SUMMARY

• Over 9 years of experience as a Quality Assurance Test Engineer and Analyst. Skilled in Testing Client/Server, Networking and Web based applications across Multi - Platforms. Confident and dedicated individual with a team spirit and high adaptability to various work environments
• Strong Expertise in the creation of Test Plans, Test Cases from the Requirements Document.
• Well versed in Testing Life Cycle (TLC) - phases include: Test planning, Test design, Test data identification, Risk and Impact analysis, mitigation planning, performing test and Defect management.
• Execution of Test Cases and Automating Tests using QTP and Win Runner and used Load runner for stress test.
• Experience in writing Technical Documentation and performing Analysis, Black Box testing, Functionality Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing (UAT), End-to-End Testing, Database Testing using SQL and Soak Testing.
• Proficiency in Defect management, including Defect creation, modification, tracking, and reporting using Industry standard Tools like Test Director, QC, PVCS and Remedy.
• Dedicated to any assigned activity, have the spirit of completing the given task in specified deadline.
• Capable of working both independently as well as in a team.

TECHNICAL SKILLS

Languages: SQL and HTML

Testing Tools: Win Runner 6.5/7.0/7.5,Silk,QTP 9.0,Load runner.

Web Servers: IIS, Apache Tomcat

RDBMS: SQL Server 7.0/2000/2005 , Oracle (8i), MS Access2000, MySQL

Operating Systems: MS-DOS, LINUX, Windows 95/98/NT/2000/XP, UNIX

Defect Tracking: Test Director 7.6/8.0, Jira, Quality Center 9.1/10, PVCS and Remedy, CMIS

Others: MS Excel, MS Word, MS Power point, Adobe Acrobat, Install Shield, Test Director, TOAD, MS-Query Analyzer

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Lead QA

Responsibilities:

• Participated in writing Test Plans and test cases in Quality Center.
• Worked on monthly and prepaid customer’s transactions.
• Validated customer bills and purchases receipts.
• Involved in validation of products like voice, SMS, data, video, hotspot etc.
• Tested different kind of online payment methods like Credit, Debit, Gift Cards, Check and Cash.
• Validated device purchases and Letters validations and perform Security Testing.
• Involved in database testing.
• Verified UNIX Server logs for failures and created support tickets. Used to follow up with different teams to resolve the support tickets.
• Tested API using SOUP UI to check different scenario’s to verify data flow accuracy by comparing UI and DB.
• Arranged and Attended daily status calls, demo session and provided constructive feedback.
• Defects tracked and recorded in QC bug tracking tool and followed with developers.
• Worked with Developers and Support to resolve Production Issues.
• Worked on Wholesale Ordering for Mobile and Wire line side with deferent Business Applications for Wholesale Ordering, Service Request, Deferent Broadband products for Wholesale application.

Environment: SQL for TOAD, Unix, Windows 9, Java, SOUP UI XML, Quality Center, MS-Word, MS-Excel, MS Outlook and Various Browsers.

Confidential, Westlake, TX

Lead QA Engineer

Responsibilities:

• Participated in three different parts of testing (Preprocessing data, ETL and User Interface).
• Prepared preprocessing data files and executed using preprocessing scripts. The preprocessing files used to contain data related to CLLI-GIS, ANA links and LTE nodes.
• Executed ETL jobs to load data into databases.
• Validated ETL processed database data with preprocessed files data.
• Written Validation SQL Queries.
• Tested LTE topology visualization GEO view (User Interface EPC and IMS Nodes), Layer4 view, Layer 2/3 and MPLS cloud view and interconnections between them.
• Tested LTE topology visualization Tool in different browsers like IE8, IE9, Chrome, and Firefox.
• Verified server logs for application errors and resolved issues with the help of developers.
• Tested API Testing by using SOUP UI to check deferent scenario’s to verify data flow accurate by comparing UI and DB.
• Attended daily status calls, demo session and provided constructive feedback.
• Defects tracked and recorded in Jira bug tracking tool and followed with developers.
• Performed regular tester activities like test cases creation and regression testing.

Environment: JDK 7, Spring source Tool Suite 2.9.1,JQuery 1.7.2, Backbone.js 0.9.2, Spring MVC 3.1, Spring Batch 2.1.8(Batch/ETL process), Infovis.js 2.0.1, Jackson (JSON) mapper 1.7.1, ArcGIS Online 10, Oracle 11g, SQL Developer 3.1.07,Jira bug tracking tool, Microsoft Visio, UNIX, SOUP UI XML, MS-Word, MS-Excel, MS Outlook and Various Browsers

Confidential, Richardson, TX

Sr. Test Engineer

Responsibilities:

• As a Senior Test Engineer involved Control test and functional and UAT testing.
• Involved creating the Ban's, price plan changes, payments, usage, transfer funds for cell phone customers.
• Involved in writing and reviewing Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data based on the requirement documents and tracked the defects in Quality Center.
• Maintained Inventory through POS.
• Used to verify input XML and the output XML for data transmission from all the systems by Using SOUP UI.
• Interacted with the developers in fixing the problems.
• Interacted with business analysts for constant upgrade of the functional requirements.
• Quality Center used for defect tracking and status updates.
• Performed billing and EOD through ensemble and enabler servers.
• As part of testing used dealer codes to create the customers and changing the customer info and updates.
• Performed the web testing of the application for browser dependency and tested individual web pages and integration between the web pages.
• Tested Backend with SQL Commands on Database by using Toad to validate customer information after creating the customer from ensemble and enabler side.
• Maintained Test Matrix for latest test results information in Excel and coordinated with the QA Manager, business analysts and developers on various issues.
• Participated in QA status (Daily &Weekly) meetings

Environment: AMDOCS Ensemble/Enabler, UNIX, SOUP UI XML, HTML, Oracle, Toad, Quality Center 10.0, MS-Word, MS-Excel, MS Outlook

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• As a quality assurance analyst involved in analysis, prod fallout and work request testing.
• Involved in ARBOR to RIBS Billing Application Migration Testing.
• Wrote detailed test plans and test cases based on business and functional specifications.
• Used to perform development, system, end to end and user acceptance testing for the data services.
• Used to verify input SOUP UI XML and the output XML for data transmission from all the systems. Also used to verify application logs like NCOG, SSP, IVAPP and NSOP etc.
• Interacted with the developers in fixing the problems.
• Interacted with business analysts for constant upgrade of the functional requirements.
• For defect tracking and reporting, CMIS and Remedy tools are used. Quality Center used for defect tracking and status updates.
• Performed Suppression on a pending order for Billing information, Service name and Credit information to check for the updates.
• Performed Address, Telephone Number validations.
• Performed the web testing of the application for browser dependency and tested individual web pages and integration between the web pages.
• Tested Backend with SQL Commands on Database.
• Maintained Test Matrix for latest test results information in Excel and coordinated with the QA Manager, business analysts and developers on various issues.
• Participated in QA status (Daily &Weekly) meetings.

Environment: ASP.NET, C#, XML, HTML, Web logic, Oracle, Java, Lotus Notes, CMIS, MS-Word, MS-Excel, MS-Access, Applets, EJB, Serve lets, LDAP, UNIX, MS Outlook

Confidential, Richardson, TX

QA Analyst

Responsibilities:

• Involved in writing and reviewing Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data based on the requirement documents and tracked the defects in Quality Center.
• Involved in creating the BAN’s using Clarify. Participated the BAN validation to check the Products Published or not
• Involved in Production support system testing to test Rapid Deployment and ERF’s.
• Involved in monitoring the Daemons using AMC and Tiger tool to run billing jobs.
• Participated in Enabler application testing, including monitoring/scheduling of Billing jobs and for retrieval of data using operational jobs.
• Performed User Acceptance testing and Regression testing.
• Verified Input and output XML’s by using SOUP UI for data response accuracy.
• Involved in Updating the Application, Reference Tables using SQL and TOAD.
• Worked with project managers and business owners to facilitate resolution to issues impacting system functionality and performance.
• Involved in running different Billing batch jobs for Bill Preparation, Bill Production & BF
• Escalated different issues through SERF System.
• Participated in Walkthroughs, status, defect review and GO/NO-GO meetings with the Business Analysts, Technical People.
• Generated Invoices by running the Unix jobs. Validated the bills and Document the bills and sent to Business.
• Participated for Saves and Refreshes of databases of Telegence and Enabler.
• Performed System Testing including Functional, Regression, and Performance Testing.

Environment: Windows 2000/NT4.0, Unix, Web Sphere, Web Logic Enabler 6.0, Oracle 8i, TOAD 7.6.0.11, TEST DIRECTOR 7.2, Quality Center 9.1, MS-Office, Lotus Notes 4.6, Clarify, OMS, XACCT, ENABLER, AMC, Tiger Tool