SUMMARY

• 8+ years of experience in SDLC, Quality Assurance, Verification and Validation of Web Based Application as well as Mobile/Desktop apps.
• Experience in both Manual and Automation Testing.
• Good understanding of Database Design and experience writing SQL queries
• Experience with Quality Center, QTP and Selenium IDE
• Experience in conducting System, Integration, Functional, User - Acceptance Testing (UAT), Database Testing, Web Based Applications Testing, Regression Testing and improvement of QA Process
• Good understanding of standardize testing process and extensive experience in creating project environment in Quality Center which includes Requirement Management, Test Cases, Creating Test Sets, uploading automation scripts, Defect Management and Test Reporting.
• Experienced in digital interactive stand alone experiences in major retail spaces
• Experience in testing and maintaining global e-commerce site

PROFESSIONAL EXPERIENCE

Senior QA Engineer

Confidential, NY

Responsibilities:

• Primarily involved in QA needs for consumer facing interactive experience/ software projects for Verizon Wireless and FiOS.
• Lead/ Own QA responsibilities during all major Verizon wireless destination/smart stores across the US. Task involved traveling to MOA, Chicago, Seattle, Houston, New York, Philadelphia, Canton, Boston and Santa Monica and working in very tight schedule with various Verizon vendors, developers and clients. Managed QA team during these store launched and experience installation.
• Worked closely on all projects with Verizon IT for seamless integration between all environments
• Work directly with developers and project managers to explore the QA scope for the entire projects and write detailed test cases based on BRDs and managed projects from QA aspects
• Based on client feedback work closely with the team to improve UX on projects and make sure all improvements go through rigorous QA practices
• Own entire project’s QA responsibilities for both software and interactive experience and make sure everything is in sync for best customer experience
• Used tools like Jira, Confluence, TestPad and Qtest to write, test cases, technical documents and track issues
• Highly experienced in state of the art interactive technology, that include Microsoft Kinect, Leap Motion, Samsung VR Gear, QR Code integration and iBeacon
• Managed QA for a highly complicated Live streaming (Lady Gaga concert) project ensure the streaming worked for users across all major platforms and followed strict location restrictions
• For VR project tested AEM integration with VR experience and AEM integration with proofHQ
• Performing rigorous testing on responsive design sites across all various devices and performed Load/ Performance testing using JMeter and security testing using Acunetix
• Lead QA tasks on a global e-commerce site to test inventory management, payment processing, order fulfillment and overall performance of the site across all major platforms

QA Engineer

Confidential, NY

Responsibilities:

• Work closely with PMs and producers to examine QA scopes and test steps of various projects
• Test static and rich media banners for major clients in very fast paced environment
• Perform tests at all different levels of SDLC to ensure the highest quality level
• Do full post launch regression tests to make sure all issues have been fixed and implemented across all platforms
• Use Jira as tracking tool and other testing tools like Litmus, Gapcode banner tester, Mindjet etc to be as efficient as possible to deliver the best product and services
• Testing included Google Analytics, JS errors, broken links, UI rendering, API testing and others critical issues
• Thoroughly test E-mail campaigns and newsletters across various E-mail clients and E-mail apps. Doing this by using both Litmus and MailChimp to actually run these e-mail campaigns.
• Ensure websites strictly follows all wireframes and updates before its handed over to the clients. Also QA copy decks when necessary.
• Test cross browsers across various platforms, on desktop and mobile devices as well responsive designs to ensure optimal functional excellence

QA Engineer

Confidential, NY

Responsibilities:

• As a QA engineer analyze Business documentations and write test steps and test cases
• Work with many Pharmaceutical company clients and be in the QA process for their websites
• Use tools like DeviceAnywhere and iOS Simulator to test mobile device applications
• Test E-mail blasts in all major e-mail client apps and verify every detail
• Prepare UAT documents/ tests for many demanding clients at a fast paced environment
• Write documentation when needed based on wireframes and requirements.
• Create wireframes using Adobe Illustrator when needed

QA Lead

Confidential

Responsibilities:

• As a QA lead, manage a small team of testers working on different types of e-readers on various devices and platform
• From the very beginning worked on NookStudy (e-reader/ etextbook reader), manually testing the app at a very fast paced agile development environment
• Test NookStudy in both staging and in production environments simultaneously, constantly testing it against Barnes and Nobel’s vast bank end database server
• Communicate with developers at all levels (front end and back end) on daily basis and point out different issues as soon as they came up
• Log and manage Jira tracking system, update, retest and close tickets as needed.
• Work with PM, Tech lead and Project director to point out any potential issues or make usability suggestions
• Work with Customer service department on various real customer issues and guide them through any issues that they may have with NookStudy application
• Test NookStudy in multiple platforms (Mac and PC) and test huge number of scenarios for documents, titles and DRM titles, rentals to ensure the optimum user experience
• Work with real life college students to get their feedback and passed the data on to the developers
• Test Nook e-reader in both staging and production environment across different platform and mobile devices.
• All tests for both applications are continuously tested rigorously in all aspects from installing, account creation, downloading, UI testing, Load testing, account management (Adobe and BN) etc.
• Write all test cases and steps in HP Quality Center, continuously update new user stories and do regression testing based on these test cases. Every new feature is tested to ensure it hasn’t broken any other previous features this is done carefully by delegating tests to other QA engineers
• Use SQL commands for data verification also create wireframes using Adobe Illustrator

QA Lead

Confidential, NY

Responsibilities:

• Worked directly with Eyeblaster (MediaMind) and Eyewonder hosting services to test rich media banners
• Log and track all bugs using Jira and do retests and regression tests all through web app development. Do 100% post launch regression testing for maintenance and update purposes
• Lead a small team of testers to work on web apps and various projects
• Worked on commercial web app projects such as Stride gum, Benedryl and Pepcid (max my dream). Wrote test cases and lead a team of testers to ensure the highest quality and worked closely with third party developers on some of these projects
• All tests done across different browsers in Mac and PC (8 browsers in total) using VM environment as well