SUMMARY

• My objective is to work in a challenging position within your company. To utilize and strengthen my skills that will give me ample opportunity for growth as well as contribute to the productivity of the company.
• I have been a Business Analyst, Quality Assurance Analyst and Programmer on various sized projects, with different complexities. In my years as an IT professional I have had different levels of interaction with our clients. I have worked on and learned many different technologies.
• I have 16 years of experience using SQL across all my projects.
• I have 16 years of manual testing experience. . I have overseen multiple phases of testing during the implementation of my projects. These phases include system testing, application product testing, integrated product testing, functional testing, regression testing, and UAT testing.
• I have 3 years of IBM TSO, using SAS/Batch JCL experience. I have 1 year of Oracle development in Oracle 9i.
• I have 6 months of XML programming and 3 months of Java programming. I have 6 months of Wynsure application development and configuration. I have worked on various enterprise systems for various clients
• I have 2 years of SQL Server experience in SQL Server 2005, 2008 and 2010. I have 6 months of A/S 400 experience.
• I have 2 years using various versions of Crystal Reports. I have lead various projects of different sizes consisting of as many as 2 QA to 6 QA on a projects.
• I have 3 years of Automation testing using Selenium and QTP and 4 years of using SOAP UI in testing efforts.
• I have 11 years working with Project management systems such as HP Quality Center, Version 1, Rally, and Jira
• I have 2 years of experience testing in Guidewire. I was involved in various LOB implementations as well the customization of a documents solution. As part of the documents solution developed skills using ImageRight 5.4 and 3.4 as well as a custom service of ECM printer.

PROFESSIONAL EXPERIENCE

Confidential

Consultant

Responsibilities:

• Serve as a liaison between core business groups and information technology
• Worked with Product owner to develop and document user stories, use cases, features, and requirements in support of applications.
• Translated the requirements into detailed test cases
• Create and review test plans across multiple projects, using risk - based approach.
• Review test cases and other testing artifacts created by other team members for completeness and accuracy.
• Contribute to test data strategy and create complex, reusable test data sets.
• Troubleshoot defects or environment issues and facilitate remediation.
• Escalate issues which cannot be resolved by the team.
• Troubleshoot production issues and bring them to quick resolution.
• Use SOAPUI in integration test execution and verification when UI component wasn’t available for downstream teams like STAT D20 and Backfill.
• Conduct systems test in QA environments.
• Conduct regression testing in UAT environment.
• Create and maintain test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in Confluence, and Jira
• Verified data on ether SQL server or DB2 tables.
• Test various client customizations done for Guidewire 7

Confidential

QA Project Lead

Responsibilities:

• Serve as a liaison between core business groups and information technology
• Worked with Product owner to develop and document user stories, use cases, features, and requirements in support of applications.
• Translated the requirements into detailed test cases.
• Drive test deliverables on a project basis being responsive to schedule and quality requirements.
• Create and review test plans across multiple projects, using risk-based approach.
• Review test cases and other testing artifacts created by other team members for completeness and accuracy.
• Analyze and manage software defect reports, participate in defect meetings.
• Contribute to test data strategy and create complex, reusable test data sets.
• Troubleshoot defects or environment issues and facilitate remediation.
• Provide guidance to the team based on management direction.
• Escalate issues which cannot be resolved by the team.
• Provide effective communication regarding accomplishments, issues, objectives, initiatives and performance to plan
• Mentor Jr. Associates. Provided feedback to manager on associate progress
• Troubleshoot production issues and bring them to quick resolution.
• Use SOAPUI, AWS. SQLServer, Testrails in test execution and verification.
• Conduct systems test in QA environments.
• Conduct regression testing in UAT environment.
• Create and maintain test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in Jira

Confidential

QA Lead

Responsibilities:

• Serve as a liaison between core business groups and information technology
• Drive test deliverables on a project basis being responsive to schedule and quality requirements.
• Create and review test plans across multiple projects, using risk-based approach.
• Review test cases and other testing artifacts created by other team members for completeness and accuracy.
• Analyze and manage software defect reports, participate in defect meetings.
• Contribute to test data strategy and create complex, reusable test data sets.
• Troubleshoot defects or environment issues and facilitate remediation.
• Provide guidance to the team based on management direction.
• Escalate issues which cannot be resolved by the team.
• Provide effective communication regarding accomplishments, issues, objectives, initiatives and performance to plan
• Mentor Jr. Associates. Provided feedback to manager on associate progress
• Worked with Product owner to develop and document user stories, use cases, features, and requirements in support of applications.
• Translated the requirements into detailed test cases.

Senior Software QA Analyst

Responsibilities:

• Responsible for executing existing test plans and test cases for products and/or internal applications on Client’s Website
• Responsible for verifying data on Sterling Order Management System.
• Responsible for verifying data sent to and received from 3rd party services such as CAP.
• Responsible for using external systems to simulate request and responses such as SOAP UI.
• Create and maintain test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in Version 1, Rally, or Jira
• Review user test/requirement documentation for accuracy and clarity.
• Follow established process for defect tracking and reporting, including logging defects in a detailed and reproducible way.
• Represent QA on cross-functional project teams.
• Provide daily status reports.
• Estimate testing requirements for input into planning efforts.
• Conduct systems test in QA environments.
• Conduct regression testing in UAT environment.
• Responsible for creating and tracking defects in Bugzilla.
• Automation testing using Selenium

Confidential

eCommerce QA Analyst

Responsibilities:

• Responsible for executing existing test plans and test cases for products and/or internal applications on WCS front end application and BS2 (Kiosk) system.
• Responsible for verifying data on Sterling Order Management System.
• Create and maintain test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in HP Quality Center.
• Assist in the development of automated test scripts using QTP.
• Review user test/requirement documentation for accuracy and clarity.
• Follow established process for defect tracking and reporting, including logging defects in a detailed and reproducible way.
• Represent QA on cross-functional project teams.
• Follow the SDLC as directed by QA Manager or Director of Development.
• Establish and maintain productive relationships with Development and other applicable departments.
• Provide weekly status reports.
• Estimate testing requirements for input into planning efforts.
• Conduct systems test in QA environments.
• Conduct regression testiing in UAT environment.
• Participated in requirement gathering, gap analysis, technical design, scope, and test plan walk through meetings with various key players for the project.
• Create and maintain test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in HP Quality Center

Team Lead

Confidential

Responsibilities:

• Assigned task to Jr associates. Monitored their progress. Reported progress to manager.
• Mentor Jr. Associates. Provided feedback to manager on associate progress
• Provide status reports to management for testing task
• Provide status report to management for defect tracking

Confidential

Software QA Analyst

Responsibilities:

• Responsible for testing of software/system enhancements, modifications and new releases for quality and functionality including initial system testing for fixes and enhancements and regression testing.
• Work with users to develop testing strategy, and developed test plans, testing grids and identify test data.
• Conducted manual fun ctional and regression testing.
• Worked with users on user acceptance testing of all big implementations.
• Assisted developers in unit testing.
• Lead requirements gathering sessions with users.
• Participated in design and testing reviews with users and developers.
• Work with developers to ensure that any changes to production software execute accurately and do not adversely impact existing production processing.
• Ensure that documentation for system changes exists and is adequate to describe and instruct end users of any new or corrected functionality.
• Create Business Requirement Documentation when such documentation doesn’t exist.
• Trained users on new functionality, and provided production support to users.
• Worked with programmers to ensure implementation of new code was done up to spec with no adverse effects to the system.
• Provided on call production support.
• Coordinated release testing activities after implementation.
• Conduct systems test in QA environments.
• Conduct regression testing in UAT environment.
• Participated in requirement gathering, gap analysis, technical design, scope, and test plan walk through meetings with various key players for the project.