CAREER PROFILE:

Result - driven Senior QA Analyst possess enormous skills to handle multiple projects in fast-paced and time sensitive environment. Solid knowledge and experience in all stages of the Software Development Life Cycle (SDLC) from inception to deployment and support. Served as QA Test Lead for high- ranking projects using risk-based and agile methodologies. Outstanding analytical and organizational skills, knowledge of QA planning, requirements and defect management. Led efforts in functional, regression, end-to-end and integration testing utilizing distributed resources. Adaptable, flexible and quick to learn new application. Demonstrate superior attention to details and takes the initiative to identify and resolve issues.

COMPUTER SKILLS:

• Tandem, Unisys - NX4800, A18, A12; UNIX, AS400 V7R1M0, IBM 3090, 4341, 4381, CMS 400
• Diagnostic system and SYM-scope V7.18, Pad scope V4.0, Linux, Windows / XP / Vista / 7, 8
• TCP/IP, FTP, Telnet, HTML, HTPPS, EXCEL, Microsoft Word, PowerPoint, Access, Microsoft Outlook, and Lync, Visio, ALM/HP Quality Center, HP Sprinter, SharePoint, SQL (Basic), Win Runner(Basic), Quick Test Professional(Basic), Web Service, Client Service, Business Objects, Avaya One X Communicator - IVR, MS project, Credit Trac-Client server application, On Demand Enterprise Report Management, HP Service Manager, JIRA, Planview, Kronos, Silk Central Test Management, Client Central, Paragon ATMulator (simulator), POS transactions via POS device (Translink).

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

Consultant- Senior Quality Assurance Analyst

Responsibilities:

• Analyze Business Functional and Design Specifications
• Participates in all agile ceremonies and represents the Quality Assurance function
• Execute test plans and test cases
• Perform tests to ensure code is functioning as defined, Set-up, configure and help maintain test environments
• Maintain documentation of all test results
• Debug and characterize defects, provide detailed configuration and define criteria for passing and failing tests for test reports
• Ensure that defects and requirement variances are being appropriately communicated to development for correction
• Verify adherence to documentation standards
• Provides inputs into formal test schedules and estimates
• Help improve the test automation capabilities and tool-set within the team.
• Review, analyze BRD and design specifications documents
• Create and Execute Test plans and Test cases in SCM
• Interact with the development team to report defects and verification of fixed bugs
• Attend weekly triage meetings
• Perform testing on ATM terminals (Diebold/ NCR) and ATMulator (simulator) to generate transactions (pin change, Withdrawals, Transfers, Deposits, FastCash, Electronic Payments, etc.)
• Record defects in Jira and assign to developers,
• Work closely with Business and Development team
• Ensure configuration and loads are completed successfully on the ATMs.
• Validation of transaction requests and reply tags
• Verification of pin changes and updates to Device handler and reversal messages
• Update changes on terminal, card and network databases.
• Analyze application software to ensure quality standards are met and provide feedback to product development.
• Participate in development and reporting of project metrics
• Handle all facets for production daily
• Upload test plan in SharePoint and test results in SCM
• Team lead for all testing efforts

Confidential, Montvale, NJ

Senior Quality Assurance Analyst

Responsibilities:

• Performed extensive testing in RTRA (Real Time Risk Assessment) using Linux/Tandem. Decision support systems consist of 6 rules engine, which helps WU to take decision about transactions.
• Conducted and tested compliance templates on rules set for each country, loading to application where used by WU agents to complete transactions.
• Performed testing on Tandem servers for batch processing, validation and set-up of agent accounts, emulating different agents across globe for testing. Configured with attributes, files for rates, and delivery services as needed for testing.
• Designed and executed test plan and test cases for IBM/AS400 black and gray box testing, database and warehouse testing. Involved in integration, system, regression, end-to-end, and WU data warehouse testing, confirming that application, products and services met or exceeded organization standards and business-user requirements.
• Designed and executed IVR testing (Interactive Voice Response System), using Avaya and Genesys applications.
• Conducted manual front and back end testing (Tandem, RSI, RSI2, and INQ), ensuring proper functionality and data population.
• Tested POS (Translink device) creating POS transactions with and without discounts, insurance, and fees.
• Ensured Daily POS transactions are correctly calculated and settlement reports are accurate.
• Tested all new POS promotions to ensure they are working as designed
• Increased knowledge of Software Development Process and managed continuing changes, guaranteeing high quality of product.
• Conducted impact analysis ensuring business requirements contain test case coverage, reporting any gaps during analysis process.
• Created test plans and test cases, executing established test cases after approval and record them in Quality Management (10.0).
• Recorded defects into Quality Management and assigned to developers, linking defects to requirements.
• Composed defect metrics to project management and team, showing defect distribution by QA status, build frequency, build and project quality, defect aging, defects by build and QA status, defects found by build and date.
• Ensured change requests went through proper channels and QA team has time to test, retest and meet all deadlines.
• Collaborated with developers and QA offshore team, providing mentoring and advised to other team members. Actively engaged with development team, ensuring soundness of proposed solutions.

Confidential, Morris Plains, NJ

Business Certification Analyst

Responsibilities:

• Certified and implemented new and existing clients’ functionality, configuration, and modification, using client-specific technical information.
• Used technical information from vendors / clients, creating test environment for transmissions of inbound and outbound files.
• Developed and executed manual testing scripts, validating client readiness aboard as new client or deploy new functionality.
• Performed system and acceptance testing. Including transmissions of inbound files from clients and outbound files / reports from Confidential to client. Transmission or delivery method used via NDM, FTP, dial-up, tapes, CD, or email.
• Made necessary changes to internal databases, checked record layouts, assists vendors / clients with required corrections, working very close with development specifications.
• Tracked reports, reviewed test results, and associated metrics with leadership, informing on progress with testing and meeting implementation dates.
• Prepared all implementation-required paperwork, allowing clients/vendors to move into production.
• Troubleshot any problems encountered during certification process and during initial implementation in production. Monitored vendor / client daily file transmission and verified all files are processed.

Confidential, Morris Plains, NJ

Business Analyst

Responsibilities:

• Modified internal databases and performed verifications on record layouts.
• Managed technical aspects of client and network certifications.
• Trained and troubleshoot any problems encountered during certification process and during initial implementation in production.
• Performed system and acceptance testing, including transmissions of inbound files from clients and outbound files / reports from EDS to clients.
• Communicated with clients on respective projects and provided updates to management and coordinator of test results, ensuring clients comply with system standard.
• Provided technical support for compliance, testing remote processors.
• Designed, developed and coordinated mainframe testing plans, ensuring all requirements were successfully tested.
• Conducted technical and projects reviews, accessing and determining application message format.
• Interacted with internal Departments such as Network Design, Tandem, Account and Project Manager, affirming database and transmission (inbound / outbound) set-ups.
• Tested with vendors and clients using Bisync 3780, 3270, SNA, NDM, Frame Relay, and TCP/IP.