SUMMARY

• Having experience in the field of IT consulting, working as QA Analyst in diverse domains such as banking, life insurance, pharmaceutical, medical diagnostic, electric power transmission, student loan and state government health care with specialization in web application, database and mobile app testing.
• Information technology consultant with expertise in QA, Development, and Production support roles in implementation of business and technical solutions.
• Expertise in analyzing business requirements, designed test strategies, developing test plans, test cases, summary reports and involved in all stages of Software Lifecycle in a project.
• Strong in requirement management, documentation, report analysis, business analysis, work flow design, coding, testing and defect reporting.
• Extensive work experience with Rational Suite tools, Quality Center /ALM and Jira.
• Full life cycle experience in Quality Assurance, including Black box, GUI, functional, system, integration, database, regression, smoke testing, user acceptance, and end to end testing of both client - server and web-based applications.
• Expertise in web application testing by using web services and in-depth knowledge of data analysis, database design, Oracle SQL and SQL testing.
• Working experience in an AGILE and Waterfall environment. Extensive working knowledge on Offshore - Onsite model.
• Having strong analytical, troubleshooting and problem solving skills. Ability to identify and resolve problems when necessary.
• Ability to interact with system end-users to troubleshoot and resolve reported issues.
• Ability to clearly communicate both orally and in writing with technical and non-technical personnel.
• Exceptional time management skills, ability to work independently as well as in a team and quick in learning new skills.

TECHNICAL SKILLS

Testing tools: ALM, Mercury Quality Center 10, RTC (Rational Team Concert), RQM (Rational Quality Manager), Rational SiteLoad, TestManager, RequisitePro, Clear quest, QTP 10, Selenium WebDriver, Silk Central Test Manager, Load Runner, WinRunner, Test Director, SoapUI, TFS

Scripting: Java Script and VB script

Languages: Java, SQL, PL/SQL, MySQL, .NET, HTML, XML, XSL

GUI Tools: SQR 3/4/6, Oracle Developer/2000 Forms 6i &Reports, Graphics and SQL*PLUS, Visual Basic 6.0, JUnit Test Harness

Databases: Oracle 9i/10g, IBM DB2, SQL Server Management Studio 2008, MS Access

ETL Tools: Informatica Power Center Workflow Monitor 8.6, AbInitio, DTS (Data Transformation Services), SSIS (SQL Server Integration Services)

ERP: Oracle EBS (Accounts Payable, Purchasing, i-Procurement)

CRM: Salesforce CRM, Veeva CRM (iRep and VBioPharma)

Reporting Tools: Cognos, Crystal Reports, Business Objects, Oracle Reports, OBIEE Reports,SSRS

Operating Systems: Windows 7/XP/2000/NT, UNIX, Linux, Mainframes, iOS

Bug Tracking Tools: Jira, Rational Clear Quest, Quality Center 10 (ALM), WebsupportOATi tool

Products: Performance + (CEC), Fiserv (EzApp), Life PRO v14, UpsideContract (EMC)

Other Tools: Toad 10.5, Toad for Data Analyst 2.5, Netezza, MS-Office, Windiff, Beyond Compare, XML-Spy, SnagIT, SSH Tectia Client 3.2 (SSH Secure File Transfer),PuTTY, ProClarity Professional 6.3

PROFESSIONAL EXPERIENCE

Confidential - Indianapolis, IN

Sr. QA Analyst / Tester

Responsibilities:

• Working on Eligibility Determination Services automated system solution development, configuration, implementation, and maintenance services to support the Indiana programs providing TANF (Cash), SNAP (Food Stamps), Health Care coverage and other related eligibility services. This project will be referred as the Indiana Eligibility Determination Services System (IEDSS).
• Working with business unit stakeholders to assist in the discovery and writing of use cases and test scenarios.
• Coordinated testing efforts, identifying business cases to be tested and develop test scripts.
• Analyzing user requirement documents and developing test plan which includes test objectives, test strategies, test environment, test priorities, test cases etc.
• Generating requirements traceability matrix and summarizing test reports.
• My daily task includes defining tasks, allocating resources, establishing milestones, prioritizing work and product defects and communicating status during the product release cycle.
• Developing and executing FACTS test scripts in Rational Quality Manager (RQM) based on the business requirements and logging issue tickets in Rational Team Concert (RTC)/Jazz.
• Coordinating functional, system, integration, and regression testing. Attending the business requirements meetings and performing the impact analysis.
• Managing end-to-end testing of impacted processes to ensure business functional readiness.
• Created and executed functional automation scripts using Java, Selenium WebDriver.
• Validated FACTS, SNAP and Health Care cases in the IEDSS system.
• Developing SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted.
• Validating the XMLs and worked on web services testing by using SOAP UI tool.
• Identifying defects and interacting with developers to resolve technical issues.
• Working on multiple projects simultaneously and point of contact for reporting activities.
• Interacting with application users and performing User Acceptance Testing (UAT).
• Monitor test script execution, report defects and documented. Researching unexpected results to identify root cause and respond accordingly.
• Providing reports and test results and accurate testing progress on a daily basis to test manager.

Environment: Rational Team Concert (RTC), Rational Quality Manager (RQM), RTC, Selenium WebDriver, Cognos, Oracle, Mainframe, XML, SOAP UI, SharePoint

Confidential, Fishers, IN

Sr. QA Analyst and Mobile app tester

Responsibilities:

• Working on NCW student loan repayment options project on web and mobile app.
• Creating test plans utilizing the customer request documents for identifying specific business requirements to be translated into technical solutions.
• Developing and executing Test Scripts in ALM based on the business requirements.
• Performing functional, integration, regression and report testing.
• Managing end-to-end testing of impacted processes to ensure business functional readiness.
• Identify, report, and documents risks associated with testing, as well as facilitate meetings pertaining to product requirement to ensure effective communication.
• Participating in daily and weekly testing status review meetings.
• Researching unexpected results to identify root cause and respond accordingly.
• Communicating all situations to manager regarding test results and coordinating training efforts.

Environment: Informatica, HP ALM, Keynote(Mobile Testing Enterprise Studio 8.5), XML, Windows, Java, SQL Server, Mainframe, MS-office.

Confidential, Indianapolis, IN

Senior Verification Engineer

Responsibilities:

• Analyzing user requirement document and developing test plan, which includes test objectives, test strategies, test environment, test priorities, test cases and communicating status during the product release cycle.
• Creating test plans utilizing the customer request documents for identifying specific business requirements to be translated into technical solutions.
• Developed and executed Test Scripts in ALM, based on the business requirements.
• Coordinating functional, integration, regression, report and UAT testing.
• Having in-depth knowledge of data analysis, database design, Oracle SQL and SQL testing.
• Developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements. Researching unexpected results to identify root cause and respond accordingly.
• Worked on Baltic and Caspian projects. Testing mobile app (BlueNile) and medical devices.
• Working on Davis Web 2.1 project testing Calypso (Aviva Insight / Performa Insight /Insight pump), Aviva Nano medical devices.
• Demonstrated responsibility for deployment / completion of the project to ensure success.
• Communicating all situations to manager regarding testing activities and coordinate training efforts.

Environment: QC/ALM, IOS, Jira, Android,VB.net, Multiple Web Browsers (Firefox, Chrome, Safari, IE), IBM Rational Suite, Excel

Confidential, Indianapolis, IN

Sr. QA Analyst / Curam Tester

Responsibilities:

• Working on Indiana Eligibility Modernization Project (IEMP) and using FACTS (Family Assistance and Care through Technology Services), ICES systems (Indiana Client Eligibility System) and testing Curam web application and Matrics Cognos report testing.
• Working with business unit stakeholders to assist in the discovery and writing of use cases and test scenarios.
• Working in Agile environment and coordinated testing efforts, identifying business cases to be tested and develop test scripts.
• Analyzing user requirement documents and developing test plan which includes test objectives, test strategies, test environment, test priorities, test cases etc.
• Generating Requirements Traceability Matrix and Summarizing Test Reports.
• My daily task includes defining tasks, allocating resources, establishing milestones, prioritizing work and product defects and communicating status during the product release cycle.
• Developing and executing FACTS project test scripts in Rational Quality Manager (RQM) based on the business requirements and logging an issue tickets in Rational Team Concert (RTC).
• Coordinating functional, system, integration, and regression testing for Curam application software.
• Attending the business requirements meetings and performing the impact analysis.
• Managing end-to-end testing of impacted processes to ensure business functional readiness
• Validated FACTS cases which are created in the Curam application with the ICES Mainframe system.
• Performing backend testing by writing SQL queries to validate the data in database for Metrics Cognos reporting project.
• Developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted.
• Validating the XMLs and worked on web services testing by using SOAP UI tool.
• Identifying defects and interacting with developers to resolve technical issues in the Curam application.
• Working on multiple projects simultaneously and point of contact for all testing activities.
• Interacting with Curam application users and performing User Acceptance Testing (UAT).
• Providing reports and test results and accurate testing progress on a daily basis to test manager.

Environment: IBM Curam V6, Rational Team Concert (RTC), Rational Quality Manager (RQM), Informatica, Cognos, SQL Server 2008, DB2, Java, XML, SOAP UI, Mainframe, Windows7, SharePoint

Confidential

Sr. QA Analyst

Responsibilities:

• Created test plans utilizing the customer request documents for identifying specific business requirements to be translated into technical solutions.
• Turned these requirements into scripts using the established set of testing tools.
• Hands full of experience in creating requirements traceability matrix and test summary reports
• Rich experience in defining tasks, allocating resources, establishing milestones, prioritizing work and product defects and communicating status during the product release cycle.
• Coordinating functional, integration, regression, report testing and UAT.
• Developed and executed test scripts in Mercury Quality Center based on the business requirements.
• Writing and executing SQL queries to verify that data has been moved from WebTrans to DART System.
• Verifying inbound (PSS System) Oracle DB and outbound (WebTrans) SQL Server DB systems.
• Involved in all facets of QA process and testing the web applications in standalone systems.
• Identifying, reporting, and documenting risks associated with testing as well as facilitated meetings pertaining to product requirements.
• Logging, tracking and resolution of issues and defects in WebsupportOATi defect tracking tool.
• Providing daily and weekly status updates showing the progress of the testing effort and open issues to be resolved in the review meetings.

Environment: Quality Center 10, WebsupportOATi defect tracking tool, Informatica, SQL Server 2008, Toad for Oracle, SOAP UI, Java, ASP.net, Windows7, SharePoint, MS-Office