RF Drive Test Technician Resume Baltimore, DC - Hire IT People

TECHNICAL SKILLS:

RF Tools: TEMS, DataPro, XCAL, QXDM, PCTEL, Microsoft Streets and Trips, Actix

Software: Microsoft Office (Access, Word, Excel, Power Point, Outlook), Adobe Applications

Operating Systems: Windows 98, 2000, XP, Vista, Windows 7, Mac OS Leopard and Newer

OTHER SKILLS:

Assisting customers in a professional and respectful manner, responding to emails and calls
Maintaining complex filing system; alphabetical, numerical, and chronological, maintaining a neat and comfortable environment, acting as an alternative telephone correspondence
Organizing and maintaining diaries, memos and making appointments, a personal reminder for schedule and programs
Fluent in Vietnamese and English

WORK EXPERIENCE:

RF Drive Test Technician

Confidential, Baltimore, DC

Responsibilities:

Perform Cluster Drives on all technologies (LTE, VOLTE, GSM, and WCDMA), Single Site Verifications, Handover Testing, Site Troubleshooting, Coverage Drives, and Confidential customer complaints.
Responsibilities included distributing daily work to other team members, Setting up and testing new equipment and software, Converting drive routes, and providing technical support
Use TEMS to capture data
Trained Engineers in software and equipment used for TEMS testing

Test Team Driver

Confidential, Atlanta, GA

Responsibilities:

Transaction Coordinator

Confidential, Huntington Beach, CA

Responsibilities:

Verifying all required signatures and initials for proper paperwork and contracts
Completing file packets for all parties included in transactions
Following up with customers, agents, and lenders to ensure understanding of transaction
Assisting agents with reminders, deadlines, and sales
Assisting customers with any questions or concerns they may have
Directing customers to agents to resolve questions concerning any issues
Filing and organizing as needed

Graphic Designer

Confidential, Los Angeles, CA

Responsibilities:

Designing and Printing
Completing sets of designs for installation with minimal waste of material
Assisting with installs and suggesting ideas for new designs to help satisfy customers’ needs
Ensuring all production was completed on time and within budget
Setting up meetings between clients and staff to set and review quality of products
Assisting clients fulfill their needs and promoting available options within their budget

Production Manager

Confidential, Rancho Cucamonga, CA

Responsibilities:

Ensuring all production was completed on time and within budget
Setting up meetings between clients and staff to set and review quality of products
Assisting clients fulfill their needs and suggesting available options within their budget
Setting and achieving sales goal for each month
Responding to product and service inquiries to create sales
Following and executing projects from beginning to end
Following up with existing customers to touch bases on interest in new production