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Qa Analyst/tester Resume

Portsmouth, NH


To grow with a progressive and forward thinking team where I can contribute my knowledge of Software Quality Assurance and testing web based applications in order to help the team efficiently and quality focused.


Testing Tools: ALM11.0, Quick Test Professional 9.0,WinRunner 8.0,ClearQuest 7.1, QualityCenter9.0

Operating systems: Windows 7, Windows Vista, Windows 2000/XP, UNIX, Linux

Databases: Oracle, MS SQL Server

Other Tools: VBScript, JavaScript, MS - SharePoint, MS-Office, MS-Excel.


Confidential, Portsmouth, NH

QA Analyst/Tester


  • Review and Analyze the BRD and FRS documents to understand the monthly Enhancements changes being implemented to Confidential application.
  • Performed Functional, Regression, Smoke and prod release testing.
  • Performed Functional and Non Functional testing of different functional areas via HP ALM Test execution tool and responsible for updating/maintaining automated Regression test cases.
  • Performed Mobile device testing using Perfecto/Sauce labs tool on iPhone, Android and iPad devices for Confidential mobile app.
  • Executed Web Service testing using SoapUI.Worked on the Windows 10 OS companywide migration as a key contributor to test all telephony application functionalities to ensure compatibility with the Windows 10 platform.
  • Participated in Agile transition meetings from existing Waterfall methodology. Identified functional areas that can be used for Scrum/Agile test suites for Monthly Regression Testing.
  • Worked with Cross Functional test teams like Billing, Publishing teams to provide test data for downstream application testing and also help in identifying issues found during testing.
  • Performed Cross Browser testing for CF- Confidential application on Chrome, Firefox and IE.
  • Performed Confidential application testing using Avaya Softphone desktop application that links hard phone with computer to mimic regular phone functionality and provide more details via interaction with CSW application.
  • Responsible for maintaining User data via Informatica to add delete and update CSR Agent roles based on user LDAP settings.
  • Responsible for verifying backend test data by executing simple SLQ Joins using Teradata and DB Visualizer tools for different functional areas with Confidential .

Environment: ALM12.0, DB Visualizer9.5.1, Informatica, Teradata , Java1.5.17, QTP, MS Excel, JIRA, Selenium, SoapUI, Perfecto, Sauce labs.

Confidential, Falmouth, ME

QA Analyst


  • Review and Analyze BRD, FRD specs using Master Copy Deck (MCD) and Wire frame Spec written as per Confidential Evergreen Standards/processes.
  • Performed Functional, Regression, Sanity, Smoke and Prod release testing for different Confidential websites in Online Digital Channels group for both English and French web portals.
  • Performed Functional and Non Functional testing of different functional areas via HP ALM Test execution tool.
  • Performed Cross Browser testing using different Browsers like IE, 8,9,10,11,Chrome, Safari and Firebox.
  • Performed Accessibility testing on IE Browsers to verify the Keyboard/Mouse actions are being performed as well as verified the HTML Tagging via IDE or Source Code.
  • Raised Defect Tickets in ALM Defect module for issues found during test execution and sent them to Lead Analyst for ticket assignment to IT Development for fix.
  • Reviewed Confidential Software Change Request (SCR) Management tool for all software change related tickets and analyzed the testing scope and wrote test cases in ALM based on Function Requirement doc.
  • Attend Weekly Status meeting and Daily Testing Status meeting with Lead and provide overall testing status on both Daily/Weekly basis to keep management informed about the project testing status

Environment: ALM11.52, Oracle 10, Java1.5.17, QTP, MS Excel, Gemini

Confidential, Dover, NH

QA Analyst


  • Build, Maintain and update Automated Regression Rating Tests built into Unified Rating Database ( Confidential ) for Rate Validation testing using ALM Testing Tool.
  • Analyze Requirements for Monthly project updates and Strategic projects for new programs being built into Confidential application.
  • Responsible to match Confidential Application Rate Tests with Manual Rater Excel Macros using VBA.Application Rater mocks rating logic built into CGI Ratabase tool.
  • Responsible for Daily Rate Regression test execution, Monthly State Review rate change test execution and New Rate/Life Cycle Test Case development for Auto, Home and Motorcycle Line of Business in Confidential .
  • Run, Debug and Open ALM Defect tickets for QTP automation test script issues and Mantis Defect Tickets for Front End Application issues.
  • Daily Standup meeting to review monthly rate change tickets and daily test planning and prioritize as per test schedule for Monthly Change Request ticket signoff.
  • Worked on Underwriting KB Testing using SAPPT (Service App Test Tool) which is a in-house web services testing tool using XMLs for input conditions to test.

Environment: ALM11.0, Oracle 10, Java1.5.17, Mantis, QTP, MS Excel, Selenium.

Confidential, Roseland NJ

QA Manual Tester


  • Performed back end database testing using PL/SQL against Oracle Database for data validation
  • Reviewed Object Model to develop queries for data validation.
  • Performed front-end UI validation as per Business Requirements.
  • Reported any defects through Defect Tracking System.
  • Provide Daily/Weekly testing status to team lead and escalate and issues found during testing.

Confidential, NJ

QA Manual Tester


  • Analyze System Requirements & developed test cases for Functional and Regression testing.
  • Testing of new business, Renewals Sales System in conjunction with Registration Module.
  • Executing Acceptance / End-to-End Regression testing and Back End testing by executing SQL queries on DB2 Database.
  • Executed automated test scripts using Test Director and Win Runner and later moved to Quality Center/Quick Test Pro (QTP) 9.0.
  • Participated in meetings with the business users & developers to resolve the issues.
  • Tracking and maintaining bug reports by using Mercury Quality Centre 9.0
  • Followed traceability matrix to ensure requirement coverage.
  • Prepared status reports and discuss in weekly status meetings.

Environment: Java Environment (J2EE/Web Logic), ORACLE, DB2, Test Director 8.0, Quality Center 9.0.


Technical Project Coordinator


  • Designed the database using SQL Server and Created GUI using Dream weaver and user input were validated using VBScript.
  • Defined the Document Type Definitions (DTD) and generated the XML documents at the server side using ASP.Net and Document Object Model (DOM).
  • Developed XSL sheets and transformed the XML documents.

Environment: ASP.Net, VB.Net, C#. Net, SQL Server, XML.

Software Trainee



  • Designed and developed a dynamic web-based job center portal for the Confidential .
  • Designed and developed the client side forms using ASP.

Environment: VB.Net, SQL.

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