QA Specialist Resume

SUMMARY

Experienced IT professional possessing more than 25 years of experience in all aspects of software testing, programming, project management, and production support.
A proven track record of developing effective testing scripts and cases to locate and report any potential issues and minimize errors or client dissatisfaction.
Skilled in analyzing current processes and strategies to identify and capitalize upon areas of improvement regarding efficiency and cost control.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Hardware: SUN Solaris, PC/NT, Confidential Mainframes (OS 390/z), AIX

Programming Languages: C/C++, SQL/SQLPLUS, HTML, Java, Perl, Apache, JavaScript, HTML, CSS, Python, Selenium

Frameworks: jQuery, AngularJS

Additional Skills: Waterfall and Agile Methodologies

PROFESSIONAL EXPERIENCE

Confidential

QA Specialist

Responsibilities:

Identified and reported any potential bugs or errors within AJAX software applications through the development and execution of comprehensive test cases.
Leveraged test cases and a tracking system for Accessibility Verification Testing to ensure complete compliance with Confidential and federal government standards regarding software accessibility for the disabled.
Supported global deployment for the application by overseeing the timely completion of Global Verification Testing (GVT) and Translation Verification Testing (TVT).

Confidential

Production Support/Data Migration Specialist

Responsibilities:

Delivered comprehensive production support for Mainframe, Windows, and UNIX systems during the seamless migration of data from Pathmark to A&P systems.
Designed and executed effective strategies for Mainframe data extractions while utilizing Perl to develop highly efficient automated data transfer processes.

Test Team Lead

Confidential

Responsibilities:

Utilized hands - on leadership and professional development for Quality Assurance staff .
Directly led teams throughout testing operations involving Confidential ’s Human Resources Operational Data Manager tool.
Acquired the information needed to complete production support for systems using DB2 and LDAP.
Leveraged in-depth test cases to identify any areas of concern or errors within multiple platforms.
Acquired Human Resources data input from multiple sources on a worldwide basis by using Extraction, Transformation, and Load (ETL) applications.

Production Support/Data Migration Specialist

Confidential

Responsibilities:

Created effective resolutions and strategies for any issues discovered on 25+ systems for High Point Insurance during the completion of production support operations.
Directly supported the seamless migration of customer systems through ETL by developing and implementing a C-code preprocessor utilized for processing variable-length EBCDIC binary files on UNIX or PC platforms.

IT Specialist

Confidential

Responsibilities:

Spearheaded the development of performance enhancements which slashed mainframe CPU charges and reduced annual CPU costs by $1.8M within two years.
Identified and capitalized upon an opportunity to reduce annual operating costs by $600K by leading the migration of SAS/C applications from Mainframe to a highly efficient UNIX platform.
Acquired an annual savings of $90K for CPU costs by creating an innovative OS 390 assembler which replaced COBOL string parsing.
Analyzed issues located within Confidential &T’s Universal Billing Edge applications programs to determine the root cause of issues and design effective production support strategies.
Played a key role during the maintenance of production performance and data recovery projects by creating code and scripts based in C, csh, and ksh on an as needed basis.

Confidential

Programmer

Responsibilities:

Ensured the continued success of a testing environment utilized for tracking application module performance throughout the course of multiple releases.
Supported the completion of performance enhancement initiatives through the delivery of CPU-sec/record coefficient data and statistical analyses.
Introduced enhancements within the Capacity Planning software to assist in predicting biller performance.
Controlled the maintenance, upkeep, and stability of the Margevich Division intranet web page.