Software Quality Assurance Engineer Resume
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Emeryville, CA
SUMMARY
Obtain a position as a QA Engineer that utilizes my professional experience and provides an opportunity for further growth.
TECHNICAL SKILLS
- Solid understanding of QA test methodologies;
- Black and gray box testing of mobile, Client - Server and Web based applications (conducted system, functional, regression, stress/performance, compatibility, acceptance tests at all development stages);
- Experience writing test plans and test cases;
- Experience working with bug tracking databases (Microsoft Test Manager, Quality Center, Bugzilla, ClearQuest, Lotus Notes) including installation and customization;
- Good technical knowledge of Web and Clients-Server application architecture and relational databases such as Oracle and MS SQL Server;
- Strong familiarization with Windows, MAC, Linux;
- Proficiency with IE, Firefox, Chrome, Safari, Opera;
- Experience with Microsoft Test Manager, Selenium IDE, Apache JMeter, TOAD, WinBench, WinStone, HTML Validator, WebAnalyzer;
- Understanding of current HTML/CSS standards, HTML/CSS coding, fundamentals of JavaScript and SQL;
- Experience with Adobe Dreamweaver CS3 and Photoshop CS3;
- Experience with Google Analytics, SalesForce, Drupal, Wordpress, ActiveProspect, DART for Publishers (DFP);
- Excellent leadership and interpersonal skills;
- Established ability to work well under pressure as a member of a team or individually;
- Self-motivated and possess ability to motivate others;
- Detail oriented, reliable, highly adaptable with a genuine desire to achieve and excel.
PROFESSIONAL EXPERIENCE
Software Quality Assurance Engineer
Confidential, Emeryville, CA
Responsibilities:
- Performed black-box testing of an electronic medical record (EMR) and billing software for dialysis providers;
- Reviewed and analyzed system functional specifications, Confidential design documents, developed and executing detailed test cases;
- Performed database testing with SQL queries to verify data integrity;
- Created detailed bug reports using Quality Center, verified bug fixes;
- Worked closely with developers and other quality assurance engineers to address quality problems in a proactive manner;
- Self-managed testing workload for testing multiple systems in various phases of development to meet deadlines.
Software Quality Assurance Engineer
Confidential, San Francisco, CA
Responsibilities:
- Worked closely with Sales, Marketing, and Business teams on defining and implementation of SalesForce and DFP-based internal tools and tool features;
- Participated in walkthroughs and meetings with the development team;
- Was involved in setting up test environments;
- Created detailed test plans and test cases;
- Was responsible for all aspects of multiple applications testing including unit, functionality, cross-browser, and regression;
- Created and executed automated test scripts using Selenium IDE and Apache JMeter;
- Created and executed SQL queries for data validation;
- Reported and managed software issues using Bugzilla;
- Performed regression testing of software updates before posting Confidential to Production;
- Was responsible for setting up weekly Newsletters using MailChimp;
- Was responsible for adding new content to Drupal-based websites;
- Was responsible for multiple special projects assigned by management staff.
Software Test Engineer
Confidential, San Francisco, CA
Responsibilities:
- Executed tests for Telephony via Interactive Voice Response (IVR) and Web based applications for clinical trials and post-marketing surveillance programs;
- Self-managed testing workload for testing multiple systems in various phases of development to meet deadlines;
- Documented traceability between testing and system requirements documentation;
- Created and executed detailed test plans and test cases;
- Created and managed bug reports, and reported testing status to project teams;
- Created and executed SQL queries for data validation;
- Participated in re-evaluating the test strategy to adjust for new information, changing risks, shifting priorities.
Office Administrator/Software Tester
Confidential, Benicia, CA
Responsibilities:
- Reviewed and analyzed system functional specifications, developed, and implemented test plans and test cases;
- Worked with an offshore team and team lead, assigned tasks to offshore team members;
- Performed ad-hock and regression testing of system components under aggressive release schedules;
- Generated detailed bug reports;
- Verified fixed bugs against new releases;
- Wrote and validated SQL queries for backend testing;
- Responded to customer support calls and emails, offering guidance and instructions.