experience in the Information Technology which includes 9.5 years in Software Development & Support using HP PPM (previously Mercury ITG / Kintana) and HP Quality Center/ALM.
• As part of the assignments, have been involved in Requirement gathering & analysis, Functional Studies, Application Maintenance and configuration, Development, Technical Support and Unit Testing. Working as a SME for QC/ALM implementation.
• Experience in Installing, Standardizing, Configuring and upgrading Quality Center / Application Lifecycle Management starting from recommendation, installation and customization including authentication setup. Worked as a team lead and project co - ordinator from onsite with timely deliverables and agile project management.
• Having experience on performing version and patch upgrade of Confidential tool e.g. HP PPM 7.5 to HP PPM 9.14, Mercury Quality Center 9.0 to HP Quality Center 10.0 (Windows environment and MS - SQL as DB) and then migrate to ALM 11.0 and 11.52 (Linux environment with Oracle as DB) .
• Intensive knowledge on HP PPM (ITG) Modules like Demand Management- Request Type, Workflows, Reports, Portlets etc., Change Management- Packages, Object Types etc.
• Worked on ITG Request Type and Workflow system and used Demand Management & Change Management to automate the software development life cycle.
• Intensive exposure in all modules of HP PPM a) Demand Management b) Portfolio Management c) Program Management d) Project Management e) Time Management f) Resource Management h) Deployment Management.
• Used Deployment / Change Management module of PPM/ITG using packages, object types and environments to deploy codes to different instances from one central repository (Harvest).

TECHNICAL SKILLS:

Operating Systems: Windows 98/XP/2000, Windows Server 2003,Windows 7 Professioinal, Unix, Linux98/XP/2000, Windows Server 2003, Unix, Linux

Databases: Oracle 11g, SQL Server 2005, MySql, Ms- Access 2007

Programming Languages: PL/SQL, C, C++, Foxpro

Other GUI Tools: Nagios, Hobbit, HEAT, Remedy, COGNOS, uCMDB

HP Business Technology Optimization (BTO) Tools: HP PPM 9.14 (ITG / Kintana), ALM 11/11.52, HP QC 10.0, 9.0

Scripting Languages: HTML, DHTML, ASP, VBScript, JavaScript, PHP

Graphic User Interfaces: Visual Basic 6, D2K

Quality Systems and Practices: CVS, Harvest, PICCT Tool

PROFESSIONAL EXPERIENCE:

Confidential

Operating System: Windows Server 2003

Tools: ITG6.0 / HP PPM 7.5, SQL, PL/SQL

HP PPM / QC Consultant

Responsibilities:

• PPMC 7.5 Assessment phase and in the upgrade of the ITG environment from ITG 6.0 to PPMC 7.1, 7.5 SP3.
• The high level assessment of the current environment i.e. ITG 6.0.
• Determining the complexity of the configuration, customization and reporting functionalities.
• Assessing all the Out Of the Box Integrations like Siebel, Net Cool & Data Cube.
• Assessing the current Hardware and Software licenses & databases.
• Evaluating the new usage requirements & system compatibility with the upgrade.
• The upgrade implementation, working on the impact scripts, testing and deploy.
• Documenting the functional document, design document, build document and lessons learned document for the upgrade as deliverables.

Confidential

Operating System: Windows Server 2003

Tools: HP PPM 7.5, SQL, PL/SQL

HP PPM / QC Consultant

Responsibilities:

• Requirement Analysis
• Design and create Portlets
• Configure the existing workflows as per requirements
• Unit Testing and coordinating with technology users until deployed to production
• Work on PPM - QC integration with requirement module setup

Confidential

Operating System: Windows Server 2003

Tools: Quality Center 9.0 / 10.0 & HP PPM 7.5, SQL, PL/SQL, VBScript

HP PPM Consultant / Quality Center Admin

Responsibilities:

• Analysis and recommendations as per the existing environment
• Installing & Customizing QC 10.0 in Dev and Prod environment
• Configure fields and code as per recommended functionality
• Coordinating with users for issues and raising Service Requests with HP on need basis

Confidential

Operating System: Windows Server 2003

Tools: HP PPM / ALM-QC Sr.Consultant

Responsibilities:

• Analysis and recommendations as per the existing environment
• Configure fields, workflows and code as per recommended functionality
• Requirement gathering from the stakeholders
• Prepare JSP reports based on the requirements
• Help the team in PPM 9.14 upgrade activities
• Quality Center / ALM Admin activities
• Install & configure ALM in Linux for QA and Prod instances
• Migration from MS SQl Server 2005 to Oracle 11g(QC 10.0 Upgrade to ALM 11.0)
• Upgrade i.e. Migrate/Restore projects from ALM11.0 to ALM 11.52
• Analyze & customize ALM projects as per recommendations
• Work on Project & Portfolio Management v9.14 Operational & Release tickets
• Documenting the functional, design & build document
• Work on Integration of ALM with the compatible applications suite
• Coordinating with HP, the product company, for support on need basis
• Day to day co-ordination with client and updating monthly Senior Management Report

Confidential

Operating System: Unix

Tools: Nagios, Hobbit, Demantra, Heat, Unix, Oracle, QC 9.0

Team Lead

Responsibilities:

• Requirement Analysis
• Design and create Portlets
• Configure the existing workflows as per requirements
• Unit Testing and coordinating with technology users until deployed to production

Confidential

Operating System: Unix

Tools: ITG 6.0 / Unix / PL/SQL

Deployment Engineer

Responsibilities:

• Execute deployments using ITG 6.0 for specific application codes for different
• Technology environments
• Design, develop, test, deliver and maintain workflows, object types, environments related to specific application codes for different
• Administration of Object Migrator environment including users, privileges, patches resource utilization etc. and assesses Impact Analysis for enhancements in existing workflows.
• Coordinate with the technology users in testing and then deploying until production

Confidential

Operating System: Unix

Tools: /Technology ITG 6.0, SQL

Module Lead

Responsibilities:

• Configured Workflows & Request Types as per the requirement
• Configured portlets for the pictorial dashboard view for the PMOs and reports to have a static consolidated data view for top level management.
• Implemented levels of security at different stages where user approver has different privileges.

Confidential

Operating System: Unix

Tools: ITG 6.0 / Unix

Module Lead

Responsibilities:

• Customizing ITG Object Types, Environments and Workflow.
• Implement levels of security at different stages for different levels of users.
• Coordinating with the BI Migration team for any migration failure issues in production environment and resolving it.