Storage Engineer Resume

SUMMARY

A Confidential Certified Data Confidential Administrator wif 4 years of experience supporting Confidential Storage solutions in 7 - Mode and Clustered Data Confidential environments.
Team-focused individual that is able to complete goal-oriented tasks assigned wif excellent interpersonal/communication skills, written and verbal.

TECHNICAL SKILLS

Storage Administration: Data Confidential 7.3, 8.0.x, 8.1.x, 8.2x, 8.3 7-Mode and Clustered Data ONTAP, SAN (ISCSI, FC), NAS (CIFS, NFS), Data Protection (NDMP, OSSV, Snapmirror), Data Confidential OS upgrades, System Firmware

Network Administration: Microsoft Active Directory, LDAP, DNS, DHCP, Windows 2003/2008 Server, Windows 7, Windows Vista, Windows XP, LAN/WAN, TCP/IP, Linux, VMware, Hyper-V, Cisco and Brocade SAN

PROFESSIONAL EXPERIENCE

Confidential

Storage Engineer

Responsibilities:

FAS/V 2xxx, 22xx, 3xxx, 31xx, 32xx, 6xxx, 61xx, 62xx Series Platforms. hardware fundamentals including cabling of Disk shelves for SAN and direct attached Tape drives
Assist Sales Team wif Technical Support on calls and assisting in Customer Needs
Test and configure Confidential Systems per customer Preferences.
Tested incoming systems verifying the system working or troubleshooting the issue.

Confidential

Technical Support Engineer

Responsibilities:

Responsible for completing daily request tickets, troubleshooting wif time-response resolutions
Provide troubleshooting solutions wif NDMP, OSSV, Snapmirror, and Data ONTAP.
Installed, patch and upgrades of Confidential Confidential versions for development and production teams.
Assisted customers wif the Network Connectivity to include DNS and CIFS shares and NFS Exports.
Monitor incident and service management of Confidential Storage Systems over the phone or remotely via WebEx.
Confidential FAS/V 2xxx, 22xx, 3xxx, 31xx, 32xx, 6xxx, 61xx, 62xx as well as 25xx and 8xxx Series Platforms. hardware fundamentals including cabling of Disk shelves for SAN and direct attached Tape drives
Assisted in creating and maintaining Multipath High Availability configurations to include Takeover situation.
Upgrade of Data Confidential and firmware of disks, Shelves and Service Processor.
Troubleshoot issues in NAS (CIFS, NFS) and SAN (ISCSI, FC)
Verifying configurations of Cisco and Brocade Switches for Network and SAN related Troubleshooting.
NCDA Certified Clustered Data ONTAP.

Confidential

IT Technician

Responsibilities:

Assisted in troubleshooting Computer related Issues of Faculty and staff. Maintained computers in the computer lab and classrooms including updates of virus protection and application patches.
Assisted wif the Windows 2008 R2 Servers wifin the Local Network and the WAN Network.

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