SUMMARY:

• Over 12 years experience working in the IT industry.
• Strong experience in manual testing for Financial Services.
• Proficient in functional, negative, regression, system integration testing.
• Excellent communication skills, self starter, quick learner, team player.
• Strong experience in Waterfall, SDLC and Experience with Agile Methodologies

Technical Skills Summary:

Languages/Software: SQL, DB2, MS Office, Crystal Reports 8i & 10i

Tools: HP Quality Center 11.5,Visual Studio 2008(TFS), Cucumber/Ruby, QMF, Toad, Sharepoint

Databases: Sybase, Oracle, SQLBase, MS SQL Server 2000

Operating Systems: Windows 95/98/2000/7, NT, ME, and XP

Hardware/Protocols: IBM PC and IBM 3090 Mainframe, 3270 Mainframe

PROFESSIONAL EXPERIENCE:

Senior/Lead QA Analyst

Confidential

Responsibilities:

• Responsible for estimating all testing efforts after project scope meetings
• Organized and planned Testing kickoff meetings
• Participated in review of Functional Requirements and Technical Designs with BSAs and Developers
• Analyzed project requirements and technical specifications to provide estimates, create test plans and test cases
• Created Test Cases, Test scripts and also Execution of scripts in HP Quality Center
• Worked very closely with vendors during testing in creation of Physical Debit test cards, requesting POS transactions and establishing connections between vendor and HNB test regions.
• Worked very closely with vendors for escalation and resolution of issues during testing
• Responsible for testing all ATM and Debit Cards transactions in the ATM lab for all projects
• Worked closely with BSAs and business users to understand requirements and gather information for testing
• Responsible for creation and co - ordination of testing data for other impacted areas and downstream testing including Business and UAT testers
• Ensure QA processes are followed and are audit compliant
• Organized and planned daily Defect and Status Reports meetings with project teams and Vendors
• Distributed project status reports with project teams
• Managed time and testing efforts of contractors
• Trained contractors on ATM and Debit Cards Business Rules and Vendor Applications
• Participated in Project Go No Go meetings
• Participated in various project pilot releases before full roll out to the public
• Participated in production implementation verification; being accountable for validating data quality and testing support through warranty period

Environment: HP Quality Center 11.5, QMF, TN3270 Mainframe, Passport
 

QA Analyst

Confidential, New Albany, OH

Responsibilities:

• Working with an automated testing framework developing automated tests that are created from English specifications.
• Planned, developed and executed test cases using business requirements documentation
• Participated in Business Analyst review meetings to understand user requirements
• Worked within an Agile Methodology
• Participated in daily standup meetings to give updates on statuses and weekly defect meetings.

Environment: Ruby, Cucumber, WatirCraft, 

Confidential, Columbus, OH

QA Analyst

Responsibilities:

• Planned, developed and executed test cases using business requirements and technical design documentation
• Participated in Business/Development meetings to understand user requirements
• Order test data from CAST for preparation of testing
• Wrote numerous defects and attended defect meetings to discuss status.
• Worked with developers, BAs to discuss defects found to resolve issues.

Environment: HP Quality Center, TN3270 Mainframe SBS), Teller Express

Confidential

QA Analyst

Responsibilities:

• Planned, developed and executed test cases using requirements documentation
• Executed scripts in Image that are X9 transactions and ensure transactions are memoed in SBS (mainframe backend). Analyzed and documented downstream flow of Image X9 transactions once batch process is run.
• Wrote numerous defects and attended defect meetings to discuss status.
• Worked with developers, BAs to discuss defects found to resolve issues.

Environment: HP Quality Center, TN3270 Mainframe SBS), Teller Express

Confidential

Quality Control Analyst

Responsibilities:

• Created step by step documents to assist with testing of Transaction Routing Services (TRS) applications.
• Updated and executed numerous regression test scripts
• Developed and executed test cases, test approach documents, and attended daily defect status meetings to give updates.
• Executed basic Unix commands to bring up/down servers TRS applications and tracked logs to find out server crash reasons.
• Executed JCL, and SQL statements to query data to assist with testing TRS applications.
• Created MICR (info line at bottom of a check) decks to be printed then read and scanned on check sorter.
• Created and edited test x9.37 files to be processed through VPC (Virtual Processing Center).
• Updated and created data in PCF (Process Control Facility) that houses processing instructions for bank and clients.

Environment: Mercury Quality Center, Toad, TN3270 Mainframe, X9Viewer All My Papers, VEdit, F-Secure SSH Client

Quality Control Analyst

Confidential

Responsibilities:

• Authored and executed numerous test scripts, and recorded multiple defects.
• Attended daily defect meetings and provided status reports during application testing.
• Assisted QC Lead with development of test plan and defect reports for defect review meetings.
• Tested various reports used within Service Center application.
• Assisted with creating reporting requirements being converted from Peregrine AssetCenter 4.2.1 to 4.3.2.
• Developed SQL reports and views of JPMC Technology Asset Inventories stored in Peregrine AssetCenter and tested reports and views against data in Peregrine AssetCenter.

Environment: Mercury Quality Center, Crystal Reports 10, MS SQL Server 2000 Query Analyzer, Peregrine Asset Center 4.2.1&4.3.2, Peregrine ServiceCenter, MS Excel

Quality Assurance Support Specialist

Confidential, Columbus, OH

Responsibilities:

• Designed and developed reports and tickets using Crystal Reports
• Responsible for discussing new software requirements with clients, authoring test scripts for new software, and providing daily status reports during testing of application.
• Attended business and developer meetings to gather testing criteria, and relayed current testing concerns.
• Solved software and database problems encountered by users.

Environment: Crystal Report 8, Test Director, Sybase, SQLTalk, SQLBase, and Oracle

System Support Specialist/Vehicle Scale Software

Confidential

Responsibilities:

• Installed and configured vehicle scale software for end-users and clients.
• Trained all new users on how to use software including printing tickets and creating reports.
• Answered client questions regarding capabilities of software.

Environment: Crystal Report 8, Test Director, Sybase, SQLTalk, SQLBase, and Oracle