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Software Quality Assurance Engineer Resume

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Emeryville, CA

SUMMARY

Obtain a position as a QA Engineer that utilizes my professional experience and provides an opportunity for further growth.

TECHNICAL SKILLS

  • Solid understanding of QA test methodologies;
  • Black and gray box testing of mobile, Client - Server and Web based applications (conducted system, functional, regression, stress/performance, compatibility, acceptance tests at all development stages);
  • Experience writing test plans and test cases;
  • Experience working with bug tracking databases (Microsoft Test Manager, Quality Center, Bugzilla, ClearQuest, Lotus Notes) including installation and customization;
  • Good technical knowledge of Web and Clients-Server application architecture and relational databases such as Oracle and MS SQL Server;
  • Strong familiarization with Windows, MAC, Linux;
  • Proficiency with IE, Firefox, Chrome, Safari, Opera;
  • Experience with Microsoft Test Manager, Selenium IDE, Apache JMeter, TOAD, WinBench, WinStone, HTML Validator, WebAnalyzer;
  • Understanding of current HTML/CSS standards, HTML/CSS coding, fundamentals of JavaScript and SQL;
  • Experience with Adobe Dreamweaver CS3 and Photoshop CS3;
  • Experience with Google Analytics, SalesForce, Drupal, Wordpress, ActiveProspect, DART for Publishers (DFP);
  • Excellent leadership and interpersonal skills;
  • Established ability to work well under pressure as a member of a team or individually;
  • Self-motivated and possess ability to motivate others;
  • Detail oriented, reliable, highly adaptable with a genuine desire to achieve and excel.

PROFESSIONAL EXPERIENCE

Software Quality Assurance Engineer

Confidential, Emeryville, CA

Responsibilities:

  • Performed black-box testing of an electronic medical record (EMR) and billing software for dialysis providers;
  • Reviewed and analyzed system functional specifications, Confidential design documents, developed and executing detailed test cases;
  • Performed database testing with SQL queries to verify data integrity;
  • Created detailed bug reports using Quality Center, verified bug fixes;
  • Worked closely with developers and other quality assurance engineers to address quality problems in a proactive manner;
  • Self-managed testing workload for testing multiple systems in various phases of development to meet deadlines.

Software Quality Assurance Engineer

Confidential, San Francisco, CA

Responsibilities:

  • Worked closely with Sales, Marketing, and Business teams on defining and implementation of SalesForce and DFP-based internal tools and tool features;
  • Participated in walkthroughs and meetings with the development team;
  • Was involved in setting up test environments;
  • Created detailed test plans and test cases;
  • Was responsible for all aspects of multiple applications testing including unit, functionality, cross-browser, and regression;
  • Created and executed automated test scripts using Selenium IDE and Apache JMeter;
  • Created and executed SQL queries for data validation;
  • Reported and managed software issues using Bugzilla;
  • Performed regression testing of software updates before posting Confidential to Production;
  • Was responsible for setting up weekly Newsletters using MailChimp;
  • Was responsible for adding new content to Drupal-based websites;
  • Was responsible for multiple special projects assigned by management staff.

Software Test Engineer

Confidential, San Francisco, CA

Responsibilities:

  • Executed tests for Telephony via Interactive Voice Response (IVR) and Web based applications for clinical trials and post-marketing surveillance programs;
  • Self-managed testing workload for testing multiple systems in various phases of development to meet deadlines;
  • Documented traceability between testing and system requirements documentation;
  • Created and executed detailed test plans and test cases;
  • Created and managed bug reports, and reported testing status to project teams;
  • Created and executed SQL queries for data validation;
  • Participated in re-evaluating the test strategy to adjust for new information, changing risks, shifting priorities.

Office Administrator/Software Tester

Confidential, Benicia, CA

Responsibilities:

  • Reviewed and analyzed system functional specifications, developed, and implemented test plans and test cases;
  • Worked with an offshore team and team lead, assigned tasks to offshore team members;
  • Performed ad-hock and regression testing of system components under aggressive release schedules;
  • Generated detailed bug reports;
  • Verified fixed bugs against new releases;
  • Wrote and validated SQL queries for backend testing;
  • Responded to customer support calls and emails, offering guidance and instructions.

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