SUMMARY:

• To Continue my professional career as a valued ITQA quality assurance analyst for a ITQA quality assurance team, Continue learn and grow within an organization
• I have been involved in many functional aspects of testing, managing testing projects, working with the Business and the end users to deliver a quality application that is user friendly and with little to no defects.
• Have been given the responsibility as the lead tester on small, medium and large corporate projects which involved Assigning tasks, documentation, test plan creations, test case creation, execution of test cases, defect tracking project planning.
• Have worked with Off Shore QA Vendors with System testing, UAT testing, Integration Testing. Worked within the organization from multiple locations
• Sight verification/testing against client intent and established standard operating procedures. Validate compliance of financial standards and government regulations; SAS70, Sarbanes Oxley, CMS, and HIPAA. Document quality findings in the tracking d Confidential base. Responsible for meeting or exceeding turnaround time standards and quality expectations.
• Implement defined QA procedures to plan, design, implement, execute, evaluate and report results of software testing under minimal supervision for projects of all scopes.
• Obtain, maintain and document (application) system knowledge necessary to perform defined QA procedures efficiently and effectively.
• Provide leadership in requirements testing of mainframe business application systems by defining testing strategies and executing system and regression tests.
• Working with QA team members and application developers, quickly capture the major business functions and technology to be able to design and implement tests of system functionality that exercise all critical inter - system integration points.
• Perform all non-management QA and testing tasks, throughout the SDLC (i.e., from pre-project initiation through post-project review and monitoring).
• Coordinate efforts with other QA members responsible for building and maintaining the test environment and regression test bed.
• Be accountable for projects of high complexity, high risk, and high visibility; lead QA Analysts in larger scope projects; handle multiple projects of varied complexity simultaneously.
• Provide feedback on and suggestions for improving QA Procedures to QA Project and Technical Leads.
• Demonstrate project leadership skills, including planning, estimating, organizing, coordinating, communicating, and reporting.
• Utilize automation tools for executing and monitoring test cases.
• Must make sound decisions regarding quality and accuracy when reviewing testing plans, and associated documentation while ensuring adherence to ITD standards.

SYSTEMS EXPERIENCE:

• Tandem (RECAP) Claims processing
• Main Frame 3270 Claims processing
• AS400 Claims processing
• Seibel Client Server (Web base application)
• PEOPLESAFE (Web base application)
• ECS SBO (interface tool to communicate between application)
• LINKS (Mail order application)
• SPECIALTY Claims processing
• PORTAL (Web base application)
• IVR (Voice response)
• Claims Adjudication Testing various points of entry
• IVR
• Client Server (e.g. Seibel)
• Facilities Mail Order Pharmacy Application
• Multi-layer Environments
• Call Center Applications
• Specialty Pharmacy Application
• EDW D Confidential Warehouse Testing
• Finance Testing
• CET testing
• Client Specific testing
• SBO / ECS middle tier testing
• Medical claims processing
• Prescription Claim processing Claims Adjudication
• Dot Net web application testing

WORK EXPERIENCE:

Confidential, Scottsdale, AZ

Advisor Quality Assurance

Responsibilities:

• Co - ordinate testing efforts related to various accounts and projects.
• Play an important role in all projects assigned between our IT development teams, our business partners and other IT Quality Assurance (ITQA).
• Provide status of projects and perform project methodology compliance audits.
• Along with the project I am involved in code reviews, software design sessions, and architectural reviews.
• During the life cycle of a project, I ensure timely and effective delivery of IT solutions into production.
• Confirm scope, develop and oversee project plans and implement scope change control procedures. Monitor progress, manage issues, and mitigate risks.
• Mentor to all seeking knowledge related to the applications being tested.

Confidential, Scottsdale, AZ

Senior Quality Assurance

Responsibilities:

• Co - ordinate testing efforts related to various accounts and projects.
• Play an important role in all projects assigned between our IT development teams, our business partners and other IT Quality Assurance (ITQA).
• Provide status of projects and perform project methodology compliance audits.
• Along with the project I am involved in code reviews, software design sessions, and architectural reviews.
• During the life cycle of a project, I ensure timely and effective delivery of IT solutions into production.
• Confirm scope, develop and oversee project plans and implement scope change control procedures. Monitor progress, manage issues, and mitigate risks.
• Mentor to all seeking knowledge related to the applications being tested.

Confidential, Scottsdale, AZ

Quality Assurance Analyst

Responsibilities:

• Co - ordinate testing efforts related to various accounts and projects.
• Play an important role in all projects assigned between our IT development teams, our business partners and other IT Quality Assurance (ITQA).
• Provide status of projects and perform project methodology compliance audits.
• Along with the project I am involved in code reviews, software design sessions, and architectural reviews.
• During the life cycle of a project, I ensure timely and effective delivery of IT solutions into production.
• Confirm scope, develop and oversee project plans and implement scope change control procedures. Monitor progress, manage issues, and mitigate risks.
• Mentor to all seeking knowledge related to the applications being tested.

Confidential

Analyst Claim processing

Responsibilities:

• Claims process of paper claims submitted for reimbursement

Confidential, Scottsdale, AZ

Analyst

Responsibilities:

• Create detailed test plans based on requirements
• Create executable test cases based on the requirements and design
• Mentor team players
• Assist with execution of test case
• Defect tracking
• Analyzing and improving on creating both high-level and detailed test plans.
• Analyze future projects and project planning.
• Brain Storm, analyze and improve on testing across multiple platforms.
• Creating and improving on the process of Reports, documents, and tracking of issues.
• In discussions with our Business partners (BA group) pertaining to requirements.
• In discussions with our Development teams pertaining to system designs.
• Schedule and conduct meetings related to projects.
• Create documentation related to .
• Conduct classes related to testing, system processes.
• Cross functional documentation.
• Conduct related to various applications.
• Understanding, accepting and incorporating various testing methodologies.
• End user collaboration.
• Managing small groups of testers.
• Assignment of projects.
• Involved with interviewing process within out testing team.
• Provide input to management related to performance and reviews related to coworkers
• Working with Developers with Unit testing, D Confidential creation, and tracking of issues.